Wicked Restaurant and Wine Bar

Review summary

1. C

   CHRISTINA

   Greater Boston2 reviews

   1.0

   Dined on 8 February 2025

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 1

   I don’t even know where to start! One waitress for the whole dining room (wonderful hard working woman), no host, tables not cleared because the lack of staff. We had to ask for silverware. My husband’s pasta was hard and cold, but the kicker is I have celiac disease and I got deathly sick from cross contamination. This has been my go to restaurant for years because of the gf options and care for gf customers. When it was sold, the downfall started and I cannot believe our experience. Do no go if you have gf issues at all, dangerous. I’d call but I know it would be futile. So very sad as this was an incredible restaurant.
   

   Wicked Restaurant and Wine BarResponded on 22 February 2025

   Christina, We do not pretend to be a GF Restaurant even though we do offer some GF Items. I have expressed on many occasions that should anyone have a more serious GF allergy just as the previous owners did, we are not the same. If I realized that I was buying a GF Restaurant I would have never purchased Wicked, thought it was more of a Pizza restaurant and looking back maybe I should have changed the name to avoid GF issues for the many patrons. If you did get deathly sick, I do apologize and would invite you over to Villaggio where I do have many GF options under my care. Thanks Chef J
   

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2. S

   Steven

   Greater Boston1 review

   3.0

   Dined on 18 January 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 2

   Unusually loud environment. Large group of kids made our experience less pleasant than normal. D made no effort to quiet them down. Several couples left before ordering due to noise levels.
   

   Wicked Restaurant and Wine BarResponded on 22 February 2025

   Sorry to hear a loud group of kids ruined you evening, hoped maybe the parents would have calmed them down. We do the best we can without having offend all guests.
   

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3. m

   meghan

   Greater Boston1 review

   1.0

   Dined on 31 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I booked a reservation at Wicked for New Years Eve for a party of 8 people. This is one of our favorite restaurants but we haven't all been there together in quite a while due to life being busy so we were all looking forward to it! I even have the email confirmation with the reservation details. When a family member arrived a little before our 6:15 reservation, there was a note on the door saying they were closed for the night. The funny part of this was that I had to provide my credit card to book the reservation and was told I would be charged $20 per person if we cancelled or didn't show up for our time slot. I let my brother in law know this info and he went to book a reservation to see if maybe some how there was an issue but it still let him make one for an hour after ours was supposed to be. They would have charged me $160 (8x$20/pp) if we missed the reservation but we showed up on NYE to a closed restaurant with 8 people. The response my brother in law got when he wrote a review for the restaurant was just that "they turned their reservations off with open table" with no offer to make it right. We had to call all over and end up in a gross restaurant that had availability for our large party on NYE.
   

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4. J

   Jill

   Greater Boston2 reviews

   3.0

   Dined on 31 December 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   Bartender was the host as well as, our waiter. He did a great job. Very personable and very good at his job. Unfortunately, the restaurant has negatively affected by the new management, which appeared to not be in attendance. Very few customers, understaffed on the night we were there - a Monday. Sad to see, as we love this restaurant. The food is still good, but a couple of entrees we wanted were unavailable at 7pm. Hopefully, they will get back to being the great restaurant they used to be.
   

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5. T

   THOMAS

   Greater Boston4 reviews

   3.0

   Dined on 30 November 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 1

   Meatball app came out ice cold! Calamari app was overcooked and chewy as rubber! The pizza was delicious and the waitress was great but we could’ve done without the cook yelling and swearing when the waitress brought the cold meatballs back! It was embarrassing, the whole restaurant could hear the yelling and screaming!
   

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6. D

   Donna

   Greater Boston7 reviews

   1.0

   Dined on 23 November 2024

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 3

   The restaurant was completely out of any fish options, although we were not told until after we had seen the menu... and requested fish meals. The restaurant was also out of other very common items. QUITE disappointing. We don't plan on returning. The waitstaff was quite friendly and attentive, and needed to keep apologizing for the lack of menu choices. We actually felt bad for them.
   

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7. G

   Gordon VIP

   Greater Boston3 reviews

   1.0

   Dined on 20 November 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   No maitre’d, little service, a lot of the menu unavailable
   

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8. A

   Allison

   Greater Boston8 reviews

   3.0

   Dined on 16 November 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   We had a reservation and were seated right away. However, like most restaurants in the area (and, elsewhere?) there was not enough waitstaff. Our server was very good and did the best she could but she had too many tables. The food was very good. But the restaurant was out of: seafood, pesto, sweet potato fries, and sparkling water. And, those were just the things we asked for.
   

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9. R

   Robin VIP

   Greater Boston3 reviews

   3.0

   Dined on 16 November 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   Our server was excellent and did her best. Had to wait 15 minutes for my dirty martini to arrive. Bar was backed up. No olives in the martini…all out. No salmon available, no sweet potato fries. Bacon on the burgers undercooked. Not like the old Wicked.
   

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10. M

    Marsha

    Greater Boston1 review

    5.0

    Dined on 28 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Our wait time was a bit longer than normal due to staffing issues, but the meal was well worth waiting for. Server was busy but took time to stop by and check in on our food, drinks, etc. A lovely evening to celebrate a birthday.
    

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