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The Walnut Room - Chicago, Chicago, IL

The Walnut Room - Chicago

4.6
4.6
7439 Reviews
$31 to $50
American

Make a booking

2 people
7:00 pm
Booked 332 times today
  • Charming
  • Good for special occasions
  • Child-friendly
For Large Parties 21 or more: please contact us at http://macysrestaurants.com/contact-us/ For Holiday Questions and Menu: http://macysrestaurants.com/walnut-room/holiday2024/

The world famous Walnut Room has been a Chicago tradition since 1907. Located on the 7th floor of Macy's on State Street, the Walnut Room was the first restaurant ever opened in a department store. Conveniently located in the heart of the Chicago theater district, the Walnut Room is an excellent choice to take a break from shopping or for a meal and a glass of wine before the show.
Enjoy our Famous Mrs. Herring's Chicken Pot Pie and other well known favorites on the menu.




Order delivery or takeout

Private dining

Private dining

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Additional information

  • Dining style
    Casual Elegant
  • Price
    $31 to $50
  • Cuisines
    American, Vegetarian, Wine Bar
  • Hours of Operation
    Lunch Daily 11:00 am–3:00 pm Dinner Daily 3:00 pm–7:00 pm
  • Phone number
    (312) 781-5219
  • Website
    http://macysrestaurants.com/walnut-room/
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Executive Chef
    Roberto Gonzalez
  • Catering
    Private Dining and Catering available. Email: walnutroom@macys.com Check out our website: macysrestaurants.com/walnut-room/
  • Private party facilities
    Our historic building is home to five unique venues, available to host a number of occasions including wedding ceremonies and receptions, birthday and anniversary celebrations, bar and bat mitzvahs, fundraising galas, teambuilding cooking classes and corporate events.
  • Private party contact
    Gino Tarallo: (312) 781-3139
  • Location
    111 North State Street, Chicago, IL 60602
  • Area
    Downtown / Loop
  • Cross Street
    Randolph
  • Parking details
    Discounted parking for Macy's shoppers at the Randolph / Wabash parking garage. Validation available at Macy's Visitor Center on 1st floor. Valet is available on Wabash.
  • Public transit
    CTA Pink, Green, Orange, Purple and Brown lines at the Randolph / Wabash stop. Both the CTA Blue line (Washington stop) and CTA Red line (Lake street stop) are less than 1 block from the store.
  • Additional
    Banquet, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Private Room, Takeaway, Vegan, View, Weekend Brunch, Wheelchair Access, Wine

Menu

View menu on restaurant's website

What 7,439 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.6
4.6 based on recent ratings
  • 4.3Food
  • 4.5Service
  • 4.7Ambience
  • 4.4Value

Noise • Moderate

Loved For

  • Chicago / Illinois

    Most Booked

  • Chicago

    Most Booked

Review summary

AI-generated from verified diner reviews
The Walnut Room in Chicago offers a magical dining experience, especially during the holidays with its iconic Great Tree. Diners love the "wonderful service" and "excellent food," including the famous chicken pot pie. While some find service inconsistent, the restaurant remains a cherished tradition for "family gatherings" and special occasions.

7,439 Reviews

  1. Brenda

    Toronto

    7 reviews

    4.0

    7 reviews

    Dined today

    1. Overall 4
    2. Food 3
    3. Service 2
    4. Ambience 5
    I was so excited to visit the stunning Walnut Room for the first time and see the epic Christmas tree.. The ambiance did not disappoint as it is a beautiful place, however we were seated as far away from the tree as possible and did not have a view of it at all. The service was also severely lacking. We had no silverware or napkins and had to wait 10 minutes to get a fork while I sat drooling over my salad. Our server seemed overwhelmed and overworked. My salmon was excellent but the chicken pot pie did not live up to the hype.

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  2. J

    Chicago

    2 reviews

    4.0

    2 reviews

    Dined today

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 5
    It is a lovely place to enjoy a nice comfort holiday meal. The pot pie was outstanding, the cocktails were delicious. We absolutely loved the decoration. Unfortunately, the waitress’ service was not aligned with how beautiful this venue is. It was not as full as I expected it. We will return next year.

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  3. Suzette

    VIP

    Chicago

    194 reviews

    5.0

    194 reviews

    Dined today

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Fabulous walnut room Experience!! Our servicer Latonya was A++++ smiling, helpful, timely , attentive She made the experience special. I love the Walnut Room More every time I go! Never ever ever change it!

