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UMAI, Puerto Vallarta, JAL

UMAI

4.7
4.7
143 Reviews
MXN310 to MXN500
Japanese

Make a booking

2 people
7:00 pm
  • Charming
  • Good for special occasions
  • Good for groups
El restaurante Oriental es un sofisticado y acogedor espacio donde toda la familia puede disfrutar de la exquisita gastronomía asiática, siente y vive una experiencia culinaria de países del oriente.

Order delivery or takeout

Dining areas

Additional information

  • Dining style
    Casual Elegant
  • Price
    MXN310 to MXN500
  • Cuisines
    Japanese
  • Hours of Operation
    Daily 3:00 pm–11:00 pm
  • Phone number
    322 226 0404 ext. 49
  • Payment Options
    AMEX, Mastercard, Visa
  • Dress code
    Smart Casual
  • Executive Chef
    Juan Carlos Chavez Soto

What 143 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.7
4.7 based on recent ratings
  • 4.8Food
  • 4.7Service
  • 4.6Ambience
  • 4.6Value

NoiseModerate

Loved For

  • Puerto Vallarta

    Good for groups

  • Puerto Vallarta

    Healthy

  • Puerto Vallarta

    Good for special occasions

  • Puerto Vallarta

    Lively

  • Puerto Vallarta

    Best Food

  • Puerto Vallarta

    Best Value

  • Puerto Vallarta

    Good for business meals

  • Puerto Vallarta

    Good for groups

  • Puerto Vallarta

    Great for creative cocktails

  • Puerto Vallarta

    Healthy

  • Puerto Vallarta

    Good for special occasions

  • Puerto Vallarta

    Lively

Review summary

AI-generated from verified diner reviews
UMAI offers a delightful dining experience with its "amazing" food and "great" service. The intimate setting is perfect for a romantic dinner, and guests enjoy unique touches like flaming Cointreau rolls. While there are some concerns about menu variety and service consistency, overall, UMAI delivers memorable meals and entertaining hibachi experiences.

143 Reviews
  1. Michael

    New York City

    4 reviews

    5.0

    4 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Amazing drinks and wine. Excellent apple martinis. Our server Juan attended to all our requests. We had custom dishes from the chef Humberto and everything was over the top. We finished with a custom dessert and cappuccinos. We got to experience tuna, snapper and salmon all in one dining experience.

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  2. Patricia

    Puerto Vallarta

    2 reviews

    5.0

    2 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Merci beaucoup nous allons revenir c’était une belle expérience et la nourriture est excellente

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  3. Daniela

    Puerto Vallarta

    2 reviews

    4.0

    2 reviews

    Dined on 7 February 2025

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 4
    La comida y experiencia en la mesa de tepanyaki excelente. Chef Victoriano excelente servicio

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  4. Marlene

    VIP

    Philadelphia

    6 reviews

    2.0

    6 reviews

    Dined on 4 February 2025

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 1
    I’ve always looked forward to ending my PV vacation by going to Umai. This time the experience was underwhelming. The miso soup was warm, I had to ask several times for soy sauce, there was no wine by glass menu, the tempura vegetables were fair ( not hot and no sauce to dip them in). We went on a Monday night, so maybe they were understaffed, but the food was just fair at best. I don’t think I’ll be going back next year.

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  5. Erin

    VIP

    Edmonton

    13 reviews

    5.0

    13 reviews

    Dined on 28 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great food and service! The server poured flaming Cointreau on one of the rolls which was fun. Had a romantic dinner with my partner, and the cocktails were fresh, thank you!!

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  6. Sam

    Palm Springs

    3 reviews

    5.0

    3 reviews

    Dined on 27 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great food. George was gracious and did a great job. Food was Amazing

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  7. seth

    Puerto Vallarta

    1 review

    1.0

    1 review

    Dined on 18 January 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Terrible experience!! Very limited menu, which is weird for a sushi restaurant. Restaurant, you can't even call it that. The service and manager staff were poor as best, we left right after the appetizer got to our table. There is no sushi chef, all food comes from the back kitchen. The quality of fish was abysmal and carried a very off smell. Do not eat here!!! Please go out of the resort and eat, or even get room service-it will undoubtedly be far superior

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  8. Karen

    Michoacán

    1 review

    5.0

    1 review

    Dined on 16 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excelente todo, gracias a todos nos la pasamos increíble

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  9. Humberto

    San Francisco

    24 reviews

    5.0

    24 reviews

    Dined on 5 January 2025

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    Todo muy rico y recomendable. El servicio no lo sentí tan ágil como en un principio que llegamos, quizá porque no pedimos ninguna sugerencia del chef. No hubo mala cara ni nada de eso por parte del personal , sólo fue esa sensación de nuestra parte.

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  10. Dennis

    San Diego

    34 reviews

    5.0

    34 reviews

    Dined on 1 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Amazing experience! Small intimate restaurant but service was very fast and food was amazing.

    Is this helpful?

FAQs

UMAI offers takeout which you can order by calling the restaurant at 322 226 0404 ext. 49.

UMAI is rated 4.7 stars by 143 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
7:00 pm

Order delivery or takeout

Google Map for UMAI

Blvd. Francisco Medina Ascencio 999, Zona Hotelera Las Glorias, Puerto Vallarta, JAL 48333

Dining areas

Additional information

  • Area
    Puerto Vallarta
  • Hours of Operation
    Daily 3:00 pm–11:00 pm
  • Price
    MXN310 to MXN500
  • Cuisines
    Japanese
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Amplio, Facilidad para estacionarse.
  • Public transit
    Si
  • Payment Options
    AMEX, Mastercard, Visa
  • Executive Chef
    Juan Carlos Chavez Soto
  • Entertainment
    Show en la barra de Tepanyaki
  • Additional
    Beer, Chef's Table, Cocktails, Delivery, Entertainment, Full Bar, Gluten-free Options, Non-Smoking, Takeaway, View, Wheelchair Access, Wine
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