Whiskey Cake - San Antonio

Review summary

1. M

   Minerva

   San Antonio

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was excellent, service was wonderful! My husband ordered the crab poached eggs and he loved it. I ordered the farmers breakfast and the grits were delicious as well as the potatoes. Of course, we had to order the whiskey cake and it was absolutely delicious!
   

   Whiskey Cake - San AntonioResponded 1 day ago

   Hey Minerva, thank you so much for the review. We are glad your enjoyed your brunch visit with us. Happy New Years!
   

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2. D

   Danielle

   San Antonio

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We ate here for an early NYE dinner (7 p.m.) We had three appetizers and the whiskey cake. It was all delicious. Our waiter was very attentive. The value can't be beat.
   

   Whiskey Cake - San AntonioResponded 1 day ago

   Hi Danielle, We're delighted to hear that you enjoyed your NYE dinner at Whiskey Cake - San Antonio! It's wonderful to know that you found our appetizers, whiskey cake, and service to be delicious. We're also glad that our team was able to provide you with an enjoyable dining experience. We strive to provide the best value to our customers and your feedback means a lot to us. We look forward to welcoming you back for another enjoyable evening soon. Best, The Management Team
   

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3. E

   Elizabeth

   San Antonio

   8 reviews

   5.0

   8 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always great food great service and great atmosphere. BUT what happened to the ribeye on the menu. So disappointed because that’s what we always order. Was bummed it wasn’t available. Other than that food and drinks were amazing.
   

   Whiskey Cake - San AntonioResponded 1 day ago

   Hey Elizabeth, thank you so much for the review. We are glad you enjoyed your experience with us. I'm sorry about the ribeye, we are currently going through a menu change over the coming weeks and we should have some different steak options coming to the new menu.
   

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4. P

   Patricia

   Omaha

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was very friendly and came across as really appreciating our business/presence in the restaurant. Our food came out quickly, and it was delicious!
   

   Whiskey Cake - San AntonioResponded 2 days ago

   Thank you Patricia, we look forward to seeing you soon. -Carlos GM
   

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5. M

   Marjorie

   Miami

   9 reviews

   3.0

   9 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 5

   I've visited Whiskey Cake many times and have always enjoyed it, but tonight was a bit disappointing. We dined as a party of 7, and upon being seated, the hostess asked if we were celebrating a special occasion. I mentioned that we were celebrating my son's birthday, as he's home for the holidays from the Army, and she said she would note that for our waiter. It took longer than usual for the waiter to attend to us, but that wasn't an issue as we were enjoying each other's company. Of all the meals ordered, two members thoroughly enjoyed their chicken and waffles, but the two orders of rigatoni were salty as were the fries. Additionally, we noticed what appeared to be smaller portions than usual, despite paying the same price. When we inquired about this with the waiter, he apologized and said he would check with the kitchen but did not follow up. As a result, we didn't have a chance to address the salty food. Furthermore, my son's birthday went unacknowledged, which was a bit disappointing, especially since they asked about special occasions. While I didn't expect anything extravagant, I did assume it would be a simple acknowledgement to make him feel celebrated. Overall, this experience was not up to the standard we would have expected from dining at Whiskey Cake.
   

   Whiskey Cake - San AntonioResponded 3 days ago

   Hi Marjorie, Thank you for your feedback. We're sorry to hear that your recent visit didn't meet your expectations. We apologize for the longer wait time and any inconsistencies with our portion sizes. We also regret any oversight in acknowledging your son's birthday. We strive to provide a memorable dining experience, and your comments will help us improve. Please reply, so I can try and figure out how to make this up to you. Id love to get you back in here. Best, Carlos GM
   

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6. A

   April

   San Antonio

   3 reviews

   2.0

   3 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 5

   Food was mediocre. Rigatoni dish was tasteless. Noodles were drowning in sauce. Sauce had no flavor. Maybe that wasn’t the best item on their menu. I thought maybe I could venture off on to something I haven’t tried but that was a mistake. To drink I had their speakeasy margarita but that was also a mistake to order because it took 15-20 minutes to get one. I gave it another shot and ordered a second one but shame on me because it was still a 15-20 minute wait on it. Waiter blamed the bartender said this that and another. Honestly sometimes we don’t want to hear blame on others. Just make it right and do better for the customer experience. The only item we had that was delicious was the goat cheese fondue.
   

   Whiskey Cake - San AntonioResponded 4 days ago

   Hello April, thank you for visiting. Also thank you for your honest review. I apologize for the Rigatoni not being what you expected, and I had hoped after visiting with you offering you anything else on the menu I could fix it. If there is ever a time you want to come in and enjoy a great meal and catch up with a fresh Speakeasy, please let me know. If you can reply to this and let me know if I can have another chance at making last night's experience much better, please let me know. Thank you again. -Carlos GM
   

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7. M

   Monica

   San Antonio

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent brunch this morning! This place never disappoints!!!
   

   Whiskey Cake - San AntonioResponded 4 days ago

   Thanks for the review, Monica! We're thrilled to hear that you had an excellent brunch experience at Whiskey Cake - San Antonio. It's always our goal to provide great food and service, and we're glad we hit the mark for you. We appreciate your support and look forward to serving you again soon! Best regards, Carlos GM
   

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8. J

   Jesus

   VIP

   Las Vegas

   8 reviews

   5.0

   8 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   The food was excellent! Jenny took the time to talk to us and give suggestions, and made the dining experience very special.
   

   Whiskey Cake - San AntonioResponded 5 days ago

   This is so awesome Jesus, thank you for the review. We look forward to seeing you very soon. -Carlos GM
   

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9. e

   eileen

   VIP

   San Antonio

   15 reviews

   4.0

   15 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   You changed the menu. Less variety to pick from. I selected the Spinach and Chicken salad, which I’ve had before but you have also changed. Now you made the chicken and the dressing spicy. Too spicy. This caused me to have heartburn. Just not our usual dinning experience. The drinks and service were good as usual. Might have to rethink future opportunities at what was a go-to restaurant.
   

   Whiskey Cake - San AntonioResponded 5 days ago

   Thanks for the review, Eileen! We're glad to hear that you've had a few of your favorite dishes again, but we're sorry to hear that the Chicken and Spicy Dressing combination didn't meet your expectations. We always aim to keep our menu variety up to date, and we appreciate your feedback on this. We're glad to hear that you enjoyed our drinks and service, and we hope to have the chance to impress you on your next visit. We look forward to welcoming you back to Whiskey Cake - San Antonio soon. p.s. New Menu coming in January, please reconsider Best, Carlos GM
   

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10. T

    Tori

    VIP

    San Antonio

    14 reviews

    5.0

    14 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Fabulous as always! We took family that had never been before and they loved it too!
    

    Whiskey Cake - San AntonioResponded 5 days ago

    Hi Tori, We're thrilled to hear that you and your family had a wonderful time at Whiskey Cake! It's always a pleasure to serve guests who enjoy our unique and flavorful dishes. We're glad that you introduced your family to our restaurant and they loved it. We look forward to welcoming you and your new friends back for another fabulous experience. Thank you for your kind words and high ratings. Best, The Management Team
    

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