Redstone American Grill - Oakbrook Terrace

Review summary

1. E

   Edith

   Chicago

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   This is not the Redstone that my friends and I once encountered and enjoyed. Although the food was good, the customer service was unsatisfactory and undesirable. The once friendly server turned dismissive and angry when we complained about our order. Sadly, we won’t be returning.
   

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2. J

   Jeanne

   Chicago

   1 review

   3.0

   1 review

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Menu was disappointing. Ended up with hamburgers which were very good though a salad was what we came in for. We’re seated in booth but we were very cold. They relocated us but we still had to wear our coats.
   

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3. R

   Ryan

   Chicago

   6 reviews

   4.0

   6 reviews

   Dined on 8 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had a very good experience at Redstone. Our waiter was very attentive and he even moved us to booth when we asked for a little more privacy while dining. Everything was prepared well, food was tasty (loved the truffle fries) space was clean and nicely decorated for the holidays. Overall we had a good time and we will visit again.
   

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4. s

   suzie

   VIP

   Naples

   50 reviews

   3.0

   50 reviews

   Dined on 4 December 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   Corn bread appetizer is the best! Seemed like it took awhile to get our dinners (flat breads and salads) when the restaurant was not busy. Flatbread had good ingredients but dry. Chopped salad was delicious.
   

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5. Y

   Yolanda

   Chicago

   3 reviews

   4.0

   3 reviews

   Dined on 1 December 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   We went on Sunday 12/1/24 for a birthday celebration at 1:00 pm. They were still on brunch time which was okay as to which I really wanted the meatloaf, but the ribs were even better. Our waitress wasn't very attentive being that we had to ask for water when our glasses were empty, and my friend order a beverage which she didn't bring to her until she had to remind her that she ordered a drink. All in all, the food was phenomenal. This is just my opinion, please go for yourself, because your experience will be totally different from mine, I hope then you can voice your opinion.
   

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6. D

   Denise

   Chicago

   1 review

   3.0

   1 review

   Dined on 30 November 2024

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 5

   We were seated in the bar area even though we had a reservation. We had about 5 different servers and it was just odd and slower than normal. Otherwise, the food was great!
   

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7. D

   Desiree

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined on 30 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was fresh and delicious. Restaurant was immaculate and service was excellent.
   

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8. C

   Clint

   Chicago

   1 review

   5.0

   1 review

   Dined on 28 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Me and my partner went to Redstone for their Thanksgiving dinner BUFFET last week. 5pm reservation and we were seated immediately. The night started with our waiter Josh who from the minute he introduced himself was attentive, friendly, funny and good at his job. LARGE selection of sides, vegetables, customary Thanksgiving sides but I loved the dressing and the gravy. Great ambiance, festive music and nice presentation of the food not in the open but each is a large silver tray that had to be opened to get to the food. Turvey and beef at the carving station. Cornbread, biscuits and numerous different desserts. No kidding quite a spread and Josh gave us the best service possible. A wonderful dining experience and we are still talking about it days later. Thank you Redstone.
   

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9. M

   Mary Alice

   Chicago

   56 reviews

   2.0

   56 reviews

   Dined on 28 November 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 1

   We were so disappointed with our Thanksgiving meal experience at Redstone this year. Compared to our previous dinner 2 years ago, our dinner was not enjoyable and the food was mediocre ( the carving station for turkey was the best part of the meal). To begin with, I wish I would have requested the back room where we sat 2 years ago - it looked cozy and the tables were much better suited to our party of 9. My sisters and me could hardly get out of our seats; the cocktails were awful and we all left ours . Our server, Steve, was nice and did his best with our family; but it didn't make up for the ambiance ( music was too loud and the choice of music played didn't help). We won't be returning!
   

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10. B

    Bill

    Chicago

    14 reviews

    5.0

    14 reviews

    Dined on 28 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We went for their Thanksgiving buffet which was a very good value, a huge range of selections all delicious, and very responsive service. The atmosphere is calming and the low noise made it easy to have conversations in a big group. An outstanding holiday experience.
    

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