Villa Lulu

Review summary

1. OT

   OpenTable Diner

   Chicago1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really stands with best Italian restaurants in New Haven.
   

   Is this helpful?

2. J

   Jeff VIP

   Greater Boston84 reviews

   4.0

   Dined on 8 March 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 3

   Family Italian restaurant . Excellent paperadelle with mushrooms!
   

   Is this helpful?

3. C

   Corinna

   New York City4 reviews

   5.0

   Dined on 1 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our first experience was the hostess, she was lovely and accommodating. Our waiter was so helpful and pleasant. Our dinner was so delicious. We enjoyed our entire experience. We hope to visit again soon!
   

   Is this helpful?

4. J

   John

   New York City8 reviews

   5.0

   Dined on 22 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time eating here. Great meal and lovely venue.
   

   Is this helpful?

5. S

   Sandy

   New York City16 reviews

   5.0

   Dined on 19 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   As always the food was excellent and the selection varied. Service was very good, wait staff professional and efficient. Ambience was quiet and well lit. A very good experience overall.
   

   Is this helpful?

6. B

   Brandon

   Mobile1 review

   5.0

   Dined on 16 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The experience plus the 4 course was outstanding.nice people, rich food, a real Italian experience for sure.i would recommend them ten times over.
   

   Is this helpful?

7. H

   Harper

   New York City1 review

   3.0

   Dined on 16 February 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   I called in advance to confirm we could order the prix fixe menu, but when we arrived the server told us it was unavailable. My fungi pappardelle was very good, though my date's steak was pretty significantly undercooked. The server very graciously took it off the check. Overall a positive experience, and I am interested in coming back to try the dessert cocktails (espresso martini affogato???).
   

   Is this helpful?

8. D

   Darrell VIP

   New York City9 reviews

   1.0

   Dined on 15 February 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   To start the host had to ask us the name of the party four time as she could not remember. Once seated no one addressed the table for at least 15 minutes. No water for over 20 min, no bread until we asked. The food tasted fine but the portions were small. We skipped the dessert because there was no indication as to how long it would take. The manager tried to make save the situation by saying you should have only had to wait 15 minutes unless the waitress made a mistake which she did. 45 minutes in she came to ask us our order again because she did not put in the ticket. The only benefit was that the meal he did not make us pay for the meal but the damage was already done. At a restaurant food is usually prepped so that it only takes minutes to make and serve. Even a tuna tartare which is raw took over one and a half hours to serve. Other diners were also waiting for food as well. This was my second time at this restaurant and the service was horrible then as well. I will never go here again and likely will not go into the next restaurant that tries in that space either. The staff must be exhausted having to run up and down the stairs for each order. That can explain why they are making so many mistakes.
   

   Is this helpful?

9. g

   giuliano VIP

   New York City6 reviews

   3.0

   Dined on 14 February 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 2

   Food was great, quick, and full of flavor. Workers were very nice and helpful, our waitress was little rude but it was possibly due to stress of valentines day.
   

   Is this helpful?

10. L

    Laura

    Connecticut1 review

    3.0

    Dined on 6 February 2025

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 5

    Lamb chops were very undercooked my mashed potatoes were bloody. I told the waitress she took them back to the kitchen when they brought them back the lamb chops were still bloody and very tuff. The waitress seemed to be clueless very young inexperienced.
    

    Is this helpful?