True Food Kitchen - El Segundo

Review summary

1. M

   Mary VIP

   San Francisco22 reviews

   2.0

   Dined 7 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Gluten free pancakes were meh, 7 year old wouldnt eat them. My egg sweet potato red pepper scramble upset my stomach so much I had worse than indigestion for several hours after. My daughter in law said her salad was just okay. Indeed they quit dining at TK some time ago because for the pricd they felt the food was less than average. I have to agree.
   

   True Food Kitchen - El SegundoResponded 6 days ago

   We apologize for the disappointing experience, Mary. Thank you for your feedback; we will work on improving our dishes to provide better value and quality. May we contact you directly to extend a personal apology?
   

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2. S

   Susan VIP

   Los Angeles2 reviews

   1.0

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The restaurant did not honor our reservation even though it was confirmed. They said they were too busy.
   

   True Food Kitchen - El SegundoResponded 6 days ago

   We apologize for your recent experience Susan. May we contact you directly to extend a personal apology?
   

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3. H

   Heather

   Los Angeles66 reviews

   5.0

   Dined on 27 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Oh my goodness, I want almost half the menu and that’s the challenge! How to choose?! Everything is so delicious! And then, on top of that, our server, Dean, was the absolute the best! He’s genuinely warm, charming, gracious and multiplied the pleasure our dining experience! He is professional and personal and his timing is perfect with how much he checks in and converses. He is a stand-out! We will be coming back soon! Favorite restaurant!
   

   True Food Kitchen - El SegundoResponded on 28 March 2025

   Thank you for your review, Heather! We are thrilled to hear you enjoyed the delicious menu options and had a wonderful experience with Dean's exceptional service. We look forward to welcoming you back soon!
   

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4. K

   Ken VIP

   Los Angeles15 reviews

   4.0

   Dined on 20 March 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Good value. Menu slight revisions on a seasonal basis. Could do well to add a soup option as well as wider variety of pizza and toppings. Pricing continues to be adjusted upward quarterly Overall - will continue to support approx. 1/wk.
   

   True Food Kitchen - El SegundoResponded on 26 March 2025

   Thank you for your feedback, Ken. We appreciate your continuing support and will consider your suggestions for expanding our menu options.
   

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5. T

   Tasha

   Unspecified1 review

   5.0

   Dined on 17 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We are very pleased with the service. Entering to leaving, we appreciate the hostesses, all were nice, especially the one wearing the military jacket. We also loved our server and I am sad I do not remember her name. She was great, including the servers who brought the food to the table and some drinks. The food was delicious. Please stay consistent. Thank you.
   

   True Food Kitchen - El SegundoResponded on 20 March 2025

   Thank you for your review, Tasha! We're happy to hear you enjoyed the service and delicious food, and we appreciate your kind words about our team. We look forward to providing you with a consistent experience on your next visit!
   

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6. j

   jamie

   Orange County6 reviews

   5.0

   Dined on 16 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, taste delicious and you leave feeling great. Service was superb!! Can’t wait to return.
   

   True Food Kitchen - El SegundoResponded on 17 March 2025

   Thank you for your review, Jamie! We are happy to hear you enjoyed the delicious food and superb service, and we look forward to your return.
   

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7. J

   Jerry VIP

   Los Angeles132 reviews

   4.0

   Dined on 16 March 2025

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 4

   Seated earlier than our scheduled reservation time while awaiting arrival of our three quests. The noise level is low enough for pleasant conversation despite the restaurant being packed at 6:30 PM on a Saturday evening. While our appetizer and bar drinks were served within a reasonable time of the server taking our order while awaiting for our guests to arrive, our guests didn’t receive their drinks or food for well over thirty minutes after arrival. Also, a “medium well” burger requested was delivered “medium rare”. Without requesting, the manager did provide us with a free dessert as he must have known about long wait times for drinks and food. Based on prior visits, this experience was a “one off” and won’t keep us from returning.
   

   True Food Kitchen - El SegundoResponded on 17 March 2025

   Thank you for your feedback, Jerry. We're glad you enjoyed the atmosphere and appreciate your understanding regarding the wait times and burger issue; we'll work on improving these aspects for future visits.
   

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8. OT

   OpenTable Diner

   Los Angeles1 review

   3.0

   Dined on 15 March 2025

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 5

   Seated promptly with a reservation, good food and ambience
   

   True Food Kitchen - El SegundoResponded on 17 March 2025

   Thank you for your feedback. We are glad you enjoyed the food and ambiance, and we greatly appreciate your visit. Was there anything we could have done better to earn a better scoring?
   

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9. T

   Tony VIP

   Los Angeles277 reviews

   4.0

   Dined on 12 March 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Always great however the owner was not at the property or Manager last night and they were out of the butternut squash. Soup and service was fair.
   

   True Food Kitchen - El SegundoResponded on 14 March 2025

   Thank you for your feedback, Tony. We're glad you generally enjoy your visits and apologize for the absence of management and the soup shortage; we'll work on ensuring a better experience next time.
   

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10. P

    Parin

    San Francisco2 reviews

    3.0

    Dined on 10 March 2025

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 5

    Food quality was alright. Ambience was great.service was good
    

    True Food Kitchen - El SegundoResponded on 12 March 2025

    Thank you Parin for your feedback. We are glad you enjoyed the ambiance and service, and we will strive to improve the food quality.
    

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