Twin Owls Steakhouse

Review summary

1. J

   James

   VIP

   Raleigh

   32 reviews

   4.0

   32 reviews

   Dined today

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   I really like dining here but I always come away with something that makes me think I wish it were better. We went with their house wine by the glass this time and when we were served it was like a quarter of a glass. My wife walked over to the bartender and asked if this was normal or not. The bartender admitted that it was a little short but said that the house pour is only 5 ounces. So beware of poor value when it comes to ordinary house wine. Vendage is one of the house wines and it’s considered a cheap mediocre wine. The other let-downs were: bernaise sauce was poor and not warm. Brussels sprouts were rather large and undercooked. Service was slow even though the restaurant wasn’t full.
   

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2. D

   Dana

   San Francisco

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic food and steak. Good vegetarian options too.
   

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3. T

   Trev

   Denver

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great atmosphere, service was good and food taste and portion size was superb
   

   Twin Owls SteakhouseResponded 2 days ago

   Trev, we're thrilled to hear that you had a superb dining experience with us! It's wonderful to know that you enjoyed the atmosphere, service, and most importantly, our delicious food. Your support means everything to us and we can't wait to have you back for more fantastic meals in the future. Thank you so much!
   

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4. D

   David

   Las Vegas

   3 reviews

   5.0

   3 reviews

   Dined on 13 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Beth was great. Gave us some good recommendations and was there when we needed but not on top of us. Great food
   

   • 

   Twin Owls SteakhouseResponded on 14 December 2024

   David, we're thrilled to hear that Beth provided you with excellent service during your visit. It's fantastic that her recommendations were spot-on and enhanced your dining experience. We appreciate your kind words about our food as well! Thank you for taking the time to share your positive feedback - we can't wait to have you back for more great meals and service.
   

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5. M

   MARJORIE

   VIP

   Richmond

   25 reviews

   5.0

   25 reviews

   Dined on 6 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had the fish special (Chilean sea bass) and the New York strip. Both were cooked perfectly and delicious
   

   Twin Owls SteakhouseResponded on 7 December 2024

   Marjorie, we're thrilled to hear that you enjoyed our Chilean sea bass and New York strip! It's fantastic to know that they were cooked perfectly to your liking. Thank you for sharing your wonderful dining experience with us. We can't wait to have you back for more delicious meals soon!
   

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6. M

   Mike

   Mobile

   1 review

   5.0

   1 review

   Dined on 5 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Environment was great! service was very good. we had the filet mignon which was coked just right and tasted wonderful. We loved the music. will definitely be back when we visit Estes Park again.
   

   Twin Owls SteakhouseResponded on 6 December 2024

   Mike, we're thrilled to hear that you enjoyed the fantastic environment and impeccable service during your visit. It's great to know that the filet mignon hit the spot for you! We're glad you loved the music too. We can't wait to have you back when you're in Estes Park again. Thank you for your wonderful review!
   

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7. O

   Ole

   Denver

   4 reviews

   5.0

   4 reviews

   Dined on 1 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a great experience at Twin Owls. Very personable staff. Consistently good.
   

   Twin Owls SteakhouseResponded on 3 December 2024

   Ole, we're thrilled to hear that you always have a great experience with us! It's wonderful to know that our staff consistently provides personable service. Your continued support means the world to us, and we can't wait to welcome you back for more fantastic dining experiences. Thank you for your kind review!
   

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8. A

   Amanda

   New York City

   2 reviews

   4.0

   2 reviews

   Dined on 30 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   We had a nice dinner to celebrate an engagement, but when I made the reservation, I asked if Twin Owls did anything special for a big special occasion as such, and they responded, “not really because everyone is celebrating here.” I get that, but it would have been nice to have a tiny cheap champagne toast, dessert, something. Just because we chose a nice restaurant to celebrate at should not discount the magnitude of a big, special occasion. As a result, the dinner definitely had a less special vibe than we were hoping. If it’s a cost issue, mark everything up a little bit to provide your guests a more special experience. I guarantee that more people would return to celebrate if you were to do this.
   

   Twin Owls SteakhouseResponded on 7 December 2024

   Amanda, we deeply appreciate you choosing us to celebrate such a special occasion like an engagement. Your feedback is truly valuable to us, and we will take this into account. We apologize if the experience fell short of your expectations, but we are committed to making it right for you in the future. Thank you for sharing your thoughts with us, and we hope to have the opportunity to create more memorable moments with you in the future! Congratulations on your engagement!
   

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9. K

   Kaitlyn

   Denver

   4 reviews

   5.0

   4 reviews

   Dined on 30 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We absolutely love coming here. We come up to Estes every year for our anniversary and this is our go to spot. They treat us so well here. The food is great and the ambience is lovely.
   

   Twin Owls SteakhouseResponded on 2 December 2024

   Kaitlyn, we're honored to be your go-to spot for such a special occasion like your anniversary! We truly appreciate your loyalty and are thrilled that you enjoy the food and ambiance every time. Thank you for choosing us each year - here's to many more wonderful visits in the future!
   

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10. b

    bernadette

    Los Angeles

    2 reviews

    3.0

    2 reviews

    Dined on 28 November 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3

    Thaw server forgot my daughter’s starter and entree. My turkey was cold.
    

    Twin Owls SteakhouseResponded on 2 December 2024

    Hi Bernadette, we're truly sorry to hear about the mishaps during your recent visit with us. It's disappointing that there were issues with both the service and food temperature. Your feedback is incredibly important to us, so we kindly ask you to share this at info[at]twinowls.net. We truly value your patronage and would like the opportunity to make things right for you and your daughter. Looking forward to hearing from you soon.
    

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