Ivy Cafe - Marylebone

Review summary

1. J

   Jonathan

   London

   20 reviews

   1.0

   20 reviews

   Dined on 9 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Shambolic service, food arriving haphazardly, waiter really did not want to be there
   

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2. S

   Simon

   London

   1 review

   5.0

   1 review

   Dined on 7 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a lovely meal. The food was very good as were the cocktails.. It was our daughter’s birthday and they gave her lovely dessert. The waitress was very accommodating too! Thank you.
   

   Ivy Cafe - MaryleboneResponded 5 days ago

   Thank you for your wonderful feedback, Simon! We're so happy to hear that you enjoyed your meal and that we could make your daughter's birthday special. We appreciate your kind words and look forward to welcoming you again soon!
   

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3. J

   Jackie

   VIP

   Oxford

   11 reviews

   4.0

   11 reviews

   Dined on 7 February 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Excellent food, good service in a great atmosphere. Dining at the Ivy Cafe, Marylebone doesn’t disappoint.
   

   Ivy Cafe - MaryleboneResponded 5 days ago

   Thank you for your great feedback, Jackie! We're so glad you enjoyed the food, service, and atmosphere. We appreciate your kind words and look forward to welcoming you back to The Ivy Cafe, Marylebone soon!
   

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4. J

   John

   London

   4 reviews

   5.0

   4 reviews

   Dined on 3 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed a very nice evening, food, service, ambience all worked well.
   

   Ivy Cafe - MaryleboneResponded 5 days ago

   Thank you for your wonderful feedback, John! We're so glad to hear you had a great evening and enjoyed the food, service, and ambiance. We look forward to welcoming you back to Ivy Marylebone soon!
   

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5. A

   Alasdair

   London

   1 review

   5.0

   1 review

   Dined on 28 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food and great vibes. Was a lovely experience
   

   Ivy Cafe - MaryleboneResponded on 2 February 2025

   Thank you, Alasdair! We're so happy to hear you had an amazing experience with us. It’s great to know you enjoyed the food and vibes. We look forward to welcoming you back soon!
   

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6. H

   Henrietta

   London

   3 reviews

   5.0

   3 reviews

   Dined on 26 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A lovely atmosphere, friendly service and very good food.
   

   Ivy Cafe - MaryleboneResponded on 28 January 2025

   Dear Henrietta, Thank you so much for your 5-star review. We are looking forward to welcoming you back soon.
   

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7. N

   Nigel

   London

   2 reviews

   2.0

   2 reviews

   Dined on 25 January 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   I frequently dine at the Ivy restaurants, basic menu but I like the decor and ambiance. My last visit to Marylebone Ivy Cafe the service was slow to non existent at times I didn’t know who was serving us and near on impossible to catch a waiter’s eye, no one checked if everything ok, drinks served incorrectly, one drink was returned and replacement completely forgotten about, oh yes eventually managed to get attention and got a replacement after we finished dining,, by the way still wasn’t as ordered. The medium steaks were served rare and overall it all could have been better. Whilst writing, on another recent visit I pointed out the bill was incorrect, actually considerably too low,,, you might have thought a thank you for pointing this out,,, frankly staff didn’t give a dam and kept me waiting another 20 minutes to correct this inconvenience, ! if there is a next time and bill is to low, against my old fashioned honesty policy,,, I won’t question why it is over £100 to little.
   

   Ivy Cafe - MaryleboneResponded on 6 February 2025

   Dear Nigel, We are truly sorry to hear that your recent visits did not meet your expectations. It’s disappointing to learn that the service fell short and that the overall experience was not as enjoyable as it should have been. We understand how frustrating it must have been to experience slow service, incorrect drink orders, and undercooked steaks, especially when dining somewhere you usually enjoy. Additionally, we sincerely appreciate your honesty regarding the incorrect bill. Please know that your feedback has been taken seriously, and we will be addressing these concerns with our team to ensure improvements are made. We would love the opportunity to welcome you back for the excellent service and dining experience you deserve. Best regards,
   

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8. V

   Vanessa

   London

   6 reviews

   5.0

   6 reviews

   Dined on 25 January 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   We had a very memorable experience and I loved the birthday extras for my friend
   

   Ivy Cafe - MaryleboneResponded on 28 January 2025

   Dear Vanessa, Thank you so much for such a great review . We are glad to know you had a great time with us. We are looking forward to welcoming you back soon.
   

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9. L

   Luisa

   London

   1 review

   4.0

   1 review

   Dined on 22 January 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   An amazing evening… the live entertainment made for an unforgettable experience. A veritable step back in time to the start of the last century!
   

   Ivy Cafe - MaryleboneResponded on 26 January 2025

   Dear Luisa Thank you for such a great review. We are pleased to know you have enjoyed the live music entertainment. We are looking forward to welcoming you back soon.
   

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10. N

    Nic

    VIP

    San Francisco

    7 reviews

    5.0

    7 reviews

    Dined on 19 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Just the right amount of ambience, food and good service in a cosy corner of Marylebone. Loved it.
    

    Ivy Cafe - MaryleboneResponded on 2 February 2025

    Dear Nic, We’re so glad you enjoyed the ambience, food, and service! Marylebone is such a great spot, and it’s wonderful to hear we could make your experience special. Hope to see you again soon!
    

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