Texas de Brazil - Syracuse

Review summary

1. J

   Janet

   Charlotte1 review

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   As our first experience eating here, this was a very pleasant dining experience. The staff was very friendly. The salad bar items were plentiful and some unique and all delicious. The meat selection seemed never ending with most we tried being. delicious. We left very full and satisfied. We will be going back again!
   

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2. S

   Susan

   New York City1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful dinner. Great service and friendly staff. Everything was superb
   

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3. T

   Treyonne

   San Francisco1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always, everything was great. Love the salad bar and hot buffet (my husband particularly enjoys the lobster bisque). The servers are always fantastic- the unique experience of carvers bringing meats on skewers to give such a variety of freshly fired yumminess until you are just too full to try anything else is fun and a great opportunity to try many different things. The management and staff are always welcoming and make us feel like we are back home for a visit. JD (mgr) and Chrystal (our favorite amazing server) are the absolute best.
   

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4. J

   Jennifer

   New York State3 reviews

   4.0

   Dined on 23 February 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   This was our first time visiting this restaurant. We had the same 3 options keep coming and offering us food while there were many other options we never got to try. Everyone we encountered was friendly and nice.
   

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5. A

   Allyson

   Philadelphia1 review

   2.0

   Dined on 22 February 2025

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 4

   Meat was very dry and not good. Sides and drinks were good.
   

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6. T

   Tanya

   Upstate NY1 review

   5.0

   Dined on 21 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic experience! Most of us like well done and we got our meat well done! Everything was great!
   

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7. OT

   OpenTable Diner

   Washington DC1 review

   2.0

   Dined on 16 February 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   Very rushed through the whole process and drink orders were wrong
   

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8. C

   Courtney

   Upstate NY1 review

   3.0

   Dined on 16 February 2025

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   Was our first time to this franchise. We were pleased overall however it was hard to get drinks, chicken never came by our table even though we actually requested it several times from several people, ribs finally came out at the end of my visit and wow what a disappointment, mushy oily meat, no sauce just down right nasty. Staff great overall we had two waitresses one was brand new, she did pretty decent except I heard her tell another table she couldn't wait for it to be over. The other waitress showed up three times, at the beginning, midway and right on top of getting paid, she was very very descriptive about the way the receipt was put together ESPECIALLY THE TIP! First I would recommend that a coffee and a soda should be included with the dinner not charged as a extra item, lol you kidding me. Service needs some retraining, just because I sit in the chair doesn't mean your getting a tip, your gonna work for it, I had to work to make the money that is giving you that tip, I think to be a little more prompt with drinks, side dishes and make sure we get the meat choices we're waiting for shouldn't be to much to ask.
   

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9. D

   Douglas

   New York City2 reviews

   3.0

   Dined on 15 February 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   It took a very long time to see our waitress, in fact a female manager had come over to see how things were going and I stated we hadn’t even seen anyone to take our drink order yet (we had been there and to the buffet - leaving one person at the table the whole time in case she showed) then the male manager stopped to see how things were going and asked if the servers have been finding us to which I told him they had not - we had seen very limited servers and selections. He explained he would get some people over with the meat selection and that they had a service of 25 across the restaurant they were probably getting stuck at (unfortunately we still pay the same as the larger party per person and shouldn’t be ignored because of that) - it was very busy and possibly understaffed. I do think the food and service is not what it use to be years ago and to have a $300 bill for four people is definitely not worth the money
   

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10. D

    Delos

    Upstate NY1 review

    1.0

    Dined on 15 February 2025

    1. Overall 1
    2. Food 5
    3. Service 1
    4. Ambience 1

    Went there last night with a party of 4 for dinner. Food was great. But after we got our first round of drinks. We were forgotten about the rest of the time we were there. Our hostess was more interested in being behind the bar then coming to our table. Even the people behind us were complaining about this as well. We had to ask 4 different workers there if they could get us another drink. Finally someone came to our table and acted like it was a bother for them to help us. Only time we seen the hostess is when I tracked her down for the bill. We were charged $415 for our dinners which is over $165 more from 6 months ago. There was a $50 charge on the bill for drinks we didn't order. With the poor service we received and the extreme price hike as well as having extras thrown on my bill. We will no longer support this establishment. Very sad when a place like this is ripping off customers to stay in business.
    

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