YOTEL Roof Bar & Deck 12

Review summary

1. W

   Wendy

   Greater Boston

   9 reviews

   vip
   4.0

   9 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 5

   Nice vibe ! Great service ! Food not great and very expensive for the quality
   

   YOTEL Roof Bar & Deck 12Responded 3 days ago

   Hello Wendy! I am thrilled to hear that your experience while at Deck 12 had been stellar in regard to our team. If you would be so kind as to reach out to me privately, I would love to hear more about your experience with the food in order to properly address this with our culinary team, as great food is an extremely important aspect of your experience to us. Best, Cheyenne Duarte Food and Beverage Manager
   

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2. H

   Hayley

   New York City

   3 reviews

   2.0

   3 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   We did the apres experience. They were out of all the fondu minus the chocolate. We saw our waiter maybe 2-3 times during the whole experience. My friends burger came out wrong and no one came over to check. My salad came out 20 minutes after his food. Waited an additional 20 minutes for the check after we had asked for it.
   

   YOTEL Roof Bar & Deck 12Responded 3 days ago

   Hello Hayley, I apologize for the inconvenience that you experienced, as our fondue items have been extremely popular this season. We have since made adjustments to our preparation so that this does not happen frequently moving forward. Regarding the service you have experienced I would like to personally apologize, as this is not the standard that we believe in upholding to the guests visiting us at any time. I would like to hear more about your experience if you would take the time to reach out to me privately so that I am able to properly amend this for you. Best, Cheyenne Duarte Food and Beverage Manager Deck 12
   

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3. K

   Kemba

   Philadelphia

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My server Christina was so sweet and attentive. She made sure my experience was great! I had the oysters and they were delicious! I’ll definitely be coming back the next time I’m in the Seaport area!
   

   YOTEL Roof Bar & Deck 12Responded 3 days ago

   Hello Kemba! Thank you so much for your kind words and feedback about our staff! Great food and great service is always our #1 priority for our guests, and we love creating an enjoyable experience for you. I will make sure to share this with the team and we can't wait to host you and your guest(s) in the future! Best, Deck 12
   

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4. K

   Kerin

   Greater Boston

   2 reviews

   4.0

   2 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food was delicious. The rooftop was a lot smaller than I thought. Wasn’t the easiest eating in adirondack chairs. Ambiance and vibe was good - the heaters really keep you warm.
   

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5. E

   Esther

   Washington DC

   1 review

   5.0

   1 review

   Dined on 20 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   SEBASTIAN WAS AWESOME!!!! THANK YOU SO MUCH! The vibes were great!
   

   YOTEL Roof Bar & Deck 12Responded on 20 November 2024

   Hello Esther! Thank you so much for your kind words and feedback about our staff! Great food and great service is always our #1 priority for our guests, and we love creating an enjoyable experience for you. I will make sure to share this with the team and we can't wait to host you and your guest(s) in the future! We will make sure Sebastian is recognized for his great service! Best, Deck 12
   

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6. OT

   OpenTable Diner

   Greater Boston

   1 review

   5.0

   1 review

   Dined on 17 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Friendly staff, outstanding food. Even though we ask for an outside table and it was very cold, they provided heaters to be able to enjoy our meal while enjoying the breath taking view from Boston downtown.
   

   YOTEL Roof Bar & Deck 12Responded on 20 November 2024

   Hello Anonymous! Thank you so much for your kind words and feedback about our staff! Great food and great service is always our #1 priority for our guests, and we love creating an enjoyable experience for you. I will make sure to share this with the team and we can't wait to host you and your guest(s) in the future! Best, Deck 12
   

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7. M

   Matt

   Chicago

   1 review

   5.0

   1 review

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Incredible food and the vibe on the rooftop especially is unmatched. We sat in a ski lift (equipped with heaters) for brunch. Solid menu, everything we had was delicious. Notably I’d recommend the Korean chicken and waffles, as well as the Deck 21 Benny.
   

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8. G

   Gustavo

   Greater Boston

   1 review

   5.0

   1 review

   Dined on 15 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Paulina The Colombiana Girl, She’s so Kind, she help us with everything! The Muchacho who also speak Spanish help us to move the heater and the chairs, the Wine was amazing, And I’m not the guy who like Nachos but .. WOOOOW . The chicken on it was Delicious! Best spot in Seaport ! They Store my cake, they were very attentions! Thank you all crew
   

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9. Z

   Zane

   Louisville

   1 review

   5.0

   1 review

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fun atmosphere, great burger. Definitely recommend.
   

   YOTEL Roof Bar & Deck 12Responded 7 days ago

   Hello Zane! Thank you so much for your kind words and feedback about our staff! Great food and great service is always our #1 priority for our guests, and we love creating an enjoyable experience for you. I will make sure to share this with the team and we can't wait to host you and your guest(s) in the future! Best, Deck 12
   

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10. T

    Thomas

    Greater Boston

    2 reviews

    4.0

    2 reviews

    Dined on 8 November 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4

    Bar and restaurant is great, server was great. It’s a little pricy, and we made a reservation to sit outside on a weeknight days in advance, but all the outdoor seating was taken when we arrived despite the interior of the bar and restaurant being pretty empty. The host was great, but what’s the point in a reservation if walk ins are given priority and taking the spots?
    

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