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  4. Courtney

    Dallas

    1 review

    5.0

    1 review

    Dined 1 day ago

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Great server, beautiful location during holidays and quick service!

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  5. Juan Fco

    Chicago

    1 review

    5.0

    1 review

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excelente Restaurante para épocas navideñas, si tienen la oportunidad de encontrar una reservación, no lo duden, muy buena opción

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  6. Sarah

    Chicago

    1 review

    3.0

    1 review

    Dined 1 day ago

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 5
    You would think that since the menu never changes, they could perfect what’s on it. Alas, the food is mediocre at best. Do NOT order the lobster bisque! Go for the beautiful tree, but don’t expect to be impressed by the menu.

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  7. Stacy

    Chicago

    1 review

    3.0

    1 review

    Dined 1 day ago

    1. Overall 3
    2. Food 4
    3. Service 1
    4. Ambience 4
    The tree is beautiful!! The food was good. We ate the Asiago chicken, chicken salad, kids pot pie (loved!), and kids Mac and cheese. However, you need to allow 2 hours to eat here, which is hard for kids. The service was beyond slow. It took 30 minutes for the waitress to come take our drink order. She disappeared for long periods of time. The kids meal said it came with a cookie and the melted snowman with chocolate chips. The kids did not receive those items, but we didn’t bother asking since we didn’t want to add on time to an already unnecessarily long meal. The kids even said don’t ask or we will be here until breakfast tomorrow. ☹️ We were waiting with jackets on at the end. We had to ask another waitress to give our waitress our payment since our waitress dropped the check and disappeared for 15 minutes. The positive was that the kids were able to see another fairy, who was wonderful with them. I believe others looked to have better service so hopefully this experience is not common.

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  8. Eric

    Charleston

    13 reviews

    5.0

    13 reviews

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Chicken pot pie great, beautiful Christmas tree! Highly recommend!

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  9. Michelle

    Chicago

    3 reviews

    3.0

    3 reviews

    Dined 1 day ago

    1. Overall 3
    2. Food 2
    3. Service 1
    4. Ambience 3
    It’s a Chicago tradition - so they know people will line up no matter what. Service is awful - waitstaff was kind but too overwhelmed to be of any service. Food offerings are not terrible but portions are small, quality poor, and customizations not possible. I took my daughter because she was desperate to go and that’s how they stay in business.

    Is this helpful?

  10. Renee

    Chicago

    1 review

    5.0

    1 review

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Prices were so reasonable! Service was very good. Food was tasty. The carrot cake! Gotta have that! Beautiful Christmas tree. Very nice experience!

    Is this helpful?

FAQs

The Walnut Room - Chicago offers takeout which you can order by calling the restaurant at (312) 781-5219.

The Walnut Room - Chicago is rated 4.6 stars by 7439 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
7:00 pm
Booked 332 times today

Order delivery or takeout

Google Map for The Walnut Room - Chicago

111 North State Street, Chicago, IL 60602

Additional information

  • Cross Street
    Randolph
  • Area
    Downtown / Loop
  • Hours of Operation
    Lunch Daily 11:00 am–3:00 pm Dinner Daily 3:00 pm–7:00 pm
  • Price
    $31 to $50
  • Cuisines
    American, Vegetarian, Wine Bar
  • Dining style
    Casual Elegant
  • Dress code
    Casual Dress
  • Parking details
    Discounted parking for Macy's shoppers at the Randolph / Wabash parking garage. Validation available at Macy's Visitor Center on 1st floor. Valet is available on Wabash.
  • Public transit
    CTA Pink, Green, Orange, Purple and Brown lines at the Randolph / Wabash stop. Both the CTA Blue line (Washington stop) and CTA Red line (Lake street stop) are less than 1 block from the store.
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Executive Chef
    Roberto Gonzalez
  • Additional
    Banquet, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Private Room, Takeaway, Vegan, View, Weekend Brunch, Wheelchair Access, Wine
  • Website
    http://macysrestaurants.com/walnut-room/
  • Phone number
    (312) 781-5219
  • Catering
    Private Dining and Catering available. Email: walnutroom@macys.com Check out our website: macysrestaurants.com/walnut-room/
  • Private party facilities
    Our historic building is home to five unique venues, available to host a number of occasions including wedding ceremonies and receptions, birthday and anniversary celebrations, bar and bat mitzvahs, fundraising galas, teambuilding cooking classes and corporate events.
  • Private party contact
    Gino Tarallo: (312) 781-3139
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