Wissota Chophouse - Cullman

Review summary

1. B

   BJ

   New York City

   3 reviews

   2.0

   3 reviews

   Dined on 15 December 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   The service was VERY VERY slow. We waited 45 minutes before even getting our salads then about the same amount of time after that getting our meal. One of the people that I was with did not get her meal with the rest of the table. They offered no explanation other than “it will be out soon”. After everyone else was completely through eating they brought hers but she refused the meal. The food that the rest of us had was good but we won’t be back.
   

   Wissota Chophouse - CullmanResponded today

   Hello BJ, I am very sorry to hear that your service was not up to par. I would like to hear more about your dinner so that we can work to improve and make this right. Please email me. I will leave my email address in a private response.
   

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2. T

   Tiffany

   VIP

   Alabama

   5 reviews

   5.0

   5 reviews

   Dined on 7 December 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Fast service and food was good! Our second time dining here!
   

   Wissota Chophouse - CullmanResponded today

   Thank you so much for your 5 star review Tiffany! We hope to see you for a third time soon!
   

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3. P

   Pamela

   Atlanta Metro

   3 reviews

   5.0

   3 reviews

   Dined on 3 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were looking for a nice steakhouse to meet family from N AL & B’ham for a celebratory dinner. Wissota had good reviews & we made reservations. We headed up early to have drinks prior to dinner. We did have a little trouble finding the restaurant - it is in the Coblestone hotel - and drove past before we saw the small sign. Once we arrived, we sat at the bar waiting for others to arrive. Emma took care of us, told us about menu items and made a fabulous martini. For dinner we moved to the dining room & Jacob took care of us. We started with charcuterie and bone marrow. The bone marrow is served with pickled onions & chimichurri on the side. So you can dress it to your taste. I love the marrow! From there, we all wanted steaks! We had the filet, ribeye & porterhouse. All were seasoned great and cooked to the requested temps. Sides are served family style (for two). We had the whipped potatoes and asparagus. Both were wonderful. The Bday boy even got carrot cake for dessert. Great hidden gem in Cullman.
   

   Wissota Chophouse - CullmanResponded today

   Pamela, thank you so much for your review! I'm so glad that you enjoyed your experience with us. It is wonderful to hear the details of your visit and that the staff took great care of you and that all of the food was great. We are so glad to have been a part of your special occasion and we hope to serve you again soon if you are back in the area!
   

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4. K

   Kelli

   VIP

   Atlanta Metro

   4 reviews

   4.0

   4 reviews

   Dined on 20 November 2024

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 4

   We were the only table and the slowest service, and the food truck hadn’t come so they were out of a lot of items. But has a cool vibe, and the food was good.
   

   Wissota Chophouse - CullmanResponded today

   Hey Kelli, I'm so sorry to hear that your service was not up to par. I am addressing this with staff. We have since made adjustments to our ordering so that we can avoid having the issue of running out of items before our deliveries. I sincerely apologize. We care about your experience and I can assure you that we are taking your feedback and are working to improve. We hope that you will come give us another chance sometime soon! Thank you.
   

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5. A

   Ashley

   VIP

   New Orleans

   1 review

   1.0

   1 review

   Dined on 9 November 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   After 2 hours we still had not received our main entres
   

   Wissota Chophouse - CullmanResponded today

   Hi Ashley, I'm so very sorry to hear that your experience was not good. I would like to hear more about your dinner if you could email me so that we can continue our discussion. I would like to get to the bottom of how this happened so that we can adjust as necessary. I will leave my email address in a private response.
   

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6. R

   Randal

   Fort Lauderdale

   1 review

   2.0

   1 review

   Dined on 21 September 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Meat is advertised as top shelf aged beef and priced as such. My wife’s and my cuts were not equivalent to a a Walmart cut. We were greatly disappointed and will not be going back. Over $200 spent and the appetizers were the best part of the meal.
   

   Wissota Chophouse - CullmanResponded today

   Randal, I'm so sorry to hear that your experience was not good. We do have a high quality graded meat program but I believe we had an issue with our butcher at that time. That has since been resolved and I sincerely hope that you will give us another chance as we have had time to adjust and improve. I would like to hear more about your visit and of course, do anything I can to make this right. Please email me to continue our discussion.
   

