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Serafina Upper West, New York, NY

Serafina Upper West

4.4
4.4
986 Reviews
$30 and under
Italian

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2 people
9:30 pm
Booked 24 times today
  • Neighbourhood gem
  • Good for groups
  • Lively
Located in NYC's premiere “suburban” oasis, we bring energy to the ground floor of The Art House New York Hotel. We are a friendly destination for families, professionals and visitors. Vibrant frescos grace the walls while the pizza oven takes center stage. Our dining room offers expansive vies of the busy streets, while our patio seating puts guests right in the middle of the action. We offer delicious Italian cuisine, featuring fresh pastas, pizzas, seafood and meats.

UPDATED COVID-19 POLICY:In adherence to the NYC mandate, all eligible guests 12 years and older must be vaccinated against Covid-19 to enter our restaurant. You will need to provide proof of at least one dose of the Covid-19 vaccination to enter & dine indoors. The following are acceptable proof of vaccination with a matching valid ID: NYS Excelsior Pass, State or Country issued digital pass or Vaccination Card. Unvaccinated guests are welcome to dine outdoors. Outdoor dining is on a first come, first serve policy.

Order delivery or takeout

Private dining

Private dining

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Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Italian, Pizzeria, Pizza Bar
  • Hours of Operation
    Brunch Fri–Sun 11:30 am–3:00 pm Lunch Mon–Thu 12:00 pm–4:30 pm Dinner Daily 5:00 pm–10:00 pm
  • Phone number
    (212) 595-0092
  • Website
    https://serafinarestaurant.com/location/upper-west
  • Payment Options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Private party facilities
    We welcome you to explore our Private Dining options, perfect for any occasion.
  • Private party contact
    Our Private Dining Coordinator: (212) 595-0092
  • Location
    2178 Broadway, New York, NY 10024
  • Area
    Upper West Side
  • Cross Street
    77th
  • Parking details
    Street Parking
  • Public transit
    Subway lines 1 & 9 to 79th Street
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeaway, Weekend Brunch, Wheelchair Access, Wine

Menu

View menu on restaurant's website

What 986 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on recent ratings
  • 4.4Food
  • 4.4Service
  • 4.3Ambience
  • 4.1Value

Noise • Moderate

Review summary

AI-generated from verified diner reviews
Serafina Upper West delivers a delightful dining experience with standout offerings like "delicious soups and fresh fish" and "melt-in-your-mouth" potato gnocchi. The restaurant is praised for "fast and high quality service," and an "amazing, delicious" food experience. Its inviting ambiance and attentive staff make it perfect for special occasions.

986 Reviews

  1. Rebeca

    Phoenix

    1 review

    3.0

    1 review

    Dined 4 days ago

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 4
    The service was awesome however, as an Italian food lover the food was bland and nothing unique. We ordered the spicy penne vodka pasta. The taste was good, but not amazing. It had no spiciness AT ALL and we asked for chicken to be in it. The chicken was not good at all. It definitely had a frozen flavor to it. The pizza was also ok. We asked for the “skinny pizza” it was nothing unique but it was good. Pizza alone would be a 6 and pasta would be a 8!

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  2. Debbie

    New York City

    30 reviews

    vip
    5.0

    30 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We loved everything about this place! Our best meal our entire trip!!

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  3. Roxanne

    Cleveland

    18 reviews

    3.0

    18 reviews

    Dined 7 days ago

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 5
    We went for Thanksgiving dinner. The food was very good. We got the Thanksgiving special. Our waiter was less than attentive with three different wait staff coming to the table. It took a long time to place our order and pay the bill. I was never offered a refill on club soda and water refills were few and far in between.

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  4. martin

    New York City

    3 reviews

    3.0

    3 reviews

    Dined 7 days ago

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4
    The portions were quite small and the prices relatively high for such small portions.

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  5. Miriam

    New York City

    3 reviews

    3.0

    3 reviews

    Dined on 24 November 2024

    1. Overall 3
    2. Food 4
    3. Service 1
    4. Ambience 2
    Service was terrible. Could not get the waiter to pay attention to us.

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  6. mary

    New York City

    10 reviews

    5.0

    10 reviews

    Dined on 24 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Excellent dining experience before a show at beacon theater. Michael our waiter was attentive and professional. No rush and outstanding pasta !!! Highly recommend

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  7. John

    New York City

    4 reviews

    5.0

    4 reviews

    Dined on 23 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Wait staff very attentive. Excellent table. Great menu

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  8. Michael

    New York City

    47 reviews

    vip
    3.0

    47 reviews

    Dined on 22 November 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 2
    The food was average. The location was very convenient to see a show at the Beacon. Unfortunately most restaurants seem to be average at best. Not a bad meal just nothing to write home about

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  9. THOMAS

    San Francisco

    1 review

    5.0

    1 review

    Dined on 18 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We’ve dined at this location previously and the Times Square location. Always a good time and great food.

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  10. Susie

    Sydney

    3 reviews

    5.0

    3 reviews

    Dined on 10 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Lovely food and exceptional service! Would recommend to anyone!

    Is this helpful?

FAQs

Serafina Upper West does offer delivery in partnership with Chow Now. Serafina Upper West also offers takeout which you can order by calling the restaurant at (212) 595-0092.

Serafina Upper West is rated 4.4 stars by 986 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
9:30 pm
Booked 24 times today

Order delivery or takeout

Google Map for Serafina Upper West

2178 Broadway, New York, NY 10024

Additional information

  • Cross Street
    77th
  • Area
    Upper West Side
  • Hours of Operation
    Brunch Fri–Sun 11:30 am–3:00 pm Lunch Mon–Thu 12:00 pm–4:30 pm Dinner Daily 5:00 pm–10:00 pm
  • Price
    $30 and under
  • Cuisines
    Italian, Pizzeria, Pizza Bar
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Street Parking
  • Public transit
    Subway lines 1 & 9 to 79th Street
  • Payment Options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeaway, Weekend Brunch, Wheelchair Access, Wine
  • Website
    https://serafinarestaurant.com/location/upper-west
  • Phone number
    (212) 595-0092
  • Private party facilities
    We welcome you to explore our Private Dining options, perfect for any occasion.
  • Private party contact
    Our Private Dining Coordinator: (212) 595-0092
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