Woodlands at DoubleTree by Hilton Flagstaff

Review summary

1. M

   Margaret

   Milwaukee28 reviews

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   This restaurant was right in our hotel and so convenient that we ate both dinner and breakfast here. Highly recommended.
   

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2. K

   Kyree

   San Francisco1 review

   5.0

   Dined on 19 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Can’t remember his name but the guy with the mediumish-long hair helped us out and was nice and excellent with service !
   

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3. A

   Amanda

   Orlando3 reviews

   2.0

   Dined on 26 December 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   We understand there are limited options for a Christmas Day dinner, so expectations were already low. We arrived early for our reservation for 5 and waited about 10 minutes past reservation time. Hostess seemed flustered and stressed having to run both sides of the- Sakura and Woodlands, however many tables were left empty.. We were sat a table made for 4 with an extra chair, when we had made a reservation for 5. When we requested to the hostess for a larger table to fit 5 properly, she said no tables were available. For our entire dining time, at least 10 tables were left open, including the one next to us - so there was definitely flexibility to adjust the table arrangement, they just didn’t want to go the extra mile. Food was okay for set menu of choices, but nothing memorable. Won’t be back.
   

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4. C

   Crystal

   Las Vegas1 review

   3.0

   Dined on 26 December 2024

   1. Overall 3
   2. Food 1
   3. Service 4
   4. Ambience 4

   The server was absolutely amazing. Very kind and attentive. The food for the Christmas event was not good. The meat was dried out—-the turkey and the ham Everything was lukewarm. The pie tasted store brought/days old. The mashed potatoes were good but again lukewarm. The stuffing was bearable.
   

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5. M

   Myrna

   Phoenix1 review

   4.0

   Dined on 25 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Was there for the special menu Christmas Day Dinner. The service and food were excellent. While limited menu, there were ample choices for each course. My only complaint was that some effort could have been made to make the dining area look and feel more festive for the occasion. The room would de considered quite stark for any regular day, let alone for Christmas. It made the Christmas meal feel less special.
   

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6. L

   Lance

   Phoenix1 review

   1.0

   Dined on 1 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   The service and food were terrible, and we had to wait over an hour and a half to get our food. I would recommend NO one eat here!!!
   

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7. G

   Glenda

   Phoenix1 review

   1.0

   Dined on 29 November 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   Food was cold , was not worth the price that was paid! Felt rushed! Will not be back
   

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8. C

   Chuck

   San Francisco1 review

   2.0

   Dined on 29 November 2024

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 2

   Beef and turkey were good fish was terribly overcooked and the texture of soft leather. There was no offer to come or to take it back.
   

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9. F

   Fran

   Phoenix2 reviews

   1.0

   Dined on 29 November 2024

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 1

   The food served was not worth $60. It was all piled in like-warm piles on the plate. The salad was on a separate plate but smothered in dressing. Not worth the money.
   

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10. LB

    LaurieB VIP

    Phoenix1 review

    3.0

    Dined on 14 July 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 2

    Our Tepanyaki chef felt inexperienced. By the time he finally served us everyone’s food was cold.
    

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