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Ventana Grand Cafe, Bournemouth, Dorset

Ventana Grand Cafe

4.3
4.3
313 Reviews
£41 and over
British

Make a booking

2 people
7:00 pm
Booked 2 times today
  • Good for special occasions
  • Charming
  • Neighbourhood gem
The Ventana Grand Café offers a menu created from fresh British ingredients locally sourced and prepared by our talented Head Chef. English Afternoon Tea is prepared daily and Sundays are special with the locals’ favourite traditional roasts available all day. Its Cocktail Bar is renowned for its opulent cocktails and extensive range of premium drinks. Ventana is also available for private dining and events.

Additional information

  • Dining style
    Casual Elegant
  • Price
    £41 and over
  • Cuisines
    British
  • Hours of Operation
    Mon–Thu, Sun 12:30 pm–8:30 pm Fri, Sat 12:30 pm–9:30 pm
  • Phone number
    01202 208612
  • Payment Options
    AMEX, Mastercard, Visa
  • Dress code
    Smart Casual

What 313 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.3
4.3 based on recent ratings
  • 4.3Food
  • 4.3Service
  • 4.3Ambience
  • 4.2Value

NoiseEnergetic

Review summary

AI-generated from verified diner reviews
Ventana Grand Cafe offers an "excellent" dining experience with "fantastic service" and a "great atmosphere" in an elegant Art Deco setting. Guests rave about the "delicious" food, especially the "chocolate fondant." While some service inconsistencies were noted, attentive staff and a varied menu make it worth a visit.

313 Reviews
  1. Ben

    Dublin

    2 reviews

    5.0

    2 reviews

    Dined on 10 November 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 3
    Overall we really enjoyed our meal, I would say it was fair value and good quality. Our server Geraldine was polite, friendly and attentive throughout, the food was nice, we did have to wait a considerable time for desert, not sure why exactly, it was only a cheesecake, but seemed to take far longer than the main meal. The setting was lovely, Art Deco vibe with a relaxing ambiance, it was quiet due to the time of day (early meal due to an evening engagement) but this suited us, I would definitely go back and would recommend a meal here.

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  2. Kath

    Dorset

    1 review

    4.0

    1 review

    Dined on 24 October 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4
    Food excellent. Staff Excellent. Difficulty at sorting the bill. Bill produced not showing discount offered. Long delay at getting it recalculated. Otherwise a good experience,

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  3. John

    Dorset

    1 review

    4.0

    1 review

    Dined on 19 October 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4
    The food was excellent and nicely presented. The cod dish I had was one of the best fish dishes I have had. Staff friendly and attentive and overall a very pleasant experience.

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  4. michael

    East Sussex

    2 reviews

    5.0

    2 reviews

    Dined on 24 September 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    It is all to easy to respond to feedback requests by giving 5 stars. In this case however there was no exaggeration. For the Tuesday steak night my wife had sirloin and I had rib-eye steak. Mine was the best I have had for many a year. Service was welcoming and attentive. The evident concern was that we should enjoy ourselves. This target was well met. Then came the dessert. Wow ... chocolate fondant. A real pleasure. Thank you all for making our short stay just what we wanted. We definitely plan to revisit in the not to distant future.

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  5. Zoe

    Dorset

    3 reviews

    3.0

    3 reviews

    Dined on 21 September 2024

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 3
    I enjoyed the cream tea, and the staff were great. However, the sandwiches were stale, the scones tasteless and dry, and the trays were cracked, which detracted from the overall experience.

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  6. peter

    Dorset

    1 review

    4.0

    1 review

    Dined on 21 September 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4
    An excellent lunch in a well appointed restaurant within an "art deco" hotel. The food and service was extremely good - the price was really quite reasonable. I was lucky to find a parking space in the hotel, bearing in mind its superb position overlooking the sea. Having enjoyed coffee by the swimming pool, my guests and I all agreed to return ! Fantastic !

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  7. Melanie

    London

    1 review

    5.0

    1 review

    Dined on 6 September 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Took my mum for Afternoon tea. Accomadated very well, we both have an allergy to fish, not an issue. Lovely food, service was excellent. We will definitely be returning. Thank you 😊

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  8. Andrew

    Hampshire

    8 reviews

    4.0

    8 reviews

    Dined on 4 September 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5
    Nice choice on menu with skate which rarely see and my husband really enjoyed. My steak was cooked to my liking and was very tasty. Scallop starter was also excellent. Staff attentive and friendly. Only downside was that although I had booked several weeks in advance through this site my booking had not been passed through to the restaurant and they were not expecting us however luckily it was not an issue as not very busy but could have been if in peak season.

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  9. OpenTable Diner

    Dorset

    1 review

    4.0

    1 review

    Dined on 21 July 2024

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 3
    We choose to eat at the Ventana restaurant because of the Art Deco decoration. We like to to dress in 30s clothes and were looking forward to the experience. On our booking it said smart casual but when we got there, there was a woman in scruffy shorts. The lady who sat next to us was talking on her phone throughout the meal, which ruined it for us. We then waited nearly an our for our food! We were given a free drink but then a 12% service charge was added to our bill! Shocking!

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  10. OpenTable Diner

    Dorset

    1 review

    3.0

    1 review

    Dined on 9 July 2024

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 4
    Not the best fillet stake I have had. Portions were small. Had to ask for water which should have already been on the table.

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FAQs

Ventana Grand Cafe is rated 4.3 stars by 313 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
7:00 pm
Booked 2 times today
Google Map for Ventana Grand Cafe

The Cumberland Hotel, East Overcliff Drive, Bournemouth, Dorset BH1 3AF

Additional information

  • Area
    Bournemouth
  • Hours of Operation
    Mon–Thu, Sun 12:30 pm–8:30 pm Fri, Sat 12:30 pm–9:30 pm
  • Price
    £41 and over
  • Cuisines
    British
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Street Parking
  • Payment Options
    AMEX, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cafe, Cocktails, Full Bar, Gluten-free Options, Happy Hour, High Tea, Indoor Fireplace, Non-Smoking, Outdoor Smoking Area, Patio/Outdoor Dining, Vegan, View, Wheelchair Access, Wine
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