Via Toscana

Review summary

1. D

   Dolly

   VIP

   Philadelphia

   36 reviews

   5.0

   36 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Reviews are very tough. Although I do read themAND give them, reading the last few one stars., made me hesitant. I think they were one offs. Sometimes things happen. Give them a try! availability time and proximity to where we are staying is very important to us . Our reservation was for 615 . We got seated a little late, but…. the four of us ordered and got exactly what we wanted. the spicy pasta with shrimp was incredible. My guys tuna tartar was fresh. And the kids enjoyed exactly what they wanted. The holiday lights throughout the dining room, made it very festive and we were able to pay and get to the theater just in time for our show . Good meal
   

   Is this helpful?

   Report
2. V

   Vera

   New Orleans

   4 reviews

   5.0

   4 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food & service were excellent. Prices reasonable. Would definitely go back.
   

   • 
   • 
   • 

   Is this helpful?

   Report
3. P

   Pamela

   VIP

   New York City

   240 reviews

   5.0

   240 reviews

   Dined on 11 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Vis Toscana is always excellent. The staff creates a welcoming atmosphere. The food is delicious and the drinks *glow* - We love this Hell's Kitchen Gem.
   

   • 
   • 
   • 
   • 

   Is this helpful?

   Report
4. T

   Tara

   Chicago

   1 review

   1.0

   1 review

   Dined on 6 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Our waiter took our order and we never saw him again. The pasta was chewy and had no flavor, when we told the employee he said “ok” and just took it away and never offered to bring anything else.
   

   Is this helpful?

   Report
5. M

   Maurizio

   New York City

   1 review

   5.0

   1 review

   Dined on 6 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Cucina eccellente, locale di classe! Proprietario , figlio , staff attenti al cliente!
   

   Is this helpful?

   Report
6. M

   Michael

   VIP

   Fort Lauderdale

   4 reviews

   1.0

   4 reviews

   Dined on 1 December 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Brand new to the neighborhood and we eat out every night, so what could and should have been a nice evening and likely would have led to being a regular occurrence turned into a crappy experience. Started off well when we sat down and soon after the owner stopped by our table. It wasn’t busy so the owner stayed and chatted - which was super nice. He even helped guide and then took our order for dinner. All good. Until nearly an HOUR went by and the food never arrived. He was busy hanging out at the only other table in the restaurant and the rest of the staff, sitting / standing nearby, never once came by to check on us, for drinks or for the dinners. There was more more staff than customers by this point in the night but not 1 of the 5 staff, on their phones or talking to each other, came over. Finally, the owners friends got up and left and he came over to our table - and had to re ask what we had ordered! An hour later. They had not even put the order in!! Never a word of an apology. Not a word!! 15 minutes later, at nearly 11:15 at night, we were upset and done. Finally, as we were about ready to leave, the food came. Looked great but it was too late . . . dining is like dancing and timing is important. And the timing of this night was ruined. We walked out hungry and upset, without ever having eaten the entrees. Incredibly, the owner made a show of taking the entrees off the final bill. That was the icing on the cake. I wasn’t looking for free food, I only wanted an enjoyable dinner. Too bad for everyone. They lost future long term, frequent customers and we lost our first night in the neighborhood. Instead of telling our new neighbors about our “go to” restaurant, we only can share our crappy experience at Via Toscana. And, then, walk right by it daily to other, better restaurants in the area.
   

   Is this helpful?

   Report
7. K

   Krista

   Charleston

   1 review

   5.0

   1 review

   Dined on 28 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was perfect- it was a great way to spend our Thanksgiving, just my daughter and I
   

   Is this helpful?

   Report
8. J

   Jennifer

   Denver

   1 review

   5.0

   1 review

   Dined on 24 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food is beautiful to look at and tastes amazing!!
   

   • 

   Is this helpful?

   Report
9. D

   Don

   Jacksonville

   11 reviews

   4.0

   11 reviews

   Dined on 9 November 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   A very convenient spot before the Theatre. Overall a good experience.
   

   Is this helpful?

   Report
10. D

    Daniel

    Washington DC

    20 reviews

    2.0

    20 reviews

    Dined on 2 November 2024

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 1

    Service was very slow - no waiter for at least 30 minutes after being seated. The food was just ok and the tables were way too close
    

    1 person found this helpful

    Report