The Duncombe Arms

Review summary

1. H

   Holly

   Birmingham

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 2

   Really disappointing meal from start to finish , we asked for a side of pigs in blanket put they were under cooked so asked for them to be given more time in the oven and for the bacon to be crispy, which I’m return that wasn’t the case.My husband‘s steak came and it had a large amount of fat we asked them to to replace the steak with a better cut of meat and we got question whether we just wanted the fat removed we had to point out the fact that I myself had a nice cut of steak, so why didn’t my husband have the same? They then decided to cook another steak which by that point my dinner had gone cold and I was sat eating on my own with my husband watching me then when my husband’s returned I then had to sit and watch him eat his which for a birthday meal paying over £33 for a steak each he’s just really really disappointing by this point my husband decided he didn’t want a desert which I didn’t blame him. When asked at the end, how our night & meal was we raised our concerns and disappointment to still to be told they will inform the manager on feedback but he he never came over to talk to us or offer any free drinks or discount on our meal which was over £160 so we left very disappointed and will not be returning in a hurry not the surprise birthday meal I had planned for my husband !
   

   Is this helpful?

   Report
2. S

   Sue

   Derbyshire

   8 reviews

   5.0

   8 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Warm & welcoming ambience, staff attentive & friendly, our food choices were attractive and delicious ! Thoroughly enjoyed our impromptu meal booked after Xmas shopping - just the ticket.
   

   Is this helpful?

   Report
3. M

   Matt

   Devon

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing customer service, delicious food and comfortable accommodation. Would highly recommend.
   

   Is this helpful?

   Report
4. M

   Marion

   Manchester

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely food beautifully presented and very attentive staff. We thoroughly enjoyed the restaurant menu and I particularly enjoyed the cranberry and orange trifle
   

   Is this helpful?

   Report
5. C

   Christine

   Los Angeles

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very welcoming environment with an excellent menu to suit every budget. A comprehensive wine list and extremely tasty food. I wouldn’t hesitate to recommend.
   

   Is this helpful?

   Report
6. D

   Deborah

   Derbyshire

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Beautiful building and friendly staff, but very overpriced food
   

   • 

   Is this helpful?

   Report
7. M

   Matthew

   Derbyshire

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   First visit & won’t be my last. First time my son has come with us to a decent restaurant, 11 years old he had mussels, sirloin and a chocolate fondant. Loved everything he ate. Comte gougere- phenomenal!! Snacks through to dessert all cooked & presented well, can tell they use quality ingredients and have a kitchen team that can cook. Servers all polite and friendly. As a chef it’s hard to go out to eat and enjoy it however the Duncombe arms delivered great food, friendly unintrusive service at good value (£75 each snacks, 3 courses with service charge and tip too)
   

   Is this helpful?

   Report
8. J

   John

   Devon

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food excellent, good choice, well cooked and hot! Staff always extremely helpful, service very good. We have lost faith with eating out over the last 4 years but The Duncombe Arms delivers every time. Highly recommend.
   

   Is this helpful?

   Report
9. R

   Rachael

   Bath

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service beautifully presented tasteful food contend staff c
   

   Is this helpful?

   Report
10. L

    Lisa

    Derbyshire

    6 reviews

    5.0

    6 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Consistently good here, great service, beautiful meal, the tarte tatin is THE BEST!! It was my birthday and the staff wished me happy birthday at different times and presented me with a chcolate board at the end of the meal.
    

    Is this helpful?

    Report