The White Horse - Brancaster Staithe

Review summary

1. OT

   OpenTable Diner

   VIP

   London

   6 reviews

   5.0

   6 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was fabulous and food very delicious. We love this place.
   

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2. W

   Will

   Manchester

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing experience, staff went far above and beyond!
   

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3. R

   Richard

   Northampton

   3 reviews

   4.0

   3 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 4

   Great food in great setting but service seemed disorganised on 27th Dec. Barman didn’t know you serve kir royales, we were early and table wasn’t ready but host seemed put out we were still in bar area 10mins after our actual booking, like it was somehow our fault, nobody let us know. Made us feel unwelcome. At table service, Main cutlery was cleared before main courses arrived. No big deal but odd. Main waiter was a character and v.friendly. We were celebrating a birthday and thoroughly enjoyed sea food platter as a starter between 4. Lovely the birthday girl got a birthday plate of petit fours as dessert. Much appreciated. Potential to be fabulous but didn’t live up to expectation of previous visit.
   

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4. S

   Sarah

   Norfolk/Suffolk

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Overall the food was good, some of the elements were not perfect but had a lovely evening.
   

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5. J

   John

   Cambridge

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Rather disappointing visit. Menu looked promising but food didn't live up to expectations. Mussels had obviously been under the hot lamp to keep warm as those on top were dry and wrinkled, chios luke warm and mushy peas tired. Had to ask for order to be taken and took an hour for mains to arrive. Great view over the misty marsh but won't be hurrying back.
   

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6. J

   Jane

   Norfolk/Suffolk

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Excellent food and service. Thought it was odd to add a £1 charitable donation to bill without asking first. I wondered what fisherman’s aid was and felt slightly embarrassed to ask and be told it was for charity. I don’t object and paid it but feel a more courteous approach would be to ask the bill payer first, rather than for them to wonder what an addition was to the bill and question it. Automatic service charge added too. That said, lovely food and service.
   

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7. C

   Colin

   Norfolk/Suffolk

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellant tasting food very good service from all staff
   

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8. G

   George

   Norfolk/Suffolk

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 1

   Slow service, the waiter spilled a J20 & a Cider over my wife & two year old son, completely soaking them. The only thing they done to try & rectify the issue was offer to remove x3 of the cheapest drinks off of the bill. Considering my two year old child was soaked & smelled like a brewery & my wife had to have her dress dry cleaned & shower after returning home (1 1/2 hour trip just to visit the place) you would of thought they would want to do a bit more to rectify their issue that had spoiled the night. Poor show all around really.
   

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9. D

   Deborah

   London

   2 reviews

   3.0

   2 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   We always enjoy the white Horse and since new management the atmosphere and staff attitudes have improved greatly . Everything and everyone is very nice. As we are local and would like to visit there more often, we feel the prices are a bit steep in relation to the portion sizes, which are a bit small. The food , however, is tasty and well presented, but my husband always leaves feeling a bit hungry. He therefore chooses fish and chips which is more substantial, but pub food rather than gourmet.
   

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10. R

    Robert

    London

    3 reviews

    5.0

    3 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Fantastic as always great staff lovely experience
    

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