Vapiano - Garden City

Review summary

1. C

   Carol

   Brisbane

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious, came out quickly and our waitress was lovely.
   

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2. M

   May

   Brisbane

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a large party of 16 to celebrate a birthday. In our group, we had someone on wheelchair, and another with a pram. Though we were a bit chaotic, the staff were very good. They responded very promptly to our needs & requests (e.g. asking for small bowls, takeaway containers etc). And the manager/supervisor was very friendly, smiling and helpful. It was a joy dining there.
   

   Vapiano - Garden CityResponded 5 days ago

   Hi May, thank you for your review and feedback. We're so pleased to hear our staff could make this an enjoyable dining experience for your group! We hope to welcome you back again soon 🍝
   

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3. z

   zoe

   Brisbane

   1 review

   2.0

   1 review

   Dined on 15 February 2025

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 1

   food was fine and great portions but it was so hot upstarts the whole table was sweating not sure but it was like there was no cooling system and ruined the night
   

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4. OT

   OpenTable Diner

   Brisbane

   1 review

   4.0

   1 review

   Dined on 14 February 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service and food was amazing but I had made a booking for 2 a month in advance and had specified for the low chairs and not stools as I have back problems and most the time need the back support. We had also been seated at a table that already had 2 people seated at. Understand valentines day is a very busy day but we had made the booking in advance for this reason. Still had an a good night, great service and food as always
   

   Vapiano - Garden CityResponded on 17 February 2025

   Hi, thank you for your review and feedback. We're so pleased to hear you enjoyed dining with us and our service and food was amazing. We have passed your feedback about Valentine's Day on to our team for improvements moving forward and hope to see you back again soon 😊
   

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5. G

   Gregory

   Brisbane

   1 review

   5.0

   1 review

   Dined on 14 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Vapino Garden City was a great dining experience. The pasta was very fresh and the sauce was delicious. The serving size is a good amount and doesn't leave you bloated or overfull. We last went on Valentines Day and could not fault the service. The staff were attentive, quick and checked that everything was ok with the meal. After our meal we were also provided with complimentary penacotta dessert which was a nice touch from Vapino staff and will definitely return. While this is not a fault, just some constructive feedback. We ordered the trio of dips as an entree and while it was delicious, it would be nice if it came with more bread for the dips. You only get 4 or 5 slices when sharing this makes it difficult to try all of the dips, even if there was an option to pay for more bread.
   

   Vapiano - Garden CityResponded on 17 February 2025

   Hi Gregory, so great to hear you loved dining with us this Valentine's Day! Thank you for your feedback, we have passed this onto our team for improvements moving forward. We can't wait to have you back again soon for another great experience! 😊🍝
   

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6. H

   Heather

   Brisbane

   1 review

   5.0

   1 review

   Dined on 10 February 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Wonderful staff - so attentive. Really made the birthday celebration enjoyable
   

   Vapiano - Garden CityResponded on 11 February 2025

   Thanks for you review Heather, so great to hear you loved your birthday celebration with us! Can't wait to have you back for another visit soon 😊
   

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7. A

   Amy

   Brisbane

   1 review

   4.0

   1 review

   Dined on 3 February 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Great birthday dinner out, always a winner and family friendly.
   

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8. T

   T.J.

   Brisbane

   1 review

   5.0

   1 review

   Dined on 31 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great atmosphere Staff were so friendly and inviting. Customer service on point Friday night team well done! Would come again with friends 😊
   

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   Vapiano - Garden CityResponded on 3 February 2025

   Hi T.J. Thanks for taking the time to leave a review. We're so happy to hear you had a great experience with us and we can wait to see you again soon! 😊
   

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9. M

   Melanie

   Brisbane

   2 reviews

   5.0

   2 reviews

   Dined on 30 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service & excellent food! Cocktails were delish as well 😊
   

   Vapiano - Garden CityResponded on 12 February 2025

   Hi Melanie, so great to hear you loved your food and cocktails! Can't wait to have you back for another visit soon 🍝🍹
   

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10. J

    Julia

    Brisbane

    1 review

    1.0

    1 review

    Dined on 4 January 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    There were for of us and only 3 of us received their meals so my friends had to share one meal. The manager did offer a reduced bill.
    

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