Zuma Boston

Review summary

1. C

   Cristina

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Zuma in Boston is as usual a great restaurant but do not eat the big fruit platter when the good fruit is out of season so, don’t order it in this season !
   

   Is this helpful?

   Report
2. A

   Arianna

   Greater Boston

   1 review

   5.0

   1 review

   Dined on 13 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I went with my friend in they treat us as a princess!! Plus the food is delicious. I absolutely love and recommend this incredible place.
   

   Is this helpful?

   Report
3. P

   Porfirio

   Greater Boston

   3 reviews

   4.0

   3 reviews

   Dined on 11 November 2024

   1. Overall 4
   2. Food 5
   3. Service 1
   4. Ambience 5

   We enjoyed our food and ambience. But the restaurant failed us in service. We had an 8pm reservation. We were finally seated 30 minutes late after arriving on time. I find it ridiculous that a restaurant would have a reservation cancellation policy of charging $60 if you cancel only to turn around and arrive on time and have wait 30 minutes to seated.
   

   Is this helpful?

   Report
4. OT

   OpenTable Diner

   New York City

   2 reviews

   vip
   5.0

   2 reviews

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had an amazing experience at this place! The cocktails were top-notch—crafted beautifully and packed with unique flavors that made each sip a delight. The food was equally impressive; you could taste the care and creativity in every bite, with flavors that kept surprising me. From the atmosphere to the service, everything made the visit special. I’ll definitely be coming back to enjoy more of their delicious offerings. Highly recommend to anyone looking for a memorable dining experience!
   

   • 
   • 
   • 
   • 
   • 

   Is this helpful?

   Report
5. A

   Annie

   Greater Boston

   20 reviews

   3.0

   20 reviews

   Dined on 10 November 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   With my last experience about 6 months ago, I have high expectation to their omakase menu. We chose Premium last time and it was an amazing experience. So this time, we figured to try something different and decided on the Seasonal omakase menu. Not only the server didn’t fully present us with the information on each dish regarding the ingredients and how it was prepared, it feels funny that some of the dishes don’t even have 3 pieces of the same item for the three of us to try out. It’s not that hard to make three separate pieces of tempura! It feels like they were rushing in the beginning where they will serve two or three dishes at the same time. Then there was a 20 minutes break without anything. The server did explain that she will check with the manager for the status of our main course. Again, two or three dishes were served all together. Another disappointment is that they skimped on the fresh wasabi. On the sushi dish, the server comes by and grated a tiny bit of the fresh wasabi for the table. It’s surely not going to be enough for the three of us, but there are some “fake” wasabi (those made from powder) that comes with the dish. I’m not understanding for a high-end restaurant like this, why would they even consider serving those cheap wasabi ? You can say I’m picky, but my understanding of the omakase concept is for us to be able to taste each main ingredient and the way the chef prepares it. This mixing of the taste pellet gets us so confused and a truly disappointing birthday meal.
   

   • 
   • 
   • 
   • 
   • 
   • 
   • 

   Is this helpful?

   Report
6. JL

   JohnL

   Greater Boston

   3 reviews

   5.0

   3 reviews

   Dined on 6 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great atmosphere, great food, and great service
   

   Is this helpful?

   Report
7. OT

   OpenTable Diner

   New York City

   4 reviews

   vip
   3.0

   4 reviews

   Dined on 27 October 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   we were forced to wait outside for 10 minutes to be seated and wagyu was bad not even mid. Some other dishes were decent.
   

   • 

   Is this helpful?

   Report
8. P

   Patrick

   New York City

   10 reviews

   vip
   5.0

   10 reviews

   Dined on 21 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Expensive dinner, the sushi was good but the sauteed vegetables where salty with a thick asian sauce.
   

   Is this helpful?

   Report
9. S

   Sam

   Greater Boston

   13 reviews

   vip
   2.0

   13 reviews

   Dined on 4 October 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   I have to been to Zuma before and have had good experience with front desk staff, waiting staff and food. But this time it was flat overall. Service is a big part of dining experience and I thought it was monotonous and not engaging. Also, I don’t like when they change waiting staff for your table without providing me reason, I expect this as a courtesy from a place like Zuma. Food recommendations were not convincing and overall taste was well short of their own good standards from previous visits.
   

   Is this helpful?

   Report
10. OT

    OpenTable Diner

    Houston

    9 reviews

    5.0

    9 reviews

    Dined on 2 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We Texans were on a fabulous girls' getaway, eager to check out this restaurant. From the entrance to the cocktails to the sushi, everything was top-notch. Our favorite dish was definitely the one with Caviar off the Menu - it truly elevated our trip to a whole new level. The waiter was fantastic, full of knowledge. We'll be back for sure!
    

    • 
    • 
    • 
    • 
    • 
    • 

    Is this helpful?

    Report