RA Sushi Bar Restaurant - Mesa, AZ

Review summary

1. H

   Henry

   VIP

   Phoenix

   20 reviews

   4.0

   20 reviews

   Dined today

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Always love coming here this time I sit at the bar had the Ramen noodle soup some sushi, the cucumber margarita. 
   

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2. K

   Kassidy

   Phoenix

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 5

   We were sitting right next to the back door , it was left open and it was chilly. also the waitress said the cooks were behind and it was busy but it didn’t seem that way. The food was not very good . I got the habachi plate and I’ve had way better for sure . The rolls were ok and the edamame was good too. also the margarita I had was excellent that was the best. My friends weren’t impressed with the food either
   

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3. S

   Sheri

   Phoenix

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Pretty disappointed tonight. Came here for a date night. Service was very uncomfortable, felt like our server didn't want to be there. Manager came to apologize cause my food was input wrong and never came out, got a free appy coupon and food compt at least. But then getting ready to leave waited forever to pay, then once I paid server was gone again so left the card reader on the table and left. Food was good at least that I did eat but for $18 the rainbow roll was quite small but was still good. Over all we could never find our waiteress and felt bad asking all the other servers to find her once we ordered, the hostess was really nice but had so much perfume on (we don't do well with strong fragrances) we were grossed out. And the Mochi desserts are exactly what you get on the freezer area at the grocery store. Was bummed out, thought I was gonna get some fresh mochi since I was at such a pricey place. Hopefully if we go back we have a much better experience.
   

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4. S

   Shaun

   Phoenix

   2 reviews

   1.0

   2 reviews

   Dined on 26 December 2024

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 3

   Worst dinner we have had. Service was slow and didn’t end up getting food as kitchen was backed up
   

   RA Sushi Bar Restaurant - Mesa, AZResponded on 27 December 2024

   Dear guest, thank you for sharing your experience. We regret that we didn’t meet your expectations on this occasion. Your feedback helps us improve, and we’d be grateful for the opportunity to make things right. Please contact us through our “Contact Us” page on our website.
   

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5. R

   Randy

   Minneapolis

   10 reviews

   4.0

   10 reviews

   Dined on 25 December 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Christmas Eve and they were under staffed. Food was delicious even though we had to wait for each dish separately. Staff was great and apologetic. I know everything is expensive these days but seems as if the prices here are high and the portion sizes are small.
   

   RA Sushi Bar Restaurant - Mesa, AZResponded on 26 December 2024

   Hi Randy, Thanks for choosing RA Sushi Bar Restaurant - Mesa, AZ during your Christmas Eve dinner. We're glad you enjoyed our food and found our staff to be great. We apologize for the wait times and understand it can be busy during peak hours. We appreciate your feedback on our prices and portion sizes, and we'll continue to strive for excellence. Best, The Management Team
   

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6. J

   Janel

   Phoenix

   2 reviews

   5.0

   2 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Ate here many times but this was the best it’s ever been. Probably due to a newer manager. Food quality was great. Quick, efficient service and the sweet manager took our picture and printed for us. A really nice touch!
   

   RA Sushi Bar Restaurant - Mesa, AZResponded on 17 December 2024

   Hello Janel! Thank you so much for your kind words and the perfect rating! We're thrilled to hear that you enjoyed your experience at RA Sushi Bar Restaurant - Mesa. It's wonderful to know that our new manager made your visits more enjoyable. We're also glad to hear that you appreciated our quick, efficient service and the surprise picture. We strive to make every visit special for our guests, and we're glad we could do that for you. We look forward to serving you again soon. Best, The Management Team
   

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7. A

   Adrienne

   Seattle

   1 review

   4.0

   1 review

   Dined on 6 December 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Service and ambiance was wonderful. Sushi was okay for the price point but definitely have had better. Pretty good happy hour prices!
   

   RA Sushi Bar Restaurant - Mesa, AZResponded on 9 December 2024

   Hello, Adrienne! Thank you for taking the time to share your experience at RA Sushi Bar Restaurant - Mesa. We're thrilled to hear that you enjoyed our service and ambiance. We also appreciate your feedback about our sushi. We strive to provide high-quality dishes at a reasonable price, and we're always looking to improve. We're glad you found our happy hour prices satisfactory, and we hope to see you again soon! Best Regards, The Management Team
   

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8. K

   Kevin

   Edmonton

   2 reviews

   5.0

   2 reviews

   Dined on 24 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We make it a point of dining at the RA Val Vista location as often as we can when we are in the valley. The food is fantastic and always consistent. Friendly and attentive service is on point and I have never visited without at least one person from the management team stopping to say hello and check on how the evening is going. (Kelsie's service was great last night) With so many restaurants increasing prices and shrinking portion size, I find that there is still great value at RA.
   

   RA Sushi Bar Restaurant - Mesa, AZResponded on 25 November 2024

   Thanks for visiting us, Kevin! We're thrilled to hear that RA Sushi Bar Restaurant - Mesa is your go-to spot when you're in the valley. It's fantastic to know that you enjoy our food and find our service friendly and attentive. We're committed to maintaining our high standards of quality, so we're glad to hear that you appreciate us keeping up with the changes in the dining experience. We look forward to serving you again soon. - The Management Team
   

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9. R

   Ron

   VIP

   Portland

   8 reviews

   2.0

   8 reviews

   Dined on 14 November 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Made a reservation for 12:45pm. Upon arrival the manager came up the host & said out loud to not seat anybody for at least 10 minutes. Well 15 minutes of sitting around, they finally seated me outside. Then it was another 15 minutes before anybody came up & took my order. I placed my order finally with the sweet server. The manager did come out to me to explain that he was having staffing problems & a brand new bartender, (because the current bartender did not show up). I told him I understand that running a restaurant can be tough. Then nobody came around for another 10 minutes, so I moved from the outside to bar, where I could at least order a beer. They finally served me in the bar. I have been a pretty loyal customer at RA. However, this was not a pleasant experience & I believe I will take my business somewhere else in the future.
   

   RA Sushi Bar Restaurant - Mesa, AZResponded on 18 November 2024

   Thanks for visiting us, Ron! We're sorry to hear about your recent experience at RA Sushi Bar Restaurant - Mesa. We understand how frustrating it can be to have a busy restaurant and we apologize for the delay you experienced. We're glad you found our food tasty and our service prompt. Your feedback is important to us and we will use it to improve our service and dining experience. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to have the opportunity to welcome you back in the future for a better experience.
   

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10. A

    Ashlyn

    Phoenix

    1 review

    5.0

    1 review

    Dined on 6 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    I love this place the food is great, the service is amazing and the vibe is relaxing.
    

    RA Sushi Bar Restaurant - Mesa, AZResponded on 11 October 2024

    Dear Ashlyn! Thank you so much for your kind words and the 5-star rating! We're thrilled to hear that you enjoyed your experience at RA Sushi Bar Restaurant - Mesa. It's wonderful to know that you found our food, service, and vibe to be great. We strive to provide an amazing dining experience for all our guests and your feedback validates our efforts. We look forward to serving you again soon. Best, The Management Team
    

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