The Capital Grille - Plano

Review summary

1. S

   Susan

   VIP

   Dallas

   46 reviews

   5.0

   46 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Service and food were impeccable! This is a restaurant I want to come back to!
   

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2. P

   Paul

   VIP

   Dallas

   22 reviews

   2.0

   22 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 4

   The salad was not just small, it was minuscule. My veal chop was burned and severely over-cooked. Fortunately our server, Olivia was great as always and offered to put in another order for a veal chop or something else. I chose a burger and fries because I was a bit impatient at that point and was ready to eat. The burger & fries were just fine. We’ll be back because we enjoy having Olivia take care of us but last night was a very disappointing experience.
   

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3. A

   Alejandra

   VIP

   Mexico City

   8 reviews

   5.0

   8 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Jamie es muy amable con nosotros, siempre recuerda nuestras preferencias y buscando satisfacer todos nuestros deseos . Margarito y Celinda, también siempre muy amables con nosotros, un gran lugar y una gran comida
   

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4. R

   Robin

   Dallas

   11 reviews

   5.0

   11 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our first time visiting and it did not disappoint. As soon as we walked in, the host (the manager, I think) recognized one of our party was autistic and discretely assured me any accommodations we needed would be met. We were even seated in a quieter part of the restaurant. Jeremy, our server, was very knowledgeable on the menu and gave us great recommendations. We ordered appetizers, steaks, lamb, and seafood, and everything was delicious and fresh from the kitchen! The risotto was perfect, and the creme brulee was probably among the best we've ever had. We are all still talking about our experience today. The Capital Grille has definitely made our list of "visit again" restaurants. We highly recommend, especially for a special occasion!
   

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5. L

   Lisa

   Dallas

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious. Their coconut cream pie amazing and our server and Natasha was the best!
   

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6. D

   David

   VIP

   Dallas

   154 reviews

   5.0

   154 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We're a group of neighborhood guys that get together about once a quarter to maintain our friendship. The Capital Grille is always our number 1 choice. Whether you order the Tuna Tartare, the Filet Mignon or a Seafood dish, you will be highly satisfied. The evening could not have been better. And Marco was fantastic! Highly recommend!
   

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7. E

   Eric

   Dallas

   4 reviews

   4.0

   4 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Service and food were excellent. Good wine selection but not very large. Wine menu is set up in such a way as to make it very customer friendly. Specials selection was limited and somewhat disappointing.
   

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8. A

   Alexander

   VIP

   San Diego

   17 reviews

   5.0

   17 reviews

   Dined on 16 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great steakhouse! Took my son for his 16th birthday and we were treated to a nice meal. I appreciate the effort the staff went to in order to provide my son a great evening.
   

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9. W

   William

   Las Vegas

   1 review

   5.0

   1 review

   Dined on 15 December 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Solid dinner experience. Ivan was very attentive, and the rest of the service staff was warm and welcoming.
   

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10. F

    Fred

    Dallas

    1 review

    2.0

    1 review

    Dined on 14 December 2024

    1. Overall 2
    2. Food 5
    3. Service 2
    4. Ambience 1

    My wife and I came in today for our 14th wedding anniversary. I'm sorry to say we were disappointed in the dining experience. Instead of having a romantic dining experience, we had a party room atmosphere that felt very rushed. We were seated in area where no one greeted us for 15 minutes. When a server came to us, he asked us if we had decided yet. We explained we would like to order some cocktails and an appetizer to start and asked if he was our server. It was explained we would not have one server but a team instead because of the area we were seated in. We did have reservations and even requested a particular server. Since we did not have a designated solo server, we were constantly asked if we were ready for the next step, sometimes before we even got the item we just ordered. All of the servers were very friendly and did a fine job. This was just not the experience I was expecting nor the service we have previously experienced, and we left feeling disappointed. We did express to the hostess our concerns, but we were not offered to be reseated. We hope to return for future special occasions but not sure how we can make reservations and be sure we are not put in a party room.
    

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