Tam O'Shanter

Review summary

1. E

   Elizabeth

   Kansas City

   2 reviews

   1.0

   2 reviews

   Dined today

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Terrible experience from start to finish on Thanksgiving Day. Arrived 15 min early for reservation (made on October 4) and seated 20 min late, even though many others who arrived after us were seated prior. Woman at front desk is EXTREMELY rude and very poor choice to put her in that position as she isn’t a nice person and horrible at her job. When seated we were placed outside without access to any heat source!!!! In a weird table that jutted away from everything and was right next to the main entrance. I told the man who seated us we were cold and would like to move and he said they are overbooked and there’s nothing they can do and walked away. He was very curt and uncaring, as was our mostly MIA server. Our ENTIRE meal a central table on the patio area stayed empty which was close to 3 heat sources! And other tables in the adjoining patio area were never filled. We were told they couldn’t move a heat lamp near us because the location of our table wasn’t even under the main overhang—so why would you seat anyone there??! Of course We were totally cold our entire meal!! Awful experience, awful staff! Food took an hour to come out, while we sat in the cold. Waited a long time for everything, including the check because of a computer system malfunction. Our server just disappeared (again) after telling us she “doesn’t know what they do here” when the computer is down, so I went to tell front desk we needed to leave (and we were so cold) and the front desk woman said , “Find your server, that’s what your server is for.” Oh except she’s gone, per usual. They hunt her down and she said one computer is up and we finally get our check. We travel a lot, eat out a lot, visit California often, and this was easily the worst restaurant experience we’ve ever had. Food was ok but who cares when everything else is this bad. Still can’t believe a restaurant seats patrons outside in the cold with no heat!! Shameful.
   

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2. S

   Steve

   Los Angeles

   8 reviews

   5.0

   8 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Turkey, dressing, mashed potatoes, gravy, green beans, cranberry sauce and English trifle
   

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3. c

   carol

   Los Angeles

   10 reviews

   5.0

   10 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time here! Wonderful evening celebrating an early Thanksgiving with family! Great service and delicious food! The martinis were a generous pour and I loved the Caymus Conundrum! Fresh sourdough bread was delicious! Prime rib tasty with plenty to take home! Tam o Shanter is our new celebration restaurant!
   

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4. K

   Kelly

   Los Angeles

   29 reviews

   3.0

   29 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Service was slow and sloppy. Our appetizer salad arrived after our main courses. Our cocktails came with the main courses, a long time after we had ordered them. So we couldn’t enjoy them. Frustrating evening.
   

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5. L

   Lisa

   San Diego

   36 reviews

   vip
   5.0

   36 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It’s a tradition to come up every year to have prime rib, good cocktails and amazing ambience! This place is one of a kind!
   

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6. MP

   MichaelP

   Los Angeles

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Consistently great quality food & service and holiday decorations.
   

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7. e

   erika

   Los Angeles

   20 reviews

   vip
   5.0

   20 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely Christmas decor! The service was a little slower than usual but the food made up for it! Always a great special night at The Tam!
   

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8. A

   Alex

   Los Angeles

   333 reviews

   vip
   5.0

   333 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   We went to the Tam for our annual early Thanksgiving dinner. The food was excellent, as always. The service was great at the beginning: once we received our food, it took a while for our server to return to check on us or refill our water glasses. Otherwise, it was a great meal.
   

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9. K

   Karishma

   Los Angeles

   3 reviews

   vip
   1.0

   3 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 4

   We were excited to go to Tam O Shatner around the holidays to experience the festive ambience. Instead we got sent to the wayyyy back room with no one there. The food was overly salted overall. The chicken was dry. On our way out of the restaurant we saw the other rooms festive and fun, and it felt targeted that we weren’t included in the festivities. Went home with a heavy heart.
   

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10. M

    Marirose

    Los Angeles

    3 reviews

    5.0

    3 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our server was amazing and the food was incredible.
    

    Tam O'ShanterResponded 4 days ago

    Marirose, we're delighted to hear that you enjoyed the incredible food and amazing service! Thank you for your wonderful review. We look forward to welcoming you back for another fantastic experience!
    

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