West Tasting Room

Review summary

1. D

   Domenico

   VIP

   Dallas

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Love this place. Their pizza and flatbreads are outstanding and the wine is excellent. Good ambience and very good service.
   

   Is this helpful?

   Report
2. L

   Laura

   Los Angeles

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful atmosphere with exceptional service and food to enjoy with your wine. Whether visiting before the theater, for a meeting or enjoying the company of friends, WEST is a great choice for a casual and comfortable afternoon or evening! Amy, Lindsey, Rachel, Laura and the rest make you feel like family from the first visit!
   

   Is this helpful?

   Report
3. A

   Alexey

   Los Angeles

   22 reviews

   5.0

   22 reviews

   Dined on 6 December 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   A well enough-hidden gem of T.O. with amazing wine selections and newly added food options.
   

   Is this helpful?

   Report
4. S

   Stacy

   VIP

   Los Angeles

   25 reviews

   5.0

   25 reviews

   Dined on 28 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This place just feels like home. Love everyone that works here.
   

   • 

   Is this helpful?

   Report
5. m

   martina

   VIP

   New York City

   8 reviews

   5.0

   8 reviews

   Dined on 13 November 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We liked staying in the board room as it was quieter
   

   Is this helpful?

   Report
6. S

   Sheila

   VIP

   San Francisco

   15 reviews

   2.0

   15 reviews

   Dined on 10 November 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   This was our first time going here and being huge wine fans, we were excited to try it. Boy were we disappointed. First of all, upon walking in it's IMPOSSIBLE to hear anyone in this space. It's honestly as loud as a nightclub and it's just a small little strip mall space. I'm guessing it's the acoustics or something but it's intense. The wine list is meh, especially for a place calling itself a "wine tasting" place. Very few wines, nothing great. No one explaining them or excited to introduce you to anything new. The menu is limited but that seems appropriate for what it is. We had a charcuterie plate and one of the salads and the food was fine, though nothing too exciting. But the worse part was the service. Our waitress took our order and basically we never saw her again. Someone else dropped off the food. We were never asked if we needed anything, or if everything was okay. Never. Which seems especially strange since I told her it was our first time there. I had to flag down a busboy to get us more water, twice. And later it seemed she was actually gone as she was nowhere to be seen, so when a man walked by (manager? don't know), I had to ask him for more wine. To top it off, there is a very strong burning smell from their pizza oven that made both of our eyes water and sting from the minute we walked in. Almost like when fires are happening around here and it hurts to be outside. It was very noticeable to both of us and we left with red, stinging eyes. Very subpar. Will not be back, nor would I recommend it.
   

   Is this helpful?

   Report
7. E

   EJ

   Orange County

   8 reviews

   5.0

   8 reviews

   Dined on 9 November 2024

   1. Overall 5
   2. Food 2
   3. Service 5
   4. Ambience 5

   The ambience at West Tasting Room was amazing. Will definitely come back!
   

   Is this helpful?

   Report
8. K

   Kirk

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined on 27 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always excellent. Staff are friendly, knowledgeable, prompt. Food is delicious. Wine selection is always interesting, reasonable. I can't get to West often enough.
   

   Is this helpful?

   Report
9. V

   Vina

   Los Angeles

   12 reviews

   3.0

   12 reviews

   Dined on 19 October 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Great food and wine variety. Service is horrendous. Waited 30 minutes for a charcuterie board, pizza came 1st although we were told they can only make one pizza at a time due to having only one oven. If you can not staff or have the appropriate equipment Don’t serve food. I will continue to take the drive to Wally’s in SM.
   

   West Tasting RoomResponded on 28 October 2024

   Hi Vina, As the Owner, I am truly sorry for the experience you had. We know the exact night you visited us and it was our busiest night ever since being open for three years. We had a huge unexpected rush from an event that was happening across the street and yes, we were honestly unprepared for it service wise. I can 100% assure you that evening was in no way our standard for service as you can read from our 4.9 rating on multiple platforms. I do hope you'll come back and ask to chat with the Owner so we can make sure you receive the quality of service that we pride ourselves on for our guests.
   

   Is this helpful?

   Report
10. P

    Phasor

    Los Angeles

    7 reviews

    5.0

    7 reviews

    Dined on 12 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Friendly, helpful staff. Liked the “build your own wine flight” option, tried wines I hadn’t heard of before. Good food, especially liked the charcuterie board and the olive, feta, onion pizza.
    

    • 
    • 

    Is this helpful?

    Report