Vellore Restaurant at the Bath Spa Hotel

Review summary

1. R

   Russell

   Bath

   1 review

   4.0

   1 review

   Dined on 10 December 2024

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 3

   Hotel only gave a supplement of £30pp and the al a carte menu would have not been covered eg: lamb chop £34. There was nothing on this menu really to cover the £30pp. Luckily there was a festive menu at £40pp for three course meal therefore only had to pay an additional £10pp. Starter of soup was very small ( 3-4 spoonfuls) and a very small piece of bread, to follow was a very large plate of Xmas dinner and the dessert was nice as well. Overall best to have the festive menu. Only downside was they give you the full bill to pay and when you check out refund you? Also they added sevice charge and we were guests at hotel
   

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2. M

   Marc

   Manchester

   1 review

   4.0

   1 review

   Dined on 8 December 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   very nice place good service and lovely food enjoyed our night there although i thought it rather expensive
   

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3. M

   Michael

   VIP

   London

   8 reviews

   4.0

   8 reviews

   Dined on 16 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Very good if not outstanding food served by competent waiters
   

   Vellore Restaurant at the Bath Spa HotelResponded on 27 November 2024

   Thank you for your kind words! We're thrilled to hear that you enjoyed the food and found our team to be attentive and professional. Providing an exceptional dining experience is our top priority, and your feedback motivates us to keep striving for excellence. We look forward to serving you again soon!" Regards , Management
   

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4. C

   Checca

   Bath

   1 review

   5.0

   1 review

   Dined on 6 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I recently stayed at the Bath Spa Hotel by Macdonald and had an exceptional experience! From the moment I arrived, the staff were incredibly welcoming and professional, making check-in a breeze. The hotel itself is stunning, with beautiful, well-maintained grounds and a luxurious interior that perfectly complements Bath's historic charm. My room was spacious, immaculately clean, and had all the amenities I needed for a comfortable stay. The highlight was definitely the spa—an absolute must-try! The thermal spa facilities were incredibly relaxing, and I left feeling completely rejuvenated. The breakfast was delicious, offering a great variety of fresh options, and the on-site restaurant provided a fantastic dining experience with excellent service. The location is perfect for exploring the city, being just a short walk from all the main attractions, including the Roman Baths and the Abbey. I highly recommend the Bath Spa Hotel to anyone visiting Bath. It’s a perfect blend of luxury, comfort, and convenience. I’ll definitely be returning!
   

   Vellore Restaurant at the Bath Spa HotelResponded on 3 December 2024

   Dear Guest, Thank you for sharing such a wonderful review of your stay at the Bath Spa Hotel. We’re thrilled to hear you enjoyed our welcoming service, beautiful surroundings, and luxurious facilities. It’s especially delightful to know you loved the spa and found it rejuvenating, as well as appreciated the convenience of our location. We’re grateful for your kind recommendation and look forward to hosting you again soon! Warm regards, Management
   

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5. A

   Adrian

   Bath

   3 reviews

   5.0

   3 reviews

   Dined on 5 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding food and service. I cannot find a fault, good selection of drinks and the tasting menu is definetely something special to try. Nilesh and Tellulah we're both amazing. Thank you for a wonderful experience!!!
   

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6. S

   Sanaz

   Hertfordshire

   4 reviews

   4.0

   4 reviews

   Dined on 22 October 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   The beef was cooked to perfection! Sides were very tasty. Lots of options for little ones. The wine was exquisite.
   

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7. A

   Alison

   Bath

   1 review

   5.0

   1 review

   Dined on 18 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Quiet atmosphere with soft background music. Venue spacious. Food delicious. Would recommend.
   

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8. OT

   OpenTable Diner

   Bath

   1 review

   5.0

   1 review

   Dined on 18 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely delightful experience here! We had our wedding here and the night before went for a nice meal with afew friends. The food was delicious and fresh. We will definitely be returning. 😁 I had the hake which was really fresh and just perfect. I think I would order this again.
   

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9. S

   Susie

   London

   1 review

   2.0

   1 review

   Dined on 1 October 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   Sadly disappointing. We had two gluten & dairy free guests. They were poorly catered for: their afternoon tea had 2 sandwiches each to our 4, scones were so sweet they could not be enjoyed no dairy free butter or cream was offered, 2 cakes each to our 3. Waiter was inattentive & unsmiling from the outset. Poor value for £50 pp & very poor service.
   

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10. D

    Dani

    London

    1 review

    1.0

    1 review

    Dined on 21 September 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 1

    Service was awful. Food was alright but cold and over priced for what it was
    

    Vellore Restaurant at the Bath Spa HotelResponded on 24 September 2024

    Thank you for sharing your feedback. I sincerely apologize for the poor service you experienced during your recent visit. This is not the standard we strive for, and I assure you we will address this with our team to prevent it from happening again. I’m also sorry to hear that your food was served cold and did not meet your expectations. We take pride in the quality of our dishes, and I regret that we fell short in delivering that. Your feedback about pricing is also valuable, and we'll certainly review this with our team. We hope you’ll give us another chance to provide the experience you deserve. Please feel free to reach out directly if you'd like to discuss further. Kind regards, Management
    

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