Uchiba Austin

Review summary

1. A

   Amanda

   Austin

   3 reviews

   vip
   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love Uchiba! Would dine here every weekend if I could!
   

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2. S

   Stephanie

   Chicago

   4 reviews

   vip
   2.0

   4 reviews

   Dined on 28 November 2024

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 4

   I had high expectations coming into Uchiba as I love their other restaurants. But we had an early reso- place was not full and for the first hour we only received 2 baos, one salad and one order of potstickers (these all came out after about 45 min). Why the 4 other sushi rolls took a good 70 plus minutes to come out is really nuts. I would get it if the place was slammed but like I said it was early and plenty of empty tables around. When we asked the server about the food he was not to be bothered and not concerned the majority of the food had not arrived 45 min after we ordered it. When we asked for the check so we could finally leave he didn’t bring it for 10 min then another 10 to run the card. That being said food was good, sushi was great but the wait and service completely unacceptable. Totally disappointed.
   

   Uchiba AustinResponded on 4 December 2024

   Hi Stephanie, Thank you for taking the time to send us this feedback. While we're devastated to hear it, we embrace any feedback that allows us to grow. We are so sorry the slowness of the meal distracted from the food itself and that we didn't own up to the errors on our end in the moment. We will send you a private message to hopefully make things right. Thank you again, Peyton General Manager
   

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3. OT

   OpenTable Diner

   Atlanta Metro

   1 review

   5.0

   1 review

   Dined on 21 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Best sushi in town. Expensive but great. Good drinks too
   

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4. A

   Alexa

   Houston

   7 reviews

   vip
   2.0

   7 reviews

   Dined on 19 November 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   We went on a Monday night at 6:45 and they must have been understaffed because they took forever getting food and drinks out. The server was great but getting g drinks and food out took way too long for an early Monday evening. We had to cancel dessert because we were there for over 2 hours and wanted to leave. They messed up on some orders (we ended up getting free items because there was an issue with their PCOS system?) that was nice but we wish the food we actually ordered came out faster. I’ve there before and had better times. They just need to get more staff. Great food and vibes though!
   

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5. D

   D.

   Austin

   28 reviews

   vip
   5.0

   28 reviews

   Dined on 18 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Keeping it fun, fresh and cool HAI restaurant group always has the consistently freshest quality sushi you can find and the mix of flavors of each bite is like a party in my mouth Keep being cool!
   

   Uchiba AustinResponded on 26 November 2024

   D! You're fun, fresh, and cool! Thanks so much for the kind words. Our team will be ecstatic to hear the positive feedback. Hope to see you again soon! Peyton General Manager
   

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6. E

   Eric

   Austin

   11 reviews

   vip
   5.0

   11 reviews

   Dined on 17 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely fantastic. We were there for happy hour and were very happily surprised at the price. Uchiko is on of our absolute favorites and this iteration is as good or better!
   

   Uchiba AustinResponded on 26 November 2024

   Wow Erichead! We're over the moon with your kind words! Don't worry, we won't tell Uchiko you said that ; ) Can't wait to host you again, Peyton General Manager
   

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7. A

   Amber

   Austin

   1 review

   5.0

   1 review

   Dined on 14 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing from start to finish! We were celebrating an occasion and every staff who stopped by our table mentioned something. It was easy to eat an entire vegetarian meal and be very satisfied and fulfilled. Loved the vibe and will be returning soon.
   

   Uchiba AustinResponded on 26 November 2024

   Thank you so much Amber! We love our veggies and our veggie friends! Thanks for choosing to celebrate with us. We can't wait to host y'all again. Peyton General Manager
   

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8. S

   Sean

   Dallas

   3 reviews

   vip
   5.0

   3 reviews

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Uchi is always amazing. Anthony made tonight particularly amazing.
   

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9. A

   Alix

   Washington DC

   1 review

   3.0

   1 review

   Dined on 9 November 2024

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 4

   We love Uchi restaurants and usually have consistently great experiences, but Uchibā lacked in the quality of service we’ve come to expect from the Uchi family. Typically, though, we couldn’t recommend Uchi restaurants more.
   

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10. A

    Amber

    Austin

    1 review

    5.0

    1 review

    Dined on 7 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Omggg the food was spectacular it is tapas style which we pretty much tried everything from each section. The sandwich/bun items area you could avoid it was good but not great like everything else.
    

    Uchiba AustinResponded on 12 November 2024

    Thanks so much for the positive feedback Amber! We can't wait to host you again! Peyton General Manager
    

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