Tucci's - Dublin

Review summary

1. J

   John

   VIP

   Columbus

   12 reviews

   5.0

   12 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding as always best service in the city! Food 2nd to none as always
   

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2. K

   Kyle

   VIP

   Columbus

   42 reviews

   5.0

   42 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our brunch was very good. One of the best French toast meals I’ve had in awhile. Only negative was that the spiced honey rolls weren’t very good. They were pretty hard. Other than that everything was very good!
   

   Tucci's - DublinResponded 1 day ago

   Hello Kyle, Thank you for your wonderful review! We're thrilled to hear that you enjoyed your brunch and found our French toast meal to be the best you've had in awhile. We're sorry to hear that our honey rolls didn't meet your expectations. We appreciate your feedback and will certainly take it into account as we continually strive to improve our menu. We look forward to serving you again soon. Best regards, The Management Team
   

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3. S

   Scott

   Columbus

   3 reviews

   3.0

   3 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Everything was just ok. They were out of Crème Brûlée, which was especially disappointing.
   

   Tucci's - DublinResponded 1 day ago

   Hi Scott, We appreciate you taking the time to share your feedback with us. We're sorry to hear about the issues you experienced with our Crème Brûlée. We strive to provide our guests with a memorable dining experience and we regret that we fell short this time. We will definitely take this into consideration as we continuously work on improving our menu offerings. We hope you'll give us another chance to impress you in the future. Best Regards, The Management Team at Tucci's - Dublin
   

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4. R

   Rick

   Columbus

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Place is top notch. Food is very good, a little pricey but on a special occasion well worth it. Very professional staff.
   

   Tucci's - DublinResponded 1 day ago

   Hi Rick, Thank you for your kind words. We're thrilled to hear that you enjoyed your experience at Tucci's - Dublin. We take great pride in our food and service, so your feedback is very much appreciated. We're glad that you found our prices to be fair and worth it on special occasions. We look forward to serving you again soon. Best regards, The Management Team
   

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5. E

   Edie

   Columbus

   2 reviews

   2.0

   2 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   I reserved a table for myself and three guests for a birthday brunch. We were seated near the kitchen, which we appreciated since it gave us some privacy. However, the service was horrible. From the start, our waiter seemed disengaged and uninterested in being there. We weren’t sure if that’s just their demeanor, but if I could give them zero stars, I would. After we were seated, someone dropped off waters and informed us that they weren’t our server, but that our waiter would be with us shortly. That “shortly” turned into a 10-minute wait before they finally came to take our drink orders. Two of my guests ordered peach and mango mocktails, which turned out to be extremely sour. When one of them asked for the drink to be made sweeter, instead of remaking it, the server just pumped syrup into the glass—so much so that it visibly settled at the bottom. We also ordered the honey spice rolls (or whatever they’re called), expecting them to be at least warm. They were cold, as if they had been sitting out for hours before being served. Our experience with our main courses was even worse. Two guests ordered the Southwest omelet and hated it. I ordered the prime rib sandwich, which I deeply regret. The sourdough bread was completely drenched in butter (or whatever they toasted it in), making it unpleasantly greasy. Our original waiter wasn’t even the one to take our order, as they disappeared for around 30 minutes between the three times they stopped by our table. Overall, the entire visit took over three hours, with most of that time spent simply waiting for our server to take our order or check in. Our waters were never refilled, and the only redeeming dish was the challah French toast. This experience was extremely disappointing, especially since we were hoping for a pleasant birthday celebration. The poor service and subpar food dampened our day, and I will definitely not be returning. The entire service felt weird and unwelcoming.
   

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6. a

   amelia

   Columbus

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   perfect place to celebrate my birthday with my friends! thanks so much for the amazing time!! we will be back for sure!
   

   Tucci's - DublinResponded 1 day ago

   Thanks for the feedback, amelia! We're thrilled to hear that you chose Tucci's - Dublin for your birthday celebration and that we were able to provide you with an amazing time. We always strive to make special occasions like these memorable and we're glad we could be a part of your celebration. We look forward to welcoming you back for more celebrations in the future!
   

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7. S

   Satya

   Charlotte

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   We wet for our last valentine as a couple and we had a great time everything was excellent I would love to go back again
   

   Tucci's - DublinResponded 2 days ago

   Thanks for joining us for Valentine's Day! We appreciate the 5-star review and thank you for your support. We look forward to having you dine with us again soon, Satya.
   

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8. C

   Chuck

   VIP

   Columbus

   9 reviews

   2.0

   9 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   As others have mentioned the service on Valentine's Day was slow. That's not completely unexpected with a full restaurant, but I would've thought the limited menu would have sped things up a bit in the kitchen. When our entrees came out (after about an hour) we were given the usual admonition about the "plates being hot" (which often means they've been sitting under the warming lamps for a while waiting for pickup) but somehow our food was cold (or at least cool). Also our prime rib was undercooked despite us having ordered them as medium. On the plus side the staff was friendly and polite (especially our server Sue), and the patio is a beautiful location (albeit a bit loud and cramped when full). Overall though a disappointing experience compared to past trips.
   

   Tucci's - DublinResponded 1 day ago

   Hello Chuck, Thank you for taking the time