Bellissimo Ristorante at Casino Del Sol

Review summary

1. I

   Isela

   Tucson

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Our service was slow (probably short staff), we had to ask for water 3 times until finally I got up myself and the bartender helped me
   

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2. B

   Barbara

   Tucson

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Had a 5pm reservation. Only 3 other tables occupied. Waiter took our drink orders, left then came back and asked for our orders. We had planned on having our drinks, enjoying our friends company then ordering our entrees. Waiter came back with drinks and asked for our choice of entrees again. We felt rushed but gave him our orders. Our entrees came out just after the drinks. I ordered the Chicken Piccatta. What arrived was a dry little cutlet, perched on grey mashed potatoes and swimming in 1 inch of what looked like soup...the pan juices had not been reduced to a sauce...just a watery mess that floated the vegetables. The others at table had cold food or unattractive plates. We usually eat at PY Steakhouse and have always had a very nice, unrushed dinner. We had reserved sat Bellimisamo becuse PY was full. None of us will go back.
   

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3. S

   Steve

   Phoenix

   3 reviews

   3.0

   3 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 3

   Tried to charge our bill to our room. Server didn’t know how to do this. It was immediately charged to our credit card that was on file at the hotel. We had resort credit but they didn’t seem to want to take that as an option. Food and value good but not what we expected.
   

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4. N

   Nancy

   Phoenix

   2 reviews

   3.0

   2 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   When we received our bill/check we decided to pay the $10.00 tip in cash. The receipt reference 15400210 did not include a tip however our server must of added the tip after we departed the restaurant. We noticed the discrepancy while checking out the next morning. When we questioned the charges the hotel staff said we had to take it up with restaurant ? Maybe this is a new business model that the restaurant has enacted. Shame on you Bellissimo
   

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5. D

   David

   Phoenix

   1 review

   1.0

   1 review

   Dined on 12 October 2024

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 3

   We had the worst meal at this restaurant. My husband had 2 separate entrees; both were horrible. First ordering the Cioppino, the sauce tasted like raw tomatoes and the fish and shrimp were over cooked and rubbery. Ordering a second entre of chicken fettuccini alfredo, the pasta was undercooked, and the sauce was so watery it had absolutely no flavor. Our waitress, Mia, was very sweet and extremely apologetic. Unfortunately, our next encounter was with Oscar? Manager? do not know who he was as he never introduced himself. Not only was he condescending to my husband but came very close to calling my husband a liar. Although, my crispy chicken Picatta had some flavor except the potatoes were lumpy and like glue. The butter sauce had to be drained into another plate because it was swimming in it so the crispy under part of the chicken patty was no longer crispy. In all fairness, the calamari were edible and had flavor. If Oscar is truly a manager, he needs to go back to training for dealing with customers. Horrible experience. Thank goodness we decided to go somewhere else for our actual anniversary dinner the next evening.
   

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6. B

   Bruce

   VIP

   Tucson

   29 reviews

   5.0

   29 reviews

   Dined on 12 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food was excellent and plentiful. Kayla did a great job!
   

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7. S

   Shirley

   Phoenix

   20 reviews

   4.0

   20 reviews

   Dined on 11 October 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   The food was really good and we could not believe how reasonably priced the dinner was for four people. We really loved the focaccia bread "to share". It was fluffy and delicious. The main dishes were enjoyed by all. It wasn't that noisy in the restaurant. We were able to have a regular conversation without having to yell above the noise.
   

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8. M

   Michelle

   VIP

   Phoenix

   71 reviews

   5.0

   71 reviews

   Dined on 21 September 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Bellisimo is always delicious. We look forward to coming here any time we can.
   

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9. J

   Jacquelynn

   Tucson

   7 reviews

   5.0

   7 reviews

   Dined on 21 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service, amazing food, and wonderful atmosphere.
   

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10. J

    John

    Phoenix

    9 reviews

    5.0

    9 reviews

    Dined on 14 September 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Great Food, Excellent Service, Very Reasonable Prices
    

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