The Kew Garden Hotel

Review summary

1. r

   ruth

   London3 reviews

   4.0

   Dined on 22 February 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We always enjoy eating here - something for every one with super staff
   

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2. J

   Jonathan VIP

   San Francisco19 reviews

   5.0

   Dined on 22 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service from team at KGH. Have been there many times before and the new team in change are excellent
   

   The Kew Garden HotelResponded on 8 March 2025

   Hello, thank you for taking the time to tell us how we did. Enjoy the rest of the day!
   

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3. P

   Paul

   London1 review

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and food, nice atmosphere and decor.
   

   The Kew Garden HotelResponded on 8 March 2025

   Hello, thank you for taking the time to tell us how we did. Enjoy the rest of the day!
   

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4. N

   Nicola

   Cheshire4 reviews

   3.0

   Dined on 9 February 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Ordered the lamb and beef roast dinners. Good portion size and choice of veg but the temperature of the food was warm. Wasn’t expecting a service charge of 12.5% at a pub. Staff were friendly.
   

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   The Kew Garden HotelResponded on 17 February 2025

   Hi Nicola, great to hear you enjoyed your visit to our pub. Hope to see you again soon!
   

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5. T

   Tony

   London1 review

   1.0

   Dined on 1 February 2025

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 2

   Being relieved to be able to book a table on a busy evening, with many places showing 6 nations rugby, we were underwhelmed by the food served on what seemed a reasonable menu. A roasted squash a chickpea salad was served without any roasted squash in a small portion. The giant prawn and monkfish salad had only 5 flakes of monkfish, again in a meagre portion. The remaining two orders (vegan burger and pie of the day) were judged passable. On questioning the lack of roasted squash in the salad,we were offered to have it removed from the bill. After consultation with the kitchen, this offer was withdrawn and a free dessert offered instead. None of us wanted dessert, so we were charged the full price. We paid and left. Service was attentive, though the waiter was taken aback when questioned about the insubstantial main meals. In addition to all this, in a sparsely patronised restaurant, we were seated next to the access door to the outside table, yet there were other, warmer tables apparently available. There was an icy blast each time the door was opened.
   

   The Kew Garden HotelResponded on 4 February 2025

   Hi Tony, It looks like we didn't meet your expectations when you visited us. If there is anything we could have done to make it better? Please get in touch . Best regards Khrystyna😉
   

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6. S

   Samantha

   London4 reviews

   5.0

   Dined on 28 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such a great little find, such a perfect place to catch up with friends and have a lovely meal. This place is ideal to have something to eat before you go to Kew Gardens. It’s about five minutes away from the tube station five minutes away from Kew Gardens. The stuff there are inviting, knowledgeable about the food and just adds to the whole experience. The food was so tasty, we could not decide whether to go for the monkfish and prawn curry, we asked the staff for their opinion and he explained it to us and when it came, we were glad we went with his choice. It was so good. We also had the fish and chips. I loved the curry sauce that came with it.
   

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   The Kew Garden HotelResponded on 4 February 2025

   Hi Samantha, great to hear you enjoyed your visit to our pub. Hope to see you again soon! Best Regards Khrystyna😉
   

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7. C

   Cindy

   London2 reviews

   5.0

   Dined on 28 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   This was a wonderful experience, from the warm welcome at the front bar through to the cheerful person who seated us, and the food, service and ambience. We asked for a table in a quiet location and were offered the choice of two - both very good. Such a joy to be able to have a conversation.
   

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8. M

   Martine

   Canberra2 reviews

   5.0

   Dined on 26 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Charming with pretty decor, delicious food and friendly service. Thank you. Recommend
   

   The Kew Garden HotelResponded on 4 February 2025

   Hi Martine, great to hear you enjoyed your visit to our pub. Hope to see you again soon! Best Regards Khrystyna😉
   

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9. J

   Jade

   London5 reviews

   5.0

   Dined on 26 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We came here for a family meal over Christmas. The service and food was great, the drinks selection especially the cocktails is top notch and overall we’d recommend and definitely return when we’re in the area!
   

   The Kew Garden HotelResponded on 4 February 2025

   H Jade, great to hear you enjoyed your visit to our pub. Hope to see you again soon! Best Regards Khrystyna😉
   

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10. k

    kerstin

    London9 reviews

    5.0

    Dined on 25 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Christmas Day lunch. Great vegan options, but even allowed us to have vegan options from the gluten free menu. Artichoke and chickpea starter - delicious. Oyster mushroom and polenta - outstanding, and a welcome alternative to wellingtons and strudel mains often seen on other menus. One of us had the vegan cherry crumble and one had the pineapple tartin...both of us thought they were superb. Sides were also large and tasty. The staff were all super friendly, despite being so busy. Just wish we lived closer, then we'd definitely be regulars.
    

    The Kew Garden HotelResponded on 27 December 2024

    Great to hear you enjoyed your visit to our pub. Hope to see you again soon!
    

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