Smith's Bar & Grill

Review summary

1. n

   n

   London

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Went for lunch there today, 45 min between ordering and us having to chase them about starters. Staff said they'd check the about the starters, didn't let us know what happened. They likely forgot, another 10 min later starters arrived, no sorry or excuses. Mains arrived some 20min after they cleaned the starters plates. We had the burgers, they ask how you want to meat to be cooked. I asked well done and it was pink. They charged £16 for the service, did not apologise, did not ask how the food was or anything. Completely overpriced for the experience we had. I do not recommend at all.
   

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2. J

   Jack

   London

   7 reviews

   5.0

   7 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We'd had a recommendation for this restaurant and we were definitely not disappointed! From the moment we arrived the service was fantastic, the cocktails are great and food amazing. We all had the Oysters starter followed by Ribeye steak and the truffle tagliatelle. We also crammed in desserts (cheesecake and the chocolate fondant) which were equally delicious! Definitely the best meal we had in London so far and all the staff were great, the service from our waiter Maurizio was simply the best, so attentive and friendly! It's not cheap here but you get what you pay for.... so go on, treat yourself!!
   

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3. N

   NAOMI

   London

   6 reviews

   5.0

   6 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Visited this restaurant for my birthday, everything was delicious, but the fillet steak was definitely a crowd favourite, cooked to the perfection and just melting in your mouth.. Our server Fabrizio was very attentive and made sure to make our evening extra special when he heard it was my birthday. Would recommend this place if you're looking for quality food and good service! Thank you to the staff for a great evening 😊
   

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4. P

   Pauline

   London

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was excellent, service was really good and despite the restaurant being busy our food came in good time.
   

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5. K

   Kristin

   Kansas City

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely excellent roast. They were very accommodating and has an accessible entry etc.
   

   Smith's Bar & GrillResponded 3 days ago

   Dear Kristin, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the roast and found our space accommodating and accessible. Your kind words mean a lot to us, and we look forward to welcoming you back soon. If there’s anything more we can do to enhance your experience, don’t hesitate to let us know! 😊 Many thanks EM
   

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6. M

   Melanie

   Charleston

   1 review

   3.0

   1 review

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Scallops fabulous Lamb chops fatty and tough Lovely place very festive Average service Toilets needed serious attention
   

   Smith's Bar & GrillResponded 3 days ago

   Dear Melanie, Thank you for taking the time to share your feedback with us. We're delighted to hear you enjoyed the scallops and found the atmosphere festive! However, we sincerely apologise that the lamb chops and service fell short of your expectations, and we regret the condition of the facilities during your visit. Your comments are invaluable, and we will address these concerns with our team to ensure improvements are made. We hope to have the opportunity to provide you with a better experience on your next visit. Please don’t hesitate to reach out directly if you’d like to share more details—we’d love to make things right. Many thanks EM
   

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7. J

   John

   London

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Add a great night food was really nice. Service was excellent. The only disappointing bit about it was that my partner when she went to the toilet came back and said what a state they was in.
   

   Smith's Bar & GrillResponded 3 days ago

   Dear John, Thank you for sharing your feedback. We're so glad you enjoyed the food and excellent service—your kind words mean a lot! However, we’re truly sorry to hear about the state of the toilets. This falls below the standards we aim to maintain, and we’ll address this issue immediately to ensure it doesn’t happen again. We hope to have the chance to welcome you back soon for an even better experience. Many thanks EM
   

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8. E

   EMMA

   London

   1 review

   2.0

   1 review

   Dined 5 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   The burger was delicious but quite small and felt there should have been some lettuce in it. Also there was no salad side option which was a shame. They used a very cheap tasting mayonnaise which was also a shame. Service wasn’t great. We sat by a window and it was quite cold and drafty. Had to ask 3 different waiters 3 times for a water glass. Felt rushed throughout the lunch and then they asked us to leave as another table had arrived, no where in the booking doews it state you have an allocated time. Everything was just pretty average, the photos and the menu make you think it will be better than it is.
   

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9. C

   CAROLINE

   London

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Once you have found the Smith's, then the rest is plain sailing. How good can a 6 course menu food offering be? As good as this. Great quality and and great flavours every single course, loved the scallops and beef tartare, extremely fresh and well prepared. This restaurant its a great find in Paddington.
   

   Smith's Bar & GrillResponded 3 days ago

   Dear Caroline, Thank you so much for your amazing review! We're thrilled to hear you enjoyed the 6-course menu and appreciated the quality and flavours in every dish. The scallops and beef tartare are definitely some of our favourites too, so we’re delighted they stood out for you. It’s wonderful to know you consider us a great find in Paddington—we look forward to welcoming you back for another memorable experience soon! 😊 Many thanks EM
   

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10. D

    DONNY

    London

    3 reviews

    5.0

    3 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    This was a great night simply because of the food and atmosphere. It’s better to book as it gets extremely busy. We always have a great time after many years and make sure to include it on our holiday. Despite being extremely busy Alfredo tries his best to see everyone for a chat and little catch up. The food is tasty and we all love the rib eye so much. Looking forward to seeing you again this year xx
    

    Smith's Bar & GrillResponded 3 days ago

    Dear Donny, Thank you so much for your lovely review! We're so pleased to hear that you always have a great time with us and make us part of your holiday tradition—it truly means the world to us. Alfredo will be delighted to know how much his personal touch is appreciated, even on our busiest nights. We’re thrilled you enjoy the food, especially the ribeye, and we can’t wait to welcome you back this year for another wonderful experience. See you soon! xx Many thanks EM
    

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