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Ambiance - The Palm Court at The Plaza Hotel, New York, NY

The Palm Court at The Plaza Hotel

4.4
4.4
6602 Reviews
$50 and over
American

Make a booking

2+ people
7:00 pm
Booked 123 times today
Experiences are available.
  • Good for special occasions
  • Fancy
  • Charming
The Palm Court’s Afternoon Tea truly shines with custom tableware and china, a fragrant tea list steeped in history, and of course, a bit of precocious Eloise too. Guests are invited to nibble on our in-house Pastry Chef’s unique culinary offerings like delicate finger sandwiches, buttery scones and elegant desserts, which are all made from scratch with local, seasonal and sustainable ingredients.

Hours:
Breakfast* | 6:30 a.m. – 10:30 a.m.
Confirmed breakfast reservations at The Palm Court
are reserved for hotel guests at this time.

Afternoon Tea | 11:00 a.m. – 4 p.m.

Evening Prix Fixe | 6 p.m. – 11 p.m.
Reservations are not required but recommended
*Evening prix fixe menu ends at 10:30 p.m.
*Based on hotel occupancy. Hotel guests will be priority.

For parties larger than 6 guests, please send an inquiry email to PalmCourt.PLZ@Fairmont.com
Private dining

Private dining

Book your next event with us

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Dining areas

Additional information

  • Dining style
    Casual Elegant
  • Price
    $50 and over
  • Cuisines
    American, Afternoon Tea
  • Hours of Operation
    Breakfast Daily 6:30 am–10:30 am Afternoon Tea Daily 11:00 am–4:00 pm Dinner Daily 6:00 pm–11:00 pm
  • Phone number
    (212) 546-5300
  • Website
    https://www.theplazany.com/dining/
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Business Casual
  • Private party facilities
    Plan your next Birthday, Bridal, or Corporate Event at the iconic Palm Court. The Palm Court accommodates parties of 30 - 300. The Palm Court also offers an exclusive venue for receptions and dinners.
  • Private party contact
    The Palm Court: (212) 546-5300
  • Location
    768 5th Avenue, New York, NY 10019
  • Area
    Midtown East
  • Parking details
    Valet
  • Public transit
    Subway: N, R, Q, F, E, M, 4, 5, 6 are all within walking distance.
  • Additional
    Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, High Tea, Late Night, Non-Smoking, Vegan, Wheelchair Access, Wine

Experiences

  • New Years Eve Grand Fete at the Palm Court

    USD 995.00 per person

    Prepaid

    31 Dec 2024 only
    As the backdrop for some of New York's most iconic parties in history, we are honored that you have joined us to continue this tradition and kick-off a new decade with an event that holds true to our legacy. Here's to the Plaza's storied past and limitless future to include live entertainment, grand buffet, live music, full bar and complimentary midnight toast of Roederer Cristal to ring in the New Year. Keep these four walls filled with the buzzing excitement that makes our castle on Central Park a location that continues to withstand the test of time. We will welcome guests at 9PM through 1AM. Cancellations made within 14 days of the event will be non-refundable. No shows will be non-refundable.
    New Years Eve Grand Fete at the Palm Court photo

Menu

View menu on restaurant's website

What 6,602 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on recent ratings
  • 4.3Food
  • 4.5Service
  • 4.7Ambience
  • 3.7Value

Noise • Moderate

Loved For

  • New York City

    Most Booked

  • Manhattan

    Most Booked

Review summary

AI-generated from verified diner reviews
The Palm Court at The Plaza Hotel offers a quintessential New York City experience with its elegant afternoon tea. "regal, friendly, beautiful surroundings" make it a memorable outing. While some guests cite high prices, others praise "impeccable service" and "delicious food." Ideal for special occasions or a luxurious treat.

6,602 Reviews

  1. Carole

    New York City

    1 review

    5.0

    1 review

    Dined today

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    A special birthday treat and it did not disappoint. Beautiful setting, very attentive and friendly servers. The food was beautifully presented and tasted delicious. We were given boxes to put any uneaten pastries in and a lovely presentation bag to carry them in. I also received a birthday cake complete with candle - such a lovely touch

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  2. Arlene

    New York City

    2 reviews

    4.0

    2 reviews

    Dined today

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Beautiful hotel but way overpriced for what you get. Finger Food was great but should have more selections for what you pay. Our waitress lacked enthusiasm and didn’t help make the experience more special or memorable. It was my mother’s 80 bday, brought me a cute cake with candle but was so abrupt that I didn’t have time to pull out my camera. Expected a better experience for $300 plus! Was nice to see the plaza inside though!!

