The Capital Grille - Memphis

Review summary

1. D

   Dr. Shenika

   VIP

   Memphis/West TN

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 1
   3. Service 5
   4. Ambience 5

   I recently dined at Capital Grille and wanted to share my experience regarding the food. I ordered the Lobster Mac & Cheese, Creamed Spinach, and Lamb Chops (without breadcrumbs). Unfortunately, the Lobster Mac & Cheese was disappointing. The pasta was overly sticky, and the texture felt old—almost watery. I mentioned this to the bartender, who graciously removed it from my bill after acknowledging that it didn't look right. As for the Lamb Chops, they were prepared as I requested (medium), but they were quite tough and had a texture that seemed aged. Although I was okay with the doneness, the meat itself felt like it had been sitting out for some time. Despite these issues, I opted to pay for my meal as I truly appreciate the great customer service Capital Grille usually provides. I didn’t want to create a scene, but I left feeling regretful about the meal. I hope my feedback helps improve the dining experience for future guests.
   

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2. J

   Jacob

   Nashville

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent service and food! Would definitely recommend!
   

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3. D

   Damon

   VIP

   Memphis/West TN

   6 reviews

   5.0

   6 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous Darryl Vanessa Jared and Munecca as well as the chef are top notch
   

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4. T

   Tarus

   Memphis/West TN

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time and everything was magnificent…🔥🔥🔥🔥🔥🔥🔥🔥🔥
   

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5. M

   Marcia

   Memphis/West TN

   2 reviews

   3.0

   2 reviews

   Dined on 7 December 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   We decided to try Capital Grille for the first time for our anniversary. We were seated pretty quickly in a corner booth and great ambience. Darryl was an outstanding! He was very an attentive server and gave great drink and food recommendations. Being vegetarian, it’s always nice to be accommodated and not order just sides. He had the chef whip up a tofu medley and my husband’s steak was exceptional. Maybe 10 minutes into our dining experience, the air changed drastically. It was off and on, hot and then cold for the remainder of the evening. I had to continually put my coat on and then take it back off. I asked my husband if it was just me but he felt the same way. After sneezing and clearing my throat uncontrollably, it got so uncomfortable that I couldn’t finish my drink or meal. I hated that because the experience would have been phenomenal. I mentioned it several times to Darryl but not sure it was much he could do. I suggest they take a look at their air control. I would love to return, maybe when the weather is a bit warmer.
   

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6. A

   Antonio

   Memphis/West TN

   2 reviews

   5.0

   2 reviews

   Dined on 3 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had a great time, everything was great from the time I entered until the time I left. The food tasted amazing and the service was impeccable!
   

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7. R

   Roderick

   Memphis/West TN

   1 review

   5.0

   1 review

   Dined on 1 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This place is great!! I really enjoyed to food and service.
   

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8. M

   Mary Ann

   Memphis/West TN

   16 reviews

   5.0

   16 reviews

   Dined on 29 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service, delicious food, 4 star experience
   

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9. T

   Tracy

   Memphis/West TN

   1 review

   4.0

   1 review

   Dined on 28 November 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Memphis is a small city with not a lot of high-end restaurants. This is one of the few. My rating of 4 stars is due to a lack of awareness on the part of the staff. When spending money, everything on a plate/platter at that guests' table belongs to the guest. Unless THEY (the guest) say otherwise. This includes anything to-go. I ordered a pricey appetizer and wanted the rest to go, and a portion was thrown away. I thought I was clear in saying ALL, but staff assumed I didn't want them (lobster heads). We did talk about it, consolation given, and checking with the guest will be a best practice going forward.
   

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10. W

    Wendy

    Memphis/West TN

    1 review

    5.0

    1 review

    Dined on 28 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had a wonderful experience at Capital Grille for Thanksgiving. Our food was great and the service was wonderful.
    

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