The George in Rye

Review summary

1. S

   Sam

   London

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Consistently great place for any occasion, did not disappoint this time either. Menu was as creative as ever, staff were great, friendly and knowledgeable and gave some good wine recommendations. Great to see even more local wine on the list too.
   

   Is this helpful?

   Report
2. G

   Gillian

   London

   15 reviews

   5.0

   15 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   There was a very warm welcome from the staff. The food was delicious and the coffee was great too. The atmosphere was cosy. I loved it ,I shall definitely go there again when I visit Rye.
   

   Is this helpful?

   Report
3. j

   justine

   London

   3 reviews

   5.0

   3 reviews

   Dined on 22 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a fantastic meal. The food was excellent and the service impeccable. Fabulous
   

   Is this helpful?

   Report
4. C

   Claire

   East Sussex

   1 review

   5.0

   1 review

   Dined on 22 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a lovely evening. Friendly service with excellent food. The decor is lovely with a relaxed feel. We were impressed with the layout and the fact there was a good buzz to the room without it being noisy.
   

   Is this helpful?

   Report
5. D

   Daniel

   Brighton

   4 reviews

   5.0

   4 reviews

   Dined on 22 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a bad experience at The George after the pandemic. So thought we would try again as we live locally. This time was fantastic with great food and service and it is so beautifully decorated. Our lovely Spanish waiter made us feel very spoilt, especially as this was our Ruby Anniversary. We will be back.
   

   Is this helpful?

   Report
6. m

   marie

   New York City

   2 reviews

   5.0

   2 reviews

   Dined on 19 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The guinea fowl was outstanding, would highly recommend and my friend had the fried chicken which she said was the best ever.
   

   Is this helpful?

   Report
7. D

   Dave

   East Sussex

   2 reviews

   3.0

   2 reviews

   Dined on 16 November 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   The food was cooked to a very high standard and the young waiter we had was pleasant. However, upon arrival we were treated a bit like plebs and ushered to the end room which looked like it was reserved for parties and big groups. Therefore the experience didn’t reflect the reputation of the restaurant, price point or our expectations. While we decided we could get on with this, the neighbouring table of alpha tories asked to move, reaffirming this feeling. We were asked if we were ready to order before we had even seen the drinks menu and it felt like we were being rushed through, to which we decided was for the best, ate and left. This was a shame because I have a lot of money and was looking forward to spending it.
   

   Is this helpful?

   Report
8. R

   Rebecca

   London

   1 review

   1.0

   1 review

   Dined on 16 November 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   A very underwhelming experience, the steak was overcooked, the fish was a 2” square on a spoonful of cold sauce. We weren’t advised to order sides which would have made more of a meal and we weren’t offered drinks either. The steak was served with nothing else on the plate, just a slab of meat without garnish or flourish. This is our 3rd disappointing visit to the George and our last. They seriously need to up their game as there are plenty of good restaurants locally.
   

   Is this helpful?

   Report
9. A

   Austen

   London

   1 review

   2.0

   1 review

   Dined on 16 November 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 1

   Management need to take a look at the customer experience rather than jam customers onto tables and seating areas that are over crowded. We sat in the area outside the main restaurant to celebrate a birthday and it felt like we had been shoe horned into space, even though I had booked weeks in advance - not a pleasant dining experience when your table is wedged next to others. Stop employing waiters that have had no service training, having to ask for the basics (like a drink) is poor. Food was over priced and trying too hard. To the management, take a look at the product you are offering your customers - overall it’s poor.
   

   The George in RyeResponded on 18 November 2024

   Dear Austen, Thank you for your feedback. We're sorry to hear your birthday celebration did not meet your expectations. We sincerely regret that the seating arrangements felt overcrowded despite your advance booking, as we strive to create a comfortable and enjoyable dining experience for all guests. Your concerns about service and value have been noted, and we’ll review our training processes to ensure staff provide attentive and seamless service. We’ll also reflect on your comments regarding the pricing and presentation of our dishes to align better with guest expectations. We appreciate your honesty and will use your feedback to improve. Please don’t hesitate to contact us directly if you’d like to discuss further. Warm wishes
   

   Is this helpful?

   Report
10. M

    Michelle

    East Sussex

    1 review

    4.0

    1 review

    Dined on 15 November 2024

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 4

    Fabulous atmosphere it was my boyfriend birthday but I found that the waiters didn’t make a fuss unfortunately as they did with other guests who had there birthdays sadly. The dessert I had was not nice I got it changed and was still charged on the bill I was not impressed. Overall the main and starter was great service good have been better
    

    Is this helpful?

    Report