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UKAI, Akumal, ROO

UKAI

4.6
4.6
23 Reviews
MXN500 and over
Japanese
A photo of UKAI restaurant

UKAI

4.6
MXN500 and over
Japanese
Tulum

Make a booking

2 people
7:00 pm
Un tributo a la pesca sostenible
En Japón, el Ukai es un método de pesca tradicional que se ha utilizado durante siglos. En Tulum, este
mostrador de sushi contemporáneo se distingue por su compromiso total con la pesca sostenible y otras
practices; un tributo a los mares.

A Tribute to Sustainable Fishing
In Japan, Ukai is a traditional fishing method that has been used for centuries. In Tulum, this
contemporary sushi counter distinguishes itself by fully committing to sustainable fishing and other
practices; a tribute to the seas.

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    MXN500 and over
  • Cuisines
    Japanese
  • Hours of Operation
    Dinner Mon, Wed–Sun 6:00 pm–11:00 pm
  • Phone number
    998 432 0194
  • Website
    https://bit.ly/3PCp1Q0
  • Dress code
    Resort Casual
  • Location
    Carr. Cancún - Tulum 307, Akumal, ROO 77774
  • Area
    Tulum
  • Cross Street
    Conrad Tulum Riviera Maya
  • Parking details
    Hotel Parking
  • Additional
    Bar/Lounge, Beer, Chef's Table, Cocktails, Late Night, Outdoor Smoking Area, Patio/Outdoor Dining, Vegan, Wheelchair Access, Wine

Menu

View menu on restaurant's website

What 23 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.6
4.6 based on recent ratings
  • 4.6Food
  • 4.8Service
  • 4.5Ambience
  • 4.1Value

Noise • Moderate

23 Reviews

  1. Anna

    New Orleans

    1 review

    5.0

    1 review

    Dined on 7 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We came here on a family trip and the service was so fantastic. Our daughters felt so special and loved all of the options available to them. Thank you for making it a relaxing dining experience for us all with amazing food.

    Is this helpful?

  2. Monica

    Cancun

    13 reviews

    vip
    5.0

    13 reviews

    Dined on 27 May 2024

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 3
    Is a bit over priced. AC tempature is extremely cold. Take a light jacket. Food is good, ambiance is nice. I have a problem with the security guards at the complex entrance other restaurants in Conrad Hilton let them know in advance of our reservation to have quick access. Unaki did not never answered my request and there was a long wait to ñet us in. Not a pleasant experience due to the security staff qt the complex entrance.

    Is this helpful?

  3. OpenTable Diner

    Hawaii

    2 reviews

    4.0

    2 reviews

    Dined on 20 May 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4
    The sushi chef is amazing and takes such great care in preparing the dishes. The truffle kampachi was to die for!

    Is this helpful?

  4. GMBRIVIERAMAYA

    New York City

    25 reviews

    vip
    5.0

    25 reviews

    Dined on 12 May 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Increible servicio y muy buen japonès! Muy recomendable

    Is this helpful?

  5. jWebster

    Atlanta Metro

    5 reviews

    2.0

    5 reviews

    Dined on 20 April 2024

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 2
    Service was subpar. We sat at the sushi bar and felt like our server forgot about us. We had to flag him down to order drinks, dessert and get the check. Not what you expect when paying that price tag for a meal.

    Is this helpful?

  6. JenniferH

    New York City

    12 reviews

    5.0

    12 reviews

    Dined on 23 March 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The service is great. The food is delicious. The prices are high but it is what it is. You’re a captive audience so the restaurants here can charge you more than even NYC (where we are from) charges. That being said everything was delicious and on par with the great sushi we are accustomed to in New York

    Is this helpful?

  7. JSC97

    Denver

    3 reviews

    5.0

    3 reviews

    Dined on 8 September 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    I had dinner at UKAI while staying at the Conrad Tulum resort. I had exceptional service from my waiter, Roger, and the barman, Orlando, who treated me to a specialty cocktail he had concocted. The miso salmon here is mind-blowing, so much so that I ordered two for myself. This restaurant, like all others at this resort, and in Tulum, is very expensive however dishes like the miso salmon warrant the price. My only complaint was having a large family with noisy young children seated directly next to me when there was ample seating for them in other sections of the restaurant. This definitely made the experience less enjoyable. I do recommend UKAI if you're seeking an upscale sushi restaurant with delicious food.

    Is this helpful?

  8. OpenTable Diner

    Atlanta Metro

    4 reviews

    2.0

    4 reviews

    Dined on 24 July 2023

    1. Overall 2
    2. Food 2
    3. Service 5
    4. Ambience 4
    Fantastic service however the sushi fell flat. I’ve had exponentially better sushi. On this visit they had practically 4 sushi rolls to choose from, quite underwhelming given we’re right on the water. Sushi rolls were very basic. Even if not locally caught fish, the menu should evoke an expansive offering given proximity. Overall would recommend to rethink this on-premise restaurant’s purpose and/or menu. Keep the top notch service and friendliness!

    Is this helpful?

  9. OpenTable Diner

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on 6 July 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3
    Sushi was fantastic! Atmosphere could be a bit more cozy but overall a great experience.

    Is this helpful?

  10. OpenTable Diner

    Orlando

    1 review

    vip
    5.0

    1 review

    Dined on 4 July 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Amazing food and exceptional service. If you are in Conrad Tulum don’t skip it

    Is this helpful?

FAQs

UKAI is rated 4.6 stars by 23 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

A photo of UKAI restaurant

UKAI

4.6
MXN500 and over
Japanese
Tulum

Make a booking

2 people
7:00 pm
Google Map for UKAI

Carr. Cancún - Tulum 307, Akumal, ROO 77774

Dining areas

Additional information

  • Cross Street
    Conrad Tulum Riviera Maya
  • Area
    Tulum
  • Hours of Operation
    Dinner Mon, Wed–Sun 6:00 pm–11:00 pm
  • Price
    MXN500 and over
  • Cuisines
    Japanese
  • Dining style
    Casual Dining
  • Dress code
    Resort Casual
  • Parking details
    Hotel Parking
  • Additional
    Bar/Lounge, Beer, Chef's Table, Cocktails, Late Night, Outdoor Smoking Area, Patio/Outdoor Dining, Vegan, Wheelchair Access, Wine
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