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7. N

   Nile

   Alabama

   10 reviews

   2.0

   10 reviews

   Dined on 17 August 2024

   1. Overall 2
   2. Food 3
   3. Service 4
   4. Ambience 2

   We had hoped for a great experience based on some of the reviews and the pictures provided on Open Table. However, it was underwhelming at best. Ordered the fried olives and fried goat cheese as appetizers- the food was like warm and very average at best. I also ordered the Smokey Bacon Mule from the bar, something different that I thought might be fun…. It was a complete disappointment, actual bacon in the drink and no alcohol taste. For the main course, we ordered the crusted Brussel Sprouts and the 14oz (or 12oz) ribeye, cooked medium rare. The food came out at one time—as there was an apparent al—cart style menu. The sprouts were like warm, the crusted cheese was hard and looked like it had been sitting for a time before they were served. The steak was ordered with caramelized onions—again, an additional charge. It was VERY undercooked, cool and had no taste. The tables had no salt and pepper , I can only assume there would have been a separate charge for that as well. The prices were ridiculously expensive for the service and quality of the food. If you are looking for an upscale experience, please, come to Huntsville or go to Birmingham. This is an overpriced, lack or quality dining experience that will leave you underwhelmed, hungry with a large dent to your budget.
   

   Wissota Chophouse - CullmanResponded on 24 August 2024

   Nile, I am so sincerely sorry to hear that your experience was not a pleasant one. We strive to leave our guests with a beautiful dining experience and with the best quality food and service. I would like to discuss this further with you so that I can get to the bottom of what went wrong and address these issues with the staff so that we can improve. And I would like to offer you something to make up for your negative experience and hopefully turn this around. Please email me to discuss further, I will leave my email address in a private comment.
   

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8. OT

   OpenTable Diner

   Atlanta Metro

   2 reviews

   3.0

   2 reviews

   Dined on 24 July 2024

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 2

   Visited for our 25th Anniversary yesterday. Overall the visit was underwhelming. The temperature in the restaurant was uncomfortably cold. The few other diners in the dining room were quite loud. The wait staff was nice but inattentive. The wait before ordering and between our courses (drinks, appetizer, salads, and entrees) was awkwardly long. The charcuterie board was terrific but was missing the honeycomb mentioned in the menu description. The waitress did not come back to check on us for us to mention it was missing. The salads were good but the wedge needed more dressing and salt & pepper... again, the waitress didn't come back for us to ask for some. Meanwhile, our water glasses were empty. Finally, when the entrees were delivered. the Sea Bass was cold and not seasoned. The sides were delivered room temperature at best. Charcuterie Board, Wedge Salad, Burrata Salad, NY Strip, Sea Bass, Blue Cheese Risotto, Brussel Sprouts: just under $200. While I can't pinpoint one specific reason why we won't go back, I'd say if you consider price, ambiance, service and taste, it just doesn't add up. It wasn't special enough.
   

   Wissota Chophouse - CullmanResponded on 31 July 2024

   Hello. I'm sincerely sorry to hear that you didn't have a pleasant experience. This is not at all the experience that we wish to provide for our guests. I appreciate your feedback and it will be addressed with all staff. I would love to hear from you so that I may do anything to make up for the bad experience if you could please email me. I will leave my email address in a private note. Thank you.
   

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9. FS

   FranS

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined on 19 July 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Some meals were a bit salty, but overall it was a great dining experience. Holden, our server, was incredible. He was great with his service.
   

   Wissota Chophouse - CullmanResponded on 31 July 2024

   Thank you for the feedback and the positive review Fran! I will share your feedback with the chef so that we may improve our seasoning. So glad that you enjoyed the service! We hope to have you back very soon.
   

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10. OT

    OpenTable Diner

    Austin

    1 review

    4.0

    1 review

    Dined on 11 July 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    Happy Hour drinks menu is great as you can get chance to try a flight of beers before picking a favorite
    

    Wissota Chophouse - CullmanResponded on 31 July 2024

    Thank you for your review! So glad you enjoyed your visit!
    

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