Looking for the newest ways to uplevel hospitality? Check out our latest Feature Drop.

A 12-course feast of new features

OpenTable Feature Drop: January 2023

First up: 3 new features help ensure your most valuable guests always feel the love

ACCESS RULES

Give guests the VIP treatment

Strengthen connections with your most valued guests by giving them exclusive access to tables when they want them most, be it weekends, holidays, or special events.

REAL-TIME GUEST SPEND ALERTS

Spot big spenders in the wild

Get an alert when a table hits a spending threshold so you can reward them on the spot, lavish them with table touches, and win fans for life.

AUTOMATED GUEST TAGS

Recognise regulars at a glance

Create rules to automatically tag your most frequent guests and biggest spenders to grab every opportunity to provide personalised hospitality.

First up: 3 new features help ensure your most valuable guests always feel the love

ACCESS RULES

Give guests the VIP treatment

Strengthen connections with your most valued guests by giving them exclusive access to tables when they want them most, be it weekends, holidays, or special events.

REAL-TIME GUEST SPEND ALERTS

Spot big spenders in the wild

Get an alert when a table hits a spending threshold so you can reward them on the spot, lavish them with table touches, and win fans for life.

AUTOMATED GUEST TAGS

Recognise regulars at a glance

Create rules to automatically tag your most frequent guests and biggest spenders to grab every opportunity to provide personalised hospitality.

Next up: maximise shifts with 3 new features for even smoother operations

FLOOR PLAN ON THE IPHONE

Ultimate restaurant management app

Keep on top of the dining room, team, and guests on the go. View the floor plan, seat a VIP, and more from your iPhone wherever you are. Download the app

TURN TIMES BY TIME PERIOD

Get more precise with turn times

Adjust turn-times within a single shift to maximise seatings, eliminate lulls, and drive more revenue.

BOOKING DEPOSITS

Get guests, not ghosts

Encourage guests to honor their reservations and cut down on no-shows with a customisable deposit policy that works for you and them.

Next up: maximise shifts with 3 new features for even smoother operations

FLOOR PLAN ON THE IPHONE

Ultimate restaurant management app

Keep on top of the dining room, team, and guests on the go. View the floor plan, seat a VIP, and more from your iPhone wherever you are. Download the app

TURN TIMES BY TIME PERIOD

Get more precise with turn times

Adjust turn-times within a single shift to maximise seatings, eliminate lulls, and drive more revenue.

BOOKING DEPOSITS

Get guests, not ghosts

Encourage guests to honor their reservations and cut down on no-shows with a customisable deposit policy that works for you and them.

The kitchen is still open—6 more features to feast on

Affiliated-restaurants in your booking widget

Your reservations widget now surfaces availability to guests at your affiliated restaurants nearby.

Group guest profile merge

Restaurant groups, get more accurate info at your fingertips when you merge duplicate profiles into one complete guest view.

Remove guest profiles

Make the guest database more useful by removing irrelevant and out-of-date guest profiles.

New availability types

Specify how tables should be used and who gets access to them when.

Consistent guest intel

View relationship management notes now in both FOH Guestbook Web and FOH Booking Flow Web so you have a consistent view of your guest.

More POS integrations

Connect spend, guest info, and reservations at no additional cost with new integrations with Agilysys InfoGenesis and Square.

The kitchen is still open—6 more features to feast on

Affiliated-restaurants in your booking widget

Your reservations widget now surfaces availability to guests at your affiliated restaurants nearby.

Group guest profile merge

Restaurant groups, get more accurate info at your fingertips when you merge duplicate profiles into one complete guest view.

Remove guest profiles

Make the guest database more useful by removing irrelevant and out-of-date guest profiles.

New availability types

Specify how tables should be used and who gets access to them when.

Consistent guest intel

View relationship management notes now in both FOH Guestbook Web and FOH Booking Flow Web so you have a consistent view of your guest.

More POS integrations

Connect spend, guest info, and reservations at no additional cost with new integrations with Agilysys InfoGenesis and Square.

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