- Support
- Take reservations
- Market your restaurant
- Run smoother shifts
- Sell events & experiences
- Take reservations
- Market your restaurant
- Run smoother shifts
- Sell events & experiences
December 2024
New ways to keep your restaurant running smoothly
Better manage your Experiences with new booking cutoffs, scheduling, and inventory management tools. Plus, access OpenTable’s Global Guestbook and a drag-and-drop editor for customised email marketing campaigns
Key features:
Set booking cutoffs for Experiences- Create Experiences in advance and schedule a launch date
- Release Experiences inventory for standard dining
- Create Experience-specific booking policies
- New POS integration with Tabit
- Access to OpenTable’s Global Guestbook
- Send more compelling, customised email marketing campaigns
October 2024
New ways to attract guests and grow revenue
Sell tickets to Experiences that aren’t tied to tables, customise them to your restaurant brand, and modify bookings with ease—this month brings tools to help you attract guests and increase revenue.
Key features:
- Ticketed Experiences
- Streamlined booking modifications
September 2024
Convert more diners with new tools and integrations
Upload your menu in minutes, never miss a booking again, and deliver even more personalised hospitality when you integrate OpenTable.
Key features:
- AI voice integrations with PolyAI
- Easy menu upload and management
- Create guest lists based on spend and visit history (Pro only)
August 2024
Digital marketing campaigns enhancements to drive revenue
See more precise ROI from digital marketing campaigns, and tap into enhanced Access Rules.
July 2024
Simplify group management with new features
Create custom roles and permissions for your restaurants, manage reviews from one central hub, and recognise loyal guests.
June 2024
Get more leads with new Private Dining features
Grow your private dining business and save time with a streamlined home for managing your listings and a new way to capture leads.*
Key features:
Interested in promoting your private dining space? Learn more
*$99/ month add-on
May 2024
More control and customisation at your fingertips
Never miss a revenue opportunity with new ways to fill seats and fine-tune your offerings across Experiences, Communications and standard reservations.
- Variable pricing for Experiences
- Tailored turn times for Experiences
- Customise SMS messages and when diners receive them*
- Bulk hide guest database tool**
- Customisable user permissions
- Charge modal for front of house
*Included with Pro (exclusions apply); $19/month for Core
**Available on Pro plan
April 2024
Reach guests faster and help reduce no-shows
Engage guests, fill seats, and help reduce no-shows with group-level email campaigns and more.
Key features:
*Both available exclusively to Pro customers
March 2024
More ways to integrate your tools and save time
OpenTable’s latest features help you run smoother shifts and take strain off your staff.
Key features:
*Available exclusively to Core and Pro customers
February 2024
Enhancements to help drive success
Unlock deeper guest insights with new automated tags that track what guests order and display conveniently in the guest profile.
Key features:
*Available exclusively to Pro customers with select POS integrations
January 2024
New features to fuel efficiency
Provide better service to guests without adding extra tasks to your to-do list with Assisted Review Responses, expanded table statuses, and more.
Key features:
*Available exclusively on Pro
2023 year in review
December 2023
New ways for your restaurant to shine
From more customisation for your restaurant’s reservation widget to boosting your restaurant’s visibility to diners, OpenTable restaurants gained valuable tools to help them stand out during the festive rush and beyond.
October 2023
More control over how you fill your restaurant
Maximise seatings automatically (and set controls when you want!) with Smart Assign, fill last-minute openings, and communicate more efficiently with guests.
Key features:
August 2023
Powerful tools to personalise the guest experience
Strengthen guest relationships and elevate your hospitality with robust guest data and real-time insights.
Key features:
June 2023
New ways to connect with guests before, during and after their visits
Fill more seats, increase loyalty, and drive more revenue with more ways to communicate with guests, including email campaigns and review management.
Key features:
April 2023
Enhancements to improve ease of use
Easily set a monthly budget for Bonus Points campaigns and more with OpenTable’s reliable, all-in-one platform.
January 2023
A 12-course feast of new features
Recognise regulars at a glance, never miss an opportunity to personalise service, and maximise shifts for smoother operations.
Key features:
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