ZINO

Review summary

1. A

   Amy

   San Francisco

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous light fresh food before going to the theater. Can’t wait to come again.
   

   Is this helpful?

   Report
2. R

   Robert

   New Mexico

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   The food was decent quality and very reasonably priced. What I enjoyed most about this restaurant was its cleanliness, simple menu and spacious dining. Plus, the ambience was quiet with low-volume Christmas music in the background. Zino's was truly the best restaurant choice in which to celebrate my UC Berkeley graduation directly after the ceremony ended. The staff had a lovely sense of humor and even wished me congratulations.
   

   Is this helpful?

   Report
3. J

   Jennifer

   San Francisco

   2 reviews

   4.0

   2 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Very convenient after Cal winter graduation but training a new bartender so some drinks did not arrive until we finished our meal. Nice atmosphere.
   

   ZINOResponded 1 day ago

   Dear Jennifer, Thank you for joining us at ZINO Restaurant. We're delighted that you enjoyed the ambiance and our convenient location. However, we apologize for the delay in your drink order and appreciate your patience as we continue making improvements. It was a pleasure hosting you, and we hope you'll consider returning for an even more exceptional dining experience in the future.
   

   Is this helpful?

   Report
4. V

   Vivianti

   San Francisco

   1 review

   5.0

   1 review

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The foods was delicious , And our servers are nice and helpfull . Quite restaurant . We had a lot of fun. Thank you . Good and nice restaurant
   

   • 

   ZINOResponded on 16 December 2024

   Dear Vivianti, It was a pleasure serving you at ZINO Restaurant. We're glad you had fun and enjoyed our delicious menu selection. Please come dine with us again soon.
   

   Is this helpful?

   Report
5. N

   Nicole

   Orange County

   2 reviews

   5.0

   2 reviews

   Dined on 10 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Quality menu items with good service, lunch option in convenient downtown location.
   

   ZINOResponded on 11 December 2024

   Dear Nicole, Thank you for your positive feedback! We're glad to hear you enjoyed our menu offerings and that our downtown location worked well for your lunch plans. We look forward to welcoming you back to ZINO Restaurant soon!
   

   Is this helpful?

   Report
6. B

   Barbara

   San Francisco

   41 reviews

   5.0

   41 reviews

   Dined on 8 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Delicious little gem salad , like a fresher Caesar. I love the crispy lemon slices! I enjoyed my veggie risotto and my husband liked his spaghetti and meatballs . I wish the chairs were less loungy/more upright and at the right height for the table.
   

   ZINOResponded on 9 December 2024

   Dear Barbara, Thank you for your kind review! We're so happy you enjoyed the little gem salad, veggie risotto, and spaghetti with meatballs. Rest assured, we also appreciate your feedback on the seating and will take your suggestion into consideration. It was a pleasure having you here, and we hope you'll consider returning for another great dining experience in the future.
   

   Is this helpful?

   Report
7. T

   Tony

   VIP

   San Francisco

   12 reviews

   4.0

   12 reviews

   Dined on 29 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Came for thanksgiving buffet. Food was mostly very good. Crabs were unseasoned. Turkey and Prime Rib were incredible. Stuffing was delicious. Desserts were solid the pecan pie was the star as it was salty and sweet—stood out for sure. Service was ok considering how busy it was. Would repeat!
   

   ZINOResponded on 2 December 2024

   Dear Tony, Thank you for taking a moment to review your experience. We are honored to learn you enjoyed our Thanksgiving Buffet. It was a pleasure having you as a guest at ZINO Restaurant, and we look forward to welcoming you back next year.
   

   1 person found this helpful

   Report
8. G

   Greg

   San Francisco

   3 reviews

   1.0

   3 reviews

   Dined on 29 November 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   For Chez Panisse prices ($120/person) on Thanksgiving we got a meal from the Safeway deli. Veggies cooked to mush. Desserts from the cheapest supermarket box, not made in house and not even the supermarket bakery level stuff. Waiter nowhere to be found. We finally got to order drinks after we’d finished eating. But automatic 20% gratuity added. Sterile banquet room. This place sucks.
   

   ZINOResponded on 2 December 2024

   Dear Greg, We’re deeply sorry to hear about your disappointing Thanksgiving experience. Your feedback is invaluable, and we regret falling short of providing the quality and service we are typically known for. The issues you mentioned, from the food quality to the service and ambiance, are unacceptable and not representative of the experience we strive to deliver. Your insights are vital to us as we continually improve and enhance our guest experience. We hope to change your perceptions someday.
   

   Is this helpful?

   Report
9. C

   Cele

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on 28 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dined there twice in three days- a great place to catch up with friends
   

   ZINOResponded on 2 December 2024

   Dear Cele, Thank you for dining with us twice in such a short time! We’re delighted to hear that our restaurant provided a great atmosphere for catching up with friends. It’s always wonderful to be part of special moments like these, and we look forward to welcoming you back to ZINO Restaurant soon for more great meals and memories.
   

   Is this helpful?

   Report
10. A

    Amy

    San Francisco

    8 reviews

    5.0

    8 reviews

    Dined on 20 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Outstanding service, delicious cuisine and comfortable setting. Every bite was a delight. There were flashing lights in the street due to an emergency vehicle and for half our meal we had to deal with this on our faces since we were seated at a window. No fault of the restaurant but it would have been nice to be offered a different table.
    

    ZINOResponded on 22 November 2024

    Dear Amy, Thank you for sharing your experience. We’re thrilled you enjoyed the service and cuisine. We’re sorry about any unexpected distractions, and we appreciate your understanding. Thank you for dining with us, and we’ll certainly take your feedback into account to improve the experience for future guests.
    

    Is this helpful?

    Report