Willie's

Review summary

1. J

   Jody

   Palm Springs

   2 reviews

   5.0

   2 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went for Thanksgiving. Really nice holiday menu. Very varied. Food was delicious, beginning to end. We did not feel rushed. Excellent service. Professional staff.
   

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2. T

   Traci

   Palm Springs

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely delicious food and wonderful service. It was nice to actually experience the owner himself walking around to ensure that the service and food was top notch. We will be back.
   

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3. w

   will

   Seattle

   10 reviews

   vip
   2.0

   10 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Horribly slow…very warm and stuffy inside. Definitely won’t be going back. Food was just ok, nothing special at all.
   

   Willie'sResponded 1 day ago

   Thank you for sharing your feedback. We are truly sorry to hear about your disappointing experience at Willie's. Your concerns regarding the speed of service and comfort are taken seriously, as these are not the standards we strive to provide to our guests. We would also like to apologize that the food did not meet your expectations. Our team is passionate about delivering exceptional dining experiences, and it's disheartening to learn we fell short in your case. We appreciate your honesty and would like to invite you to give us another chance. Please reach out to me directly so we can make this right and show you the level of service and quality we are known for. Willie
   

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4. J

   Jay

   Palm Springs

   26 reviews

   vip
   5.0

   26 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another fabulous dinner at Willies. Perfect on all counts!
   

   Willie'sResponded 1 day ago

   Thank you for such a wonderful review! We’re delighted to hear that you had another fabulous dinner at Willie’s and that everything was perfect. It’s always a pleasure to have you dine with us, and your kind words truly mean a lot to our team. We can’t wait to welcome you back for your next amazing experience! Willie
   

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5. C

   Carol

   Central Coast

   5 reviews

   vip
   5.0

   5 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   A fantastic afternoon tea experience, although for the price charged, we felt they could've included a small glass of Prosecco instead of offering that as an additional charge.
   

   Willie'sResponded 1 day ago

   Thank you so much for your glowing review! We’re thrilled to hear that you enjoyed our afternoon tea experience and truly appreciate your kind words. We value your feedback regarding the Prosecco, and it’s something we will thoughtfully consider as we continue to refine our offerings to enhance the experience for our guests. Your support means the world to us, and we hope to welcome you back soon for another delightful visit! Willie
   

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6. A

   Ann

   Las Vegas

   9 reviews

   5.0

   9 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Lovely afternoon for tea. Managed our special allergies needs and made the birthday celebration quite nice
   

   Willie'sResponded 1 day ago

   Thank you for sharing your lovely experience! We’re so pleased to hear that you enjoyed your afternoon tea with us and that we were able to accommodate your special allergy needs. It’s always our goal to ensure everyone feels cared for, especially during such special celebrations. We’re honored to have been a part of the birthday festivities and look forward to welcoming you back for more memorable moments! Willie
   

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7. M

   Mark

   Palm Springs

   28 reviews

   4.0

   28 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Waiter interrupted mid conversation too many times.
   

   Willie'sResponded 5 days ago

   Thank you for taking the time to share your feedback. We’re delighted you chose to dine with us at Willie’s Modern Fare, but I’m sorry to hear your experience wasn’t as seamless as we strive to provide. We’ll address this with our team to ensure we’re more mindful of our guests’ conversations while still delivering attentive service. Your input is invaluable, and we hope to have the opportunity to serve you again soon for a truly outstanding experience. Willie
   

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8. J

   John

   San Francisco

   29 reviews

   vip
   5.0

   29 reviews

   Dined on 21 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely dinner and food, pretty surroundings, excellent and welcoming service.A great evening!
   

   Willie'sResponded 5 days ago

   Thank you for your wonderful review! We’re thrilled to hear you enjoyed a lovely dinner with us, from the food and surroundings to the welcoming service. Creating memorable evenings for our guests is what we strive for, and it’s truly rewarding to know we succeeded. We can’t wait to welcome you back for another great evening soon! Willie
   

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9. J

   John

   Orange County

   37 reviews

   vip
   3.0

   37 reviews

   Dined on 19 November 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 4

   Nice ambience and excellent service. My duck was nearly raw. Sent it back and it came back over cooked. Wiener schnitzel was way overcooked. Stuffed ravioli was under spiced. Chicken dish came so late that every one else was done with their meal (apparently the plate was dropped in the kitchen and the had to start over). Food had great presentation with nice ideas. Menu was interesting with just enough choices to make it pleasant and not overwhelming. Prices were reasonable. Service excellent with a friendly staff. They did comped us for the late chicken and offered a choice of desert. A nice move. If it wasn’t for he poor execution, it would have been a great experience.
   

   Willie'sResponded on 19 November 2024

   Thank you for sharing your feedback. We're glad to hear you enjoyed the ambiance, excellent service, and friendly staff. However, we’re truly sorry to hear that your food did not meet expectations. We take your comments seriously and will certainly address the issues with the duck, Wiener schnitzel, and ravioli with our kitchen team to ensure this doesn’t happen again. Your experience is important to us, and we’re grateful for your constructive feedback. We hope you'll consider giving us another chance in the future to provide the excellent experience we always strive for. Willie
   

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10. C

    Christopher

    Palm Springs

    1 review

    5.0

    1 review

    Dined on 17 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    A wonderful restaurant, great food and excellent service. Everyone is very friendly.
    

    Willie'sResponded on 19 November 2024

    Thank you so much for your kind words and 5-star review! We're thrilled to hear you enjoyed the food and found the service to be excellent. Our team takes great pride in creating a warm and welcoming atmosphere, and it means a lot to us that you felt that during your visit. We hope to see you again soon for another wonderful experience! Willie
    

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