VASO Rooftop Lounge

Review summary

1. S

   Shawna

   Columbus

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   We waited 20 minutes for our waiter to come to our table and then another 20 minutes for drinks. We placed our dinner order 45 minutes after being seated. After mentioning the delay to the host, we did not receive any acknowledgement from our waiter. Additionally, no manager followed up with us at the table. Despite these issues, we still ended up spending over $200. While we understand that things can get busy, we were extremely disappointed with the lack of customer service. It was unbelievable that there was no acknowledgement, urgency, or apology of the delay from our waiter or a manager. We will never be dining here again as there are plenty of restaurants in Columbus that prioritize customer service.
   

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2. S

   Sean

   Columbus

   2 reviews

   4.0

   2 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Food was just ok. Expected a little better. Deviled eggs and the cheese croquettes.
   

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3. T

   Taylr

   Columbus

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 5

   The place itself was great! There drinks were a 10/10, look a taste were right on point us. The food though, we had calamari that tasted so overcooked, delivered eggs were very mid with little flavor. No creaminess to the end at all, tasted like a bunch of horseradish. The crab cake for us was pretty decent with a perfect crunch. We also ordered the lamb, super overcooked, tuff an absolutely no flavor, we were super dissatisfied with these, almost sent them back. We were not impressed by any means unfortunately, we didn’t even order dessert, we actually went somewhere else. I made a clear note we were celebrating a birthday, that was not acknowledged at all, for a place of that status, it is supposed to be higher end, we will only ever come here for drinks, no food!!!
   

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4. T

   Tiffany

   Columbus

   2 reviews

   1.0

   2 reviews

   Dined on 17 November 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   The food was horrible. I was very disappointed and will not return. Drinks were good though.
   

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5. S

   Serena

   Dallas

   1 review

   5.0

   1 review

   Dined on 11 November 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great vibey atmosphere- food was delicious and drinks were fun.
   

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6. L

   Linda

   Seattle

   6 reviews

   5.0

   6 reviews

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The tenderloin empanada is to die for delicious. The crab cake was one of the best I’ve ever had and I’ve eaten in many great restaurants coast to coast. Drinks were excellent.
   

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7. X

   Xhesika

   Columbus

   1 review

   5.0

   1 review

   Dined on 9 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was amazing, the food was delicious and drinks were very tasty! The waitress was very friendly and polite. I had a great time!
   

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8. l

   leah

   Las Vegas

   22 reviews

   vip
   4.0

   22 reviews

   Dined on 9 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Great food, service and location. We always enjoy this restaurant.
   

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9. OT

   OpenTable Diner

   Columbus

   1 review

   5.0

   1 review

   Dined on 9 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It my first time I go there and the food is awesome even the hummus is one of the best of all the food I have had wow experience there is great our server was very helpful with recommendations Top notch food
   

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10. R

    Roland

    Greater Boston

    15 reviews

    3.0

    15 reviews

    Dined on 9 November 2024

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4

    The food is above average and creative, but doesn’t always hit the target. They use fresh ingredients, but some combinations are mediocre at best. For example the bread pudding Crème Brûlée. Prices in spirits are quite high. We preferred the old menu before the recent update. I think Vaso is trying too hard to be trendy with this new menu.
    

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