OpenTable Feature Drop: October 2023

Dig into the latest and greatest updates

This month’s drop is filled with features that give you more control over how you fill your seats.

SMART ASSIGN

Introducing Smart Assign

You may already know that OpenTable rearranges your reservations when things change, like when party sizes get bigger or guests cancel. With the new Smart Assign, you can fine tune these arrangements, letting the system automatically fill seats while giving you more control over which tables are assigned to regulars or VIPs.

NOTIFY ME

More ways to fill last minute openings

Guests who set a Notify Me now show up in your Reservation waitlist, giving you more ways to cover last minute cancellations or no-shows with guests who really want to dine with you.

GUEST TAGS

Access Rules, meet Guest Tags

Now you can create Access Rules associated with guest tags, allowing you to prioritise tables for specific guests and offer them exclusive, direct access.

Images are for illustrative purposes only. Interface may vary.

Communications made more efficient

More activity in your stream

See every reservation update, SMS, confirmation and reminder (now including read receipts!) within your direct messages so you have the full context when reaching out to guests.

Quick SMS reminders

Easily remind guests to send their payment info with just one click.

Images are for illustrative purposes only. Interface may vary.

Experiences made easier

Work with what you’ve got

Save time creating a new experience by duplicating and editing a previous one.

Prioritise your offerings

Customise the order in which Experiences show up on your profile.

Greater fee transparency

Go beyond “service charge”— customise what you name fees so guests know exactly what they’re paying for.

Images are for illustrative purposes only. Interface may vary.

And more…

Affiliated-restaurants in your booking widget

Now you can choose the order in which your affiliated restaurants show up for your guests.

Faster, easier menu upload

New Storekit integration makes keeping menus up to date even easier.

Deeper ROI insights

Insights on total sales, spend and ROI on marketing campaigns help you drill into your return on every dollar spent

Ready to see our platform in action?

Fill out the form and a member of our team will reach out to you shortly

Already a customer?

Sign into OpenTable to start using these new features

Tell us about your restaurant business

First Name *

Surname *

Email Address *

Your Phone Number *

Restaurant Name *

Job Title *

Restaurant Country *

Number of Restaurant Locations *

Why are you contacting us? *

By clicking Contact Us you agree to our Privacy Policy.
You also agree to receive marketing communications from OpenTable about news, events, promotions and monthly newsletters. You can unsubscribe from OpenTable emails at any time.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OpenTable Feature Drop: October 2023

Dig into the latest and greatest updates

This month’s drop is filled with features that give you more control over how you fill your seats.

SMART ASSIGN

Introducing Smart Assign

You may already know that OpenTable rearranges your reservations when things change, like when party sizes get bigger or guests cancel. With the new Smart Assign, you can fine tune these arrangements, letting the system automatically fill seats while giving you more control over which tables are assigned to regulars or VIPs.

NOTIFY ME

More ways to fill last minute openings

Guests who set a Notify Me now show up in your Reservation waitlist, giving you more ways to cover last minute cancellations or no-shows with guests who really want to dine with you.

GUEST TAGS

Access Rules, meet Guest Tags

Now you can create Access Rules associated with guest tags, allowing you to prioritise tables for specific guests and offer them exclusive, direct access.

Images are for illustrative purposes only. Interface may vary.

Communications made more efficient

More activity in your stream

See every reservation update, SMS, confirmation and reminder (now including read receipts!) within your direct messages so you have the full context when reaching out to guests.

Quick SMS reminders

Easily remind guests to send their payment info with just one click.

Images are for illustrative purposes only. Interface may vary.

Experiences made easier

Work with what you’ve got

Save time creating a new experience by duplicating and editing a previous one.

Prioritise your offerings

Customise the order in which Experiences show up on your profile.

Greater fee transparency

Go beyond “service charge”— customise what you name fees so guests know exactly what they’re paying for.

Images are for illustrative purposes only. Interface may vary.

And more…

Affiliated restaurants in your booking widget

Now you can choose the order in which your affiliated restaurants show up for your guests.

Faster, easier menu upload

New Storekit integration makes keeping menus up to date even easier.

Deeper ROI insights

Insights on total sales, spend and ROI on marketing campaigns help you drill into your return on every dollar spent

Ready to see our platform in action?

Fill out the form below and a member of our team will reach out to you shortly

Already a customer?

Sign into OpenTable to start using these new features

Tell us about your restaurant business

First Name *

Surname *

Email Address *

Your Phone Number *

Restaurant Name *

Job Title *

Restaurant Country *

Number of Restaurant Locations *

Why are you contacting us? *

By clicking Contact Us you agree to our Privacy Policy.
You also agree to receive marketing communications from OpenTable about news, events, promotions and monthly newsletters. You can unsubscribe from OpenTable emails at any time.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Catch up on all the Feature Drops