Waterbar

Review summary

1. R

   Randal

   San Francisco

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and ambience. I will definitely be back when I come back to San Francisco.
   

   WaterbarResponded 1 day ago

   Appreciate it Randal! Rich T.
   

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2. K

   Kyle

   San Francisco

   7 reviews

   2.0

   7 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 2

   Service was great, appetizers just ok. Entrees were WAY too salty. We should’ve sent them back. Restaurant is way too expensive for poor quality preparation. It has become a bit of a disappointing tourist trap / expense account joint. There are many many better seafood options in SF.
   

   WaterbarResponded 3 days ago

   Hello Kyle, Yes, you should have sent them back if they were not enjoyable . We are sorry to hear of your perspective and we will certainly use your assessment as motivation/ With thanks, Rich T.
   

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3. J

   Jilala

   San Francisco

   5 reviews

   3.0

   5 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 5

   Took my husband for a birthday dinner at 5 pm. Took forever to order, took longer to get our food and, after 2 hours there, we still hadn't ordered dessert. I really wanted the birthday dessert with candle but after our table was cleared and we had waited another 15-20 minutes without our waiter returning,we had the manager bring the check. The food was good but I was really disappointed that my husband's bday dinner was kind of ruined by bad service. The manager apologized for the bad service but that was about it. We won't return.
   

   WaterbarResponded 5 days ago

   So very disappointing to hear and you have our sincere apology Lilala. If you will be kind enough, please reach out to me so we can do something to redeem. Thank you very much, Rich T.
   

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4. R

   Robert

   San Francisco

   16 reviews

   vip
   5.0

   16 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Luca our server was excellent and ensured we had everything we needed.
   

   WaterbarResponded 5 days ago

   THANKS so very much Robert!
   

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5. D

   Dennis

   San Francisco

   12 reviews

   vip
   5.0

   12 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   We enjoyed a wonderful anniversary lunch here. Our spunky waiter was very attentive and brought us a toast of Prosecco and a sweet Happy Anniversary dessert. This is a great place for any occasion or just for a fabulous meal. The food is perfect down to every last detail.
   

   WaterbarResponded 5 days ago

   We love hearing that Dennis, and thanks so much for enjoying! Best, Rich T.
   

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6. S

   Steele

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on 22 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great menu, great food, great staff - our favorite dining experience
   

   WaterbarResponded 7 days ago

   Hello Steele, We send a HUGE thank you to you Steele! Best, Rich T.
   

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7. V

   Veronica

   Central Coast

   48 reviews

   vip
   5.0

   48 reviews

   Dined on 21 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice wine list, menu is interesting and applauded by Foodies. It is a great place for a business meeting or a romantic dining experience.
   

   WaterbarResponded 7 days ago

   Hello Veronica, We love the sound of that and appreciate your support! Best, Rich T.
   

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8. J

   Johna

   Kansas City

   1 review

   5.0

   1 review

   Dined on 21 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We flew into San Francisco during the atmospheric river for a 70th birthday celebration. The weather was disappointing but our waiter was over the top great. He was friendly, informative and made the night special. The whole staff made us feel welcome and the food was outstanding. We even received a special birthday treat! Highly recommend this restaurant!
   

   WaterbarResponded 7 days ago

   We so apreciate your kind support Johna! Best regards and Happy 70th! Best, Rich T.
   

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9. B

   Bill

   San Francisco

   4 reviews

   5.0

   4 reviews

   Dined on 20 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Still holding to their high standards of customer service. They focus on the customer's positive experience.
   

   WaterbarResponded 7 days ago

   We send our sincere thanks for the support Bill! Best, Rich T.
   

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10. c

    carolecarlson

    San Francisco

    8 reviews

    vip
    5.0

    8 reviews

    Dined on 19 November 2024

    1. Overall 5
    2. Food 2
    3. Service 5
    4. Ambience 5

    Lovely setting, great service. Food was mediocre and it is very loud sadly.
    

    WaterbarResponded on 20 November 2024

    Thanks for teh comments Carolecarson, please tell me more regarding the food. We wish you had a complete experience. Best, Rich T.
    

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