Uchiba Austin

Review summary

1. c

   caryl

   VIP

   Austin

   23 reviews

   5.0

   23 reviews

   Dined on 12 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Overall, as usual, another fantastic addition to the Uchi family of restaurants. Outstanding. The food, the service, the menu - impeccable. The one thing that I found surprising was (IMO) the lack luster of the ambiance. I have always loved the aesthetics of his restaurants - this one fell flat to me. Our server, Anthony, was fabulous! I’m partial to Uchi and Uchiko.
   

   Is this helpful?

   Report
2. L

   Lance

   VIP

   Houston

   36 reviews

   5.0

   36 reviews

   Dined on 11 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I love Uchiba! I come often and the service and food are perfectly consistent. The restaurant is beautiful and even while busy it is peaceful.
   

   Is this helpful?

   Report
3. A

   Amanda

   VIP

   Austin

   3 reviews

   5.0

   3 reviews

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love Uchiba! Would dine here every weekend if I could!
   

   • 

   Is this helpful?

   Report
4. S

   Stephanie

   VIP

   Chicago

   4 reviews

   2.0

   4 reviews

   Dined on 28 November 2024

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 4

   I had high expectations coming into Uchiba as I love their other restaurants. But we had an early reso- place was not full and for the first hour we only received 2 baos, one salad and one order of potstickers (these all came out after about 45 min). Why the 4 other sushi rolls took a good 70 plus minutes to come out is really nuts. I would get it if the place was slammed but like I said it was early and plenty of empty tables around. When we asked the server about the food he was not to be bothered and not concerned the majority of the food had not arrived 45 min after we ordered it. When we asked for the check so we could finally leave he didn’t bring it for 10 min then another 10 to run the card. That being said food was good, sushi was great but the wait and service completely unacceptable. Totally disappointed.
   

   Uchiba AustinResponded on 4 December 2024

   Hi Stephanie, Thank you for taking the time to send us this feedback. While we're devastated to hear it, we embrace any feedback that allows us to grow. We are so sorry the slowness of the meal distracted from the food itself and that we didn't own up to the errors on our end in the moment. We will send you a private message to hopefully make things right. Thank you again, Peyton General Manager
   

   Is this helpful?

   Report
5. OT

   OpenTable Diner

   Atlanta Metro

   1 review

   5.0

   1 review

   Dined on 21 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Best sushi in town. Expensive but great. Good drinks too
   

   Is this helpful?

   Report
6. A

   Alexa

   VIP

   Houston

   7 reviews

   2.0

   7 reviews

   Dined on 19 November 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   We went on a Monday night at 6:45 and they must have been understaffed because they took forever getting food and drinks out. The server was great but getting g drinks and food out took way too long for an early Monday evening. We had to cancel dessert because we were there for over 2 hours and wanted to leave. They messed up on some orders (we ended up getting free items because there was an issue with their PCOS system?) that was nice but we wish the food we actually ordered came out faster. I’ve there before and had better times. They just need to get more staff. Great food and vibes though!
   

   Is this helpful?

   Report
7. D

   D.

   VIP

   Austin

   29 reviews

   5.0

   29 reviews

   Dined on 18 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Keeping it fun, fresh and cool HAI restaurant group always has the consistently freshest quality sushi you can find and the mix of flavors of each bite is like a party in my mouth Keep being cool!
   

   Uchiba AustinResponded on 26 November 2024

   D! You're fun, fresh, and cool! Thanks so much for the kind words. Our team will be ecstatic to hear the positive feedback. Hope to see you again soon! Peyton General Manager
   

   Is this helpful?

   Report
8. E

   Eric

   VIP

   Austin

   12 reviews

   5.0

   12 reviews

   Dined on 17 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely fantastic. We were there for happy hour and were very happily surprised at the price. Uchiko is on of our absolute favorites and this iteration is as good or better!
   

   Uchiba AustinResponded on 26 November 2024

   Wow Erichead! We're over the moon with your kind words! Don't worry, we won't tell Uchiko you said that ; ) Can't wait to host you again, Peyton General Manager
   

   Is this helpful?

   Report
9. A

   Amber

   Austin

   1 review

   5.0

   1 review

   Dined on 14 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing from start to finish! We were celebrating an occasion and every staff who stopped by our table mentioned something. It was easy to eat an entire vegetarian meal and be very satisfied and fulfilled. Loved the vibe and will be returning soon.
   

   Uchiba AustinResponded on 26 November 2024

   Thank you so much Amber! We love our veggies and our veggie friends! Thanks for choosing to celebrate with us. We can't wait to host y'all again. Peyton General Manager
   

   Is this helpful?

   Report
10. S

    Sean

    VIP

    Dallas

    3 reviews

    5.0

    3 reviews

    Dined on 10 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Uchi is always amazing. Anthony made tonight particularly amazing.
    

    Is this helpful?

    Report