Ruscello - Nordstrom Ridgedale

Review summary

1. R

   Reagan

   Chicago

   7 reviews

   5.0

   7 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Table by the window added a great touch to an amazing meal that was topped by the service! Always a favorite.
   

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2. C

   Connie

   Minneapolis

   37 reviews

   5.0

   37 reviews

   Dined on 15 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The perfect spot for a great lunch with friends. I recommend the gnocchi.
   

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3. B

   Barbara

   Minneapolis

   44 reviews

   vip
   5.0

   44 reviews

   Dined on 29 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thank you for a very positive experience. We chose the turkey and avocado sandwich, which was delicious! Special thanks to our server Dede who was extremely pleasant, efficient, and made us feel very comfortable.
   

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4. D

   Denise

   Minneapolis

   12 reviews

   vip
   1.0

   12 reviews

   Dined on 13 October 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   It seemed like the restaurant was understaffed and the servers/host/bartender were all quite stressed. It was a very disappointing lunch, we waited over 20 minutes to receive our coffee we ordered. We almost left because the service was so poor. The bartender was frazzled and came over to use complaining how busy they were (instead of "we appreciate your patience in waiting" or comp us coffee or something. One of the items we ordered never came. Then, after we paid they charged the wrong ticket (a higher amount) then our original receipt, so they had to redo our credit charge. We may not be returning after this dreadful experience.
   

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5. P

   Peter

   Minneapolis

   16 reviews

   vip
   5.0

   16 reviews

   Dined on 20 September 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Ruscello continues to improve and excel. While service could have been a bit speedier, attentive, this was more than made up with the food, and then attentiveness in making sure our meals were perfect. Even changing a part of the menu, providing a gluten-free option on the fly.
   

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6. P

   Peter

   Minneapolis

   16 reviews

   vip
   5.0

   16 reviews

   Dined on 6 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   It seems odd to us, but Ruccello at Nordstrom (Department Store) has been our go-to restaurant for number of years. It’s close, great food, reasonable prices, great service. Unfortunately, the pandemic took a major hit on the place, to the degree hours were cut back to daytime hours only. Food quality, and service went way down. But Jason, new general manager, arrived in-town at the beginning of the summer with high aspirations, calling the place a turnaround. Well yes, and while not quite to the level it was, the food quality is now better than before before, and service is coming up. Ruccello has now become our go-to again. Excellent food, now very creative food ideas, and once again, acting as great hosts.
   

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7. M

   Mary Jo

   Minneapolis

   2 reviews

   4.0

   2 reviews

   Dined on 3 September 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   I like this restaurant and really would like to eat here more often...but I forget it's there! Tucked into a quiet part of the store, Ruscello's food experience is consistently above par. Service has always been very good, too.
   

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8. V

   Vicki

   Minneapolis

   2 reviews

   3.0

   2 reviews

   Dined on 30 August 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   Sadly, worst food I’ve ever had there. 9/10 times I get the salmon Niçoise salad. The salmon was a little over cooked, the greens was mostly escarole, there were hardly any beans and the eggs and potatoes seem like they were cooked a couple of days prior. Also salad was over dressed which is never usually an issue. I think Ruscello got hit during Covid and is struggling to come back to the same pre-pandemic level.
   

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9. c

   cindy

   Minneapolis

   6 reviews

   vip
   5.0

   6 reviews

   Dined on 23 July 2024

   1. Overall 5
   2. Food 3
   3. Service 4
   4. Ambience 4

   Coming to Ruscello guarantees a quiet serene place for conversation. I am so happy you exist.
   

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10. OT

    OpenTable Diner

    Minneapolis

    1 review

    2.0

    1 review

    Dined on 19 June 2024

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 5

    Got one part of order, after asking about second part two times, still did not arrive after 20 to 30 minutes. Ended up finishing the first part, and canceled the rest of the order.
    

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