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  3. Nick

    Chicago

    2 reviews

    2.0

    2 reviews

    Dined today

    1. Overall 2
    2. Food 1
    3. Service 1
    4. Ambience 4
    The food was exceptionally subpar. My vegetarian wife was offered a pre fixe meal including salmon. There was nothing I would ask for again. It was extremely forgettable, and I was shocked the food was so bad for such an iconic, established venue. The portion size is a joke. $95 for finger food. We had to go get food after leaving. There was a $50 children’s pre fixe that included “cheese pizza slice” that was the very literal equivalent of a bagel bite. Our service was horrendous. We had 6 ounce water glasses and ran out of water so many times. We had to refill our own glasses with bottled water we carried in. The only positive from the service was being able to get a $24 ice cream sundae that wasn’t supposed to be on the menu, because we wanted to recreate the Home Alone experience for our child. Positive: the atmosphere was nice as well as the old fashioned.

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  4. John

    Las Vegas

    1 review

    5.0

    1 review

    Dined today

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Great experience and food. Service was excellent and atmosphere was great

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  5. Esther

    Orlando

    1 review

    3.0

    1 review

    Dined 1 day ago

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 3
    On arrival, the doorman was very abrupt and did not open the door. The decor and ambiance were good. The greeting upon arrival at the Palm Court was fair. We were quickly seated, and the menu explained. The kids' stand was disappointing with 4 small items - apart from the pizza and cake pop, which were mediocre, the rest was not kid friendly. It was completely overpriced. The adult stand was delicious and so was the mocktail. The service was pleasant until the bill. We requested to pay by card, and the waiter disappeared with our card only to reappear and announce that the card was declined. I explained that the card would not allow the transaction to proceed without a pin code. This continued back and forth for a further 15 minutes, accompanied by announcements of the card being declined. The manager was called, and the payment was completed. The end to the evening was abrupt and frustrating after what was a much anticipated and expensive exercise. It is an experience I won't be repeating.

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  6. Jennie

    Coastal Georgia

    9 reviews

    5.0

    9 reviews

    Dined 1 day ago

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Beautiful Christmas atmosphere and the food was good.

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  7. jessica

    Phoenix

    4 reviews

    5.0

    4 reviews

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Kazon was our server and he made our experience perfect. His timing on taking care of myself and my guests, along with his suggestions were brilliant. A must visit anytime of the year, but especially special during the holidays. We did dress for the occasion, and I highly recommend doing so. You experience a level of fine dining while being accompanied by fellow guests with the same taste, it’s a lovely way to slow time down in the busy hustle of Manatan❤️

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  8. kelly

    Atlanta Metro

    15 reviews

    vip
    5.0

    15 reviews

    Dined 1 day ago

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    We had a wonderful experience for Afternoon Tea at The Palm Court. The setting is unmatched, especially at the holidays. Would highly recommend!!

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  9. Amanda

    Las Vegas

    3 reviews

    2.0

    3 reviews

    Dined 1 day ago

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 4
    The Plaza Palm Court is beautiful. Holiday decor adds to the magical feeling. I have enjoyed afternoon tea at the Plaza 4 times before this and am sorry to say it is far from what it has been in years past. While the same tiered trays are used to serve the cute little tea sandwiches, the elevated experience doesn’t feel as special or elegant as it did. $155 for a holiday tea was the only option unless we wanted more caviar. The Plaza tea blend was delicious- but no more loose leaf tea- it’s served already brewed. The dainty sugar cubes have been replaced with packets. And the servers no longer take the time to go through the sandwiches and desserts as they are delivered. It’s still beautiful. The food was fine. But I’m now looking forward to visiting other tea places that have a much better value for what you pay.

    1 person found this helpful

  10. Sharon

    New York City

    15 reviews

    vip
    5.0

    15 reviews

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Love the “tea” luncheon experience. It’s very expensive but lovely. Food is always good but again, seems incredibly expensive for what you are served. Service was excellent and we loved our waiter “elvis”

    Is this helpful?

FAQs

The Palm Court at The Plaza Hotel is rated 4.4 stars by 6602 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2+ people
7:00 pm
Booked 123 times today
Experiences are available.
Google Map for The Palm Court at The Plaza Hotel

768 5th Avenue, New York, NY 10019

Dining areas

Additional information

  • Area
    Midtown East
  • Hours of Operation
    Breakfast Daily 6:30 am–10:30 am Afternoon Tea Daily 11:00 am–4:00 pm Dinner Daily 6:00 pm–11:00 pm
  • Price
    $50 and over
  • Cuisines
    American, Afternoon Tea
  • Dining style
    Casual Elegant
  • Dress code
    Business Casual
  • Parking details
    Valet
  • Public transit
    Subway: N, R, Q, F, E, M, 4, 5, 6 are all within walking distance.
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, High Tea, Late Night, Non-Smoking, Vegan, Wheelchair Access, Wine
  • Website
    https://www.theplazany.com/dining/
  • Phone number
    (212) 546-5300
  • Private party facilities
    Plan your next Birthday, Bridal, or Corporate Event at the iconic Palm Court. The Palm Court accommodates parties of 30 - 300. The Palm Court also offers an exclusive venue for receptions and dinners.
  • Private party contact
    The Palm Court: (212) 546-5300
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