Saltrock Southwest Kitchen

Saltrock Southwest Kitchen reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. B

   Beki

   New York City2 reviews

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   After an absolutely wonderful spa experience, my friend and I went to lunch at Salt Rock. It was an all around average experience. It took well over 15 minutes before a server attended to us, even though it was not considerably busy (Wednesday afternoon). Although once she assisted us the server was fine. I had the crispy cauliflower street tacos. The cauliflower was definitely not crispy, and very little flavor. It wasn’t bad, but definitely just meh. The view from their outside seating was STUNNING. Wouldn’t go back again because I crave a bit more “wow” for food experiences when on vacation, but it was convenient with a lovely view.
   

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2. M

   Mark

   Tampa5 reviews

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   Interesting menu. Food was good but failed to wow.
   

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3. T

   Tricia

   Los Angeles1 review

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Service was nice, food was okay, but pricey. Ahi tuna was too spicy and could not finish a small portion. The salad was dry, but adding more dressing did the trick. Overall food and experience was fair.
   

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4. A

   Aaron VIP

   San Diego63 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great and innovative food options. Great view and friendly and competent staff.
   

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5. G

   Ginger VIP

   Philadelphia8 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a delicious lunch overlooking the magnificent view. We started with a lime margarita, which was delicious, chicken tortilla soup, and ribeye tacos. The food had the most amazing flavor and so fresh and delicious. Our waitress was very attentive. We had free valet parking at the hotel.
   

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6. OT

   OpenTable Diner VIP

   Cleveland5 reviews

   2.0

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   7:45 dinner resi, in Amara hotel. Since it was already dark out we couldn’t find where the valet was because there was absolutely NO LIGHTING so we parked up the hill at the hotel parking and used our flashlights on our phones for guidance, and walked down the hill to the restaurant, in heels. We get seated and waited about 15min for anyone to come to our table to just bring water, had to go up to the hostess and ask for someone to come over, it was not packed, there were TONS of empty tables! The server and service ended up being fine but we’d never go back or recommend it to anyone. Food was okay but not great. Too many other good restaurants!
   

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7. D

   Darrell

   San Francisco6 reviews

   2.0

   Dined 4 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   So wanted to really like it. Arrived a few minutes early for our reservation and hostess greeted us saying it would take a few minutes to bus and set up our table. When we were seated more than half tables on the patio were empty and ready for diners. Nor sure what wait was for. But we waited again...for over 20 minutes before a waitress who saw menus still sitting in front of us approached and asked if anyone had been to our table to help us. We said no and she said that was terrible (agree!) and she'd find out who had our table. At least she took our drink and appetizer order. But another 20 minutes before drinks and appetizers arrive. Then the waitress said it looks like she would be our server and finally entree orders in after an hour since being seated. Drinks were ok but certainly hope not the best Margaritas in town as advertised. I've made better at home. Guac appetizer was good. Elote was okay but not much flavor. My rib eye tacos were good. Wife's scallops and pork belly entree was bi-polar. Scallops were good however pork belly was tough but flavor okay. Tabled cleared by buss staff, and waited again. Finally flagged down waitress to get check and turned down enthusiastic offer to bring dessert menu which we could only assume would amount to another wait. We love leisurely dining but not being ignored.
   

   Saltrock Southwest KitchenResponded 3 days ago

   Thank you for taking the time to share your experience with us. We’re truly sorry that your visit didn’t live up to expectations. It’s disappointing to hear about the long waits and lack of attentive service—you deserved better, and we sincerely regret that we fell short. We appreciate your honest feedback on both the food and drinks. We clearly have areas to improve, and we take your comments seriously. This is not the experience we want for our guests, and we will be addressing these concerns with our team to ensure better consistency in both service and quality. We would love the chance to make things right and provide the experience you had hoped for. If you're willing, please reach out to us directly—we’d love to personally connect and welcome you back for a much-improved visit.
   

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8. B

   Bill VIP

   Cleveland13 reviews

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 4

   We ate at Salt Rock five years ago and were really looking forward to going back. Our server and the whole staff were excellent but the food was not what we were anticipating or as good as when we went the last time.
   

   Saltrock Southwest KitchenResponded 3 days ago

   Thank you for returning to Salt Rock and for sharing your feedback. We’re so glad to hear that our team provided excellent service, but we’re truly sorry that the food didn’t live up to the expectations set by your previous visit. Consistency is important to us, and we regret that we fell short this time. We appreciate your honesty and would love the opportunity to make it right. If you have any specific feedback about what wasn’t as expected, we’d love to hear it so we can continue to improve. We hope you’ll give us another chance to provide the experience you remember and deserve.
   

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9. B

   Barbara

   Orlando3 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The view is spectacular... the food and service the same. Highly recommend this restaurant!
   

   Saltrock Southwest KitchenResponded 6 days ago

   Thank you for the 5 star review. We are so pleased to hear that you had a fantastic time. We hope to see you again soon!
   

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10. R

    Robin VIP

    Charleston31 reviews

    4.0

    Dined 7 days ago

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4

    We had a nice dinner at SaltRock. Our server Lauren was attentive and friendly. Drinks were very good. I give it a 4 star because my salmon was overcooked and the atmosphere was just ok. They did comp us on the salmon though.
    

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