True Food Kitchen - Austin

Review summary

1. CY

   CarleeY VIP

   Dallas2 reviews

   1.0

   Dined on 11 March 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   They were out of literally half of the menu and charged $6 just for a side of vegetables. Will not be back
   

   True Food Kitchen - AustinResponded 6 days ago

   Hi Carlee, unfortunately some of our items can sell out fast during our rushes during lunch or dinner. I do apologize we weren't able to provide full menu availability this time. We'd love to welcome you back and provide a better experience!
   

   Is this helpful?

2. C

   Charles

   Austin6 reviews

   3.0

   Dined on 9 March 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   Burgers were dry. One turkey burger had raw streak through the center and they offered us new turkey patty. In general, it seems like the quality of the food has declined. I also noticed that the volume of business has significantly declined. While other restaurants were totally booked on a Friday night, True Foods was maybe 50-60% full at 7:45 pm.
   

   True Food Kitchen - AustinResponded 6 days ago

   Hi Charles, I appreciate the feedback and will be following up with my chef so we can ensure this does not happen again. Thank you for the concern on the volume of business, we are always striving to grow in this area!
   

   Is this helpful?

3. J

   Julia VIP

   Austin7 reviews

   3.0

   Dined on 9 March 2025

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

    I have always loved True Foods. It’s one of my daughter and my favorite places to have our dates. I always get the ancient  grain bowl. This time the bowl came without any of the sauces, the miso glaze or the pistachio pesto.  We ended up having to ask for the sauces separately. By the time the sauces came, the food was already cold.  My daughter and I also ordered drinks and it came after our main course. Just disappointed with our experience this time especially since we came before the dinner rush. 
   

   True Food Kitchen - AustinResponded on 12 March 2025

   Hi Julia, thank you for the review, let us know how can get those other stars next time!
   

   Is this helpful?

4. MH

   MexHeadroom

   Austin35 reviews

   5.0

   Dined on 26 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My only regret was taking a table indoors instead of out on the patio because it was gorgeous evening. But that’s not anything they can control :-)
   

   True Food Kitchen - AustinResponded on 4 March 2025

   Thank you for your review! We're glad you enjoyed your visit and hope you can experience our patio next time.
   

   Is this helpful?

5. J

   Jamie

   Austin8 reviews

   3.0

   Dined on 23 February 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   I have always had great experiences at True Food at Seaholm, but this was definitely an off night for them. First of all, it was FREEZING in the restaurant. Almost every diner had his or her coat on, it was so cold. I get that the architecture of the building makes it difficult to heat and cool the restaurant, but when your diners are uncomfortable, it's probably time to get creative and do something about it. Second, the bathrooms were filthy (as in, stuff smeared on the wall and the trash can) and had no toilet paper or paper towels. Third, the restaurant was not full, yet they grouped all of the tables together in tight little mass, to where we could hear each other's conversations and the wait staff had to scoot through the tight spaces-- why? Fourth, our waitress seemed like she was in such a hurry, even though the restaurant was only about 1/3 full and there were plenty of other wait staff. In the past, the wait staff had such a calming, relaxed demeanor-- casual but friendly and attentive. But our waitress just seemed rushed. Maybe this was just a bad night for some reason, but it felt very different than True Food experiences of the past.
   

   True Food Kitchen - AustinResponded on 1 March 2025

   Hi Jamie, thank you for the detailed review and feedback. I apologize about the temperature in the restaurant. We attempted to do our best with the situation but unfortunately due to the windows and infrastructure, we aren't able to keep the restaurant at a warmer temperature. I hear you on the restroom and will check in on that, so you don't have that experience again. I plan on following up with my host and serving staff so we can incorporate this feedback moving on forward. We hope to see you again soon!
   

   Is this helpful?

6. SB

   StevenB VIP

   New Jersey29 reviews

   5.0

   Dined on 21 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had a good time. it’s the second time we’ve been there.
   

   True Food Kitchen - AustinResponded on 23 February 2025

   Thank you for the 5 stars Steven, hope to see you again soon!
   

   Is this helpful?

7. G

   Gwendolyn VIP

   Austin91 reviews

   5.0

   Dined on 17 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Hadn’t been here in several years, and I can’t fathom why. It was excellent: get the edamame dumplings! Great happy hour prices. Meatloaf with mushroom gravy, great.
   

   True Food Kitchen - AustinResponded on 19 February 2025

   Hi Gwendolyn, I am happy to hear you enjoyed the edamame dumplings and meatloaf. We look forward to taking care of you again!
   

   Is this helpful?

8. E

   Erin

   Austin3 reviews

   5.0

   Dined on 16 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was delicious and so happy I didn’t have to consume seed oils while enjoying dinner! I had the American cheeseburger and brown sugar espresso. 10/10!
   

   • 

   True Food Kitchen - AustinResponded on 18 February 2025

   Thank you for your review, Erin! We're happy to hear you enjoyed the American cheeseburger and brown sugar espresso without seed oils. We look forward to your next visit!
   

   Is this helpful?

9. H

   Hilary

   Sacramento3 reviews

   2.0

   Dined on 15 February 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Not a great experience. I've been to TFK before but definitely hit a bad night this time (February 14). Server pretty much disappeared after taking the order. A Whisky Sour I ordered was a disaster: more like a lemon juice cleanse and apparently lacking in whisky or bitters. It had to be doctored up with simple syrup to make it at all drinkable. A very simple order for 4 took 40 minutes to arrive. Squash Casserole "entree" was more like an appetizer size and a side of supposedly cheesy mashed potatoes was not cheesy at all. Someone who was not the original server brought the food on the table but nobody checked in to see how we were getting on. The price was very steep for what we got, and I left hungry. One bright spot: the hostess (young, lots of piercings) was really charming and friendly.
   

   Is this helpful?

10. P

    Perry

    New York City5 reviews

    5.0

    Dined on 25 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    What a great choice for our supper. Noah, our waiter, helped me navigate the menu according to my Low FODMAP diet. Turns out he’s degreed in nutrition. Yummy salmon & rice did the trick. Also: free parking :-)
    

    True Food Kitchen - AustinResponded on 27 January 2025

    Thank you for your wonderful review, Perry! We're delighted to hear that Noah was able to assist with your Low FODMAP diet and that you enjoyed the salmon and rice.
    

    Is this helpful?