The Morgan Arms

Review summary

1. N

   Nigel

   London

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   No help needed Everything was good at a reasonable price
   

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2. e

   emma

   London

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love this pub the food is always excellent and the setting is so nice. Even with reactive dog and an energetic baby, everyone is so nice. The service is always brilliant especially Sarah who served our table this weekend and has done before. She’s really lovely and so attentive! Would always highly recommend the Morgan arms :)
   

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3. E

   Emrah

   Mexico City

   15 reviews

   5.0

   15 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Cosy, tasty, lovely ambience and friendly kind service
   

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4. A

   Anne

   County Durham

   2 reviews

   2.0

   2 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 3

   Busy New Years Eve so it may be that the kitchen and staff were under additional pressure that impacted on our visit. Whilst the starters were lovely the mains were really not up to much - the steak was sinewy, the fish batter was soggy and the chips were really dry. Well presesented but didn't live up to expectations. We waited almost half an hour for drinks at one point - and felt that the table waiting staff were not particularly attentive. However, as stated it was NYE and busy.
   

   The Morgan ArmsResponded 3 days ago

   Anne, thank you for the honest feedback. While we were very busy this New Year's Eve, we are disappointed to hear the food did not meet expectations. All feedback has been passed onto our kitchen team for review. We do hope to see you again in the New Year when the kitchen is under less strained circumstances. Very best, Team Morgan
   

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5. A

   Andreas

   London

   1 review

   1.0

   1 review

   Dined on 26 December 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   service was v. slow half the items on the menu were not available not good value food nothing to write home about
   

   The Morgan ArmsResponded 3 days ago

   Andreas, we are disappointed to hear that your experience was not up to our usual standard, we have passed your comments on to the Head Chef in regard to the menu. We do hope you will give us another try in the new year. Very best, The Morgan Arms team
   

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6. J

   Julie

   VIP

   London

   12 reviews

   3.0

   12 reviews

   Dined on 13 December 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 5

   Lovely pub in pretty location. Waitress very friendly but the service was slow, we waited 45 min for our food to be served and several food items listed on the menu were unavailable making the choices very limited.
   

   The Morgan ArmsResponded on 17 December 2024

   Hi Julie, We appreciate your feedback. Unfortunately your visit was during an exceptionally busy week for the kitchen which did impact availability of dishes and wait time. We do apologise for this and hope it wont deter you from visiting us again in the near future! All the best, Team Morgan
   

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7. D

   Debbie

   London

   5 reviews

   5.0

   5 reviews

   Dined on 8 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lunch with 6 friends.. amazing toast dinner.. great service.. great atmosphere..
   

   The Morgan ArmsResponded on 15 December 2024

   Thank you for the 5* rating! We hope you'll be back again
   

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8. J

   Jason

   Berkshire

   1 review

   4.0

   1 review

   Dined on 30 November 2024

   1. Overall 4
   2. Food 1
   3. Service 5
   4. Ambience 5

   Disappointed that three of the main options were unavailable from a short menu. Fisher sandwich was overcooked and dry lacking tartare sauce. Great atmosphere just a shame about the menu.
   

   The Morgan ArmsResponded on 17 December 2024

   Hi Jason, Sorry to hear the food let us down on this visit, we do hope it wont deter you from giving us another chance as this is not our usual standard. Many thanks, Team Morgan
   

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9. J

   James

   London

   2 reviews

   4.0

   2 reviews

   Dined on 24 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Very helpful and friendly staff made for a great welcome to the pub on a busy Sunday. The food may have taken a little longer than expected but it was very busy and happy to say it was worth the wait. Great roasts and good Guinness! Would happily return and recommend to others wanting a friendly, well run pub for a Sunday lunch
   

   The Morgan ArmsResponded on 25 November 2024

   Hi James, Thank you for your feedback, we are so pleased you enjoyed your time spent with us despite the wait on food. We hope you'll be back again soon! Very best, Morgan Arms
   

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10. L

    Liliana

    London

    2 reviews

    5.0

    2 reviews

    Dined on 27 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Beautiful atmosphere and excellent service. The food was delicious! They were extremely knowledgeable about allergens and really lovely experience overall!
    

    The Morgan ArmsResponded on 17 December 2024

    Hi Liliana, thank you so much for the review, very pleased to hear we met your expectations regarding allergens and experience. We hope you'll be back again soon
    

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