Rocco's Tacos and Tequila Bar -Delray Beach

Review summary

1. L

   Lirraine

   VIP

   New York City

   14 reviews

   5.0

   14 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   The servers were attentive and courteous. The only draw back was the noise level. We usually eat out doors but the temperature was not that good. We will return next week !
   

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2. K

   Karen

   VIP

   West Palm Beach

   129 reviews

   5.0

   129 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Always a fun night out with friends! Service was wonderful and the food and drinks were great!
   

   Rocco's Tacos and Tequila Bar -Delray BeachResponded 2 days ago

   Thank you for your kind words! We're so glad to hear you had a fun night out with friends and enjoyed the wonderful service, great food, and drinks. We can't wait to have you back for more good times!
   

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3. C

   Chris

   Fort Lauderdale

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 3

   Great service as always, food was good. Will return again.
   

   Rocco's Tacos and Tequila Bar -Delray BeachResponded 2 days ago

   Thank you for your feedback! We're so glad you enjoyed the great service and good food. We look forward to welcoming you back again soon!
   

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4. M

   Marc

   West Palm Beach

   8 reviews

   5.0

   8 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   A little loud tough to talk while waiting for your food
   

   Rocco's Tacos and Tequila Bar -Delray BeachResponded 2 days ago

   Thank you for your feedback! We're sorry to hear the noise level made it difficult to talk while waiting for your food. We’ll take your comments into consideration as we work to improve the dining experience. We hope to welcome you back again soon!
   

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5. B

   Barbara

   VIP

   New York City

   36 reviews

   2.0

   36 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Waaay too loud. It was hard to have any kind of conversation. Chips and guacamole were good. Pitcher of Andria was mostly fruit juice wit hardly any wine. Quesadillas were pretty tasteless, fish tacos were only ok, everything else was mediocre at best. Used to be much better. Disappointing.
   

   Rocco's Tacos and Tequila Bar -Delray BeachResponded 2 days ago

   Thank you for your honest feedback. We're sorry to hear your experience didn’t meet expectations, especially regarding the noise level and the quality of the food and drinks. We’re glad you enjoyed the chips and guacamole, but it’s disappointing to learn that other menu items and the pitcher of sangria fell short. Your comments will be shared with our team as we work to improve. We truly appreciate your input and hope you’ll consider giving us another chance in the future to provide a better experience.
   

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6. J

   James

   VIP

   Toronto

   4 reviews

   3.0

   4 reviews

   Dined on 28 December 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   For some reason, I was expecting more during a brunch outing. As it turned out, the server didn't seem to know the menu very well. Didn't explain that unlimited drinks need to be specified up front - they charged $10 each for my partner's two bloody Mary's, but unlimited was $17. Otherwise, he was mostly absent, foid and drinks were sliw, and we had to find a manager to pay. A little bit on the dirty side, too.
   

   Rocco's Tacos and Tequila Bar -Delray BeachResponded 6 days ago

   Thank you for sharing your feedback. We’re sorry to hear that your brunch experience didn’t meet expectations. Your comments are important to us, and we’ll address these issues with our team to ensure a better experience moving forward. We hope you’ll consider giving us another chance to provide the quality and service you deserve. Thank you for bringing this to our attention.
   

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7. A

   Andrew

   New York City

   6 reviews

   5.0

   6 reviews

   Dined on 27 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Table was ready; great service; noisy but fun atmosphere
   

   Rocco's Tacos and Tequila Bar -Delray BeachResponded 6 days ago

   Thank you for your feedback! We're thrilled to hear your table was ready, you received great service, and enjoyed the lively atmosphere. We look forward to welcoming you back for another fun experience soon!
   

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8. n

   nicole

   Baltimore

   4 reviews

   3.0

   4 reviews

   Dined on 23 December 2024

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 5

   Very busy place- understaffed. Service extremely slow. Servers polite. Food took 1 1/2 hours to arrive but was good.
   

   Rocco's Tacos and Tequila Bar -Delray BeachResponded 6 days ago

   Thank you for sharing your feedback. We’re glad to hear you enjoyed the food and appreciated the politeness of our servers, but we sincerely apologize for the long wait times and the impact it had on your experience. We’re addressing staffing challenges to ensure smoother service, especially during busy times. We appreciate your patience and hope you’ll give us another chance to provide a better experience in the future
   

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9. D

   Dan & Charlotte

   VIP

   Jacksonville

   2 reviews

   2.0

   2 reviews

   Dined on 21 December 2024

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 2

   It took about 10 minutes to be greeted. We got our table side guacamole made 10 minutes before we got our chips or drinks(water and margarita). I never received the salsa or glass of wine I ordered. The waitress didn’t even come over to take our order until we were completely finished with the guacamole. The food came out in a reasonable time and it was good. We were waiting on the waitress for everything the entire meal. She never refilled our water. Five guacamole makers were standing beside us talking for a good portion of the meal. It took a very long time for her to come over to ask for our check and for her to cash us out. I had to tell her I never received the salsa or wine. It took about 15 minutes for her to give us boxes for the remainder of our meals. Hands down the worst service I have ever received!
   

   Rocco's Tacos and Tequila Bar -Delray BeachResponded on 23 December 2024

   Thank you for sharing your detailed feedback. It’s disappointing to hear about the delays in greeting, missed items like your salsa and wine, and the lack of attentiveness throughout your meal. This is far from the level of service we strive to provide. Your comments about the timing issues and lack of engagement from the staff will be shared with our team to address these concerns immediately. We want to ensure that future visits are seamless and enjoyable for all our guests. I appreciate your patience and am glad to hear the food met your expectations, but I hope you’ll consider giving us another opportunity to deliver the quality service and experience you deserve. Please don’t hesitate to reach out directly if you’d like to discuss this further.
   

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10. A

    Anastasia

    New York City

    12 reviews

    5.0

    12 reviews

    Dined on 19 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great service and tasty food! Really enjoyed the shrimp and pork belly tacos. Guac was outstanding!
    

    Rocco's Tacos and Tequila Bar -Delray BeachResponded on 23 December 2024

    Thank you for your kind words! We’re so glad to hear you enjoyed the shrimp and pork belly tacos, as well as the outstanding guac. It’s also wonderful to know the service made your visit even better. We look forward to welcoming you back for more delicious food and great experiences soon!
    

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