Well Hung Vineyard & Restaurant

Review summary

1. J

   Julie

   Richmond

   1 review

   2.0

   1 review

   Dined on 15 November 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   One server for the entire restaurant. We ordered our drinks and they came out without ice an hour and 15 minutes later. Portions were very small for dinner entrees. They need more staff. Would not recommend.
   

   Well Hung Vineyard & RestaurantResponded on 16 November 2024

   Julie: We sincerely appreciate your thoughts, on your recent visit. We're sorry we didn't meet your expectations, as this isn't the norm for our Roanoke location, as you'll see by our other reviews. Our main server was training someone, and this may have been the cause for not meeting your expectations. Please know we've spoken with our team, regarding your thoughts to ensure we continue to improve. Once again, thank you for your thoughts.
   

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2. J

   Jacob

   Charleston

   3 reviews

   5.0

   3 reviews

   Dined on 9 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great. The flavor never fails to disappoint.
   

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   Well Hung Vineyard & RestaurantResponded on 10 November 2024

   Jacob: We're so glad you enjoyed, dining with us! Thank you for the 5 stars, and kind words. Hoping to see you, again. Cheers
   

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3. K

   Katherine

   Greensboro

   2 reviews

   3.0

   2 reviews

   Dined on 2 November 2024

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 5

   Service was attentive and personable. Our only complaint was both plates of short rib came out nearly ice cold. The other two entrees brought to our table were hot.
   

   Well Hung Vineyard & RestaurantResponded on 4 November 2024

   Katherine: We're sorry to hear we didn't meet your expectations, culinary wise. We're hoping you mentioned this to your server, while dining? Hoping you'll revisit, another time. Once again, thank you for letting us know.
   

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4. A

   Adrienne

   Washington DC

   11 reviews

   vip
   2.0

   11 reviews

   Dined on 28 October 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   My husband ordered a maple whiskey sour and found it undrinkable. He also ordered the crab cakes and found them to be overly salted and suspiciously dark. The rice was ok. The shrimp scampi wasn’t bad. The viogner was pretty good.
   

   Well Hung Vineyard & RestaurantResponded on 4 November 2024

   Adrienne: We sincerely appreciate your thoughts, on your visit. We're hoping you voiced your displeasure with our server, or manager. Thankfully this isn't the norm., for us and we apologize we didn't meet your expectations. We're hoping you'll give us another try, in the future. Once again, thank you for your thoughts.
   

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5. A

   Anthony

   Richmond

   33 reviews

   5.0

   33 reviews

   Dined on 28 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a fun place! We've had the opportunity, to dine in their Gordonsville, VA location and wanted to check out, Roanoke. The food, drinks, service etc was absolutely amazing! Thank you for a wonderful lunch. We will definitely stop by again, when in town.
   

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6. K

   Kipley

   Richmond

   5 reviews

   vip
   3.0

   5 reviews

   Dined on 26 October 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   It was loud and the chairs are unbelievably uncomfortable.
   

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7. SH

   StarH

   Richmond

   10 reviews

   vip
   2.0

   10 reviews

   Dined on 25 October 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   It was so hard to hear anything tonight for dinner . Was one large group in the back but the restaurant was very loud . Couldn’t even hear our waiter when asking us anything . Food ok , one dish ( pasta ) came out just warm .
   

   Well Hung Vineyard & RestaurantResponded on 26 October 2024

   StarH: Thank you for leaving your thoughts, regarding your recent visit. We sincerely apologize about the pasta, as this isn't the norm., for us. We've shared your thoughts with our Chef and culinary team, for their feedback. Regarding the noise, we apologize as the group was rather large. Once again, thank you for your thoughts.
   

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8. M

   Mindy

   Charleston

   5 reviews

   vip
   3.0

   5 reviews

   Dined on 19 October 2024

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had the nicest waitress. The food was delicious. The drinks and food took a long time. We will definitely come back but will not make plans afterwards. This appears to be a place where most tables were hanging out for a long period of time.
   

   Well Hung Vineyard & RestaurantResponded on 21 October 2024

   Mindy: We're sorry we didn't meet your expectations. We've shared your comments, with our team so as to ensure improvement. Thank you for sharing your thoughts.
   

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9. S

   Scott

   Richmond

   21 reviews

   vip
   4.0

   21 reviews

   Dined on 25 September 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   All the food was really good!! The wine prices were really high, especially for Virginia wine (which I mostly don’t care for). And no Prosecco on the menu. I think if the wine prices were lower, the crowds would be bigger.
   

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   Well Hung Vineyard & RestaurantResponded on 26 September 2024

   Scott: Thank you for letting us know your, opinion of your recent visit. While we're based in Virginia, majority of our wine is sourced from the West Coast. We apologize, as our server should have mentioned this, if you spoke with them, about your opinion of Virginia wine. Regarding our pricing, please know that our wine prices are low, when comparing to other restaurants downtown Roanoke. If comparing our prices to a vineyard only, their prices will always be lower due to less overhead, staffing, culinary etc. We're glad you enjoyed our culinary, and we're hoping to see you again. Once again, thank you.
   

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10. J

    Jacob

    Charleston

    3 reviews

    5.0

    3 reviews

    Dined on 22 September 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food was amazing ! There wasn’t an item we would have changed and would re-order it all again. The corn salsa was fantastic and the charcuterie board was exceptional. The cajun pasta may be the best entree on the menu and the Margarita Flatbread with balsamic was one of, if not the best flatbread i’ve ever had. We will be dinning there again soon!
    

    Well Hung Vineyard & RestaurantResponded on 23 September 2024

    Jacob: We were thrilled, to receive your review! We're so glad you enjoyed dining with us, recently! We sincerely appreciate the 5 stars, and we're looking forward to seeing you again. Cheers!
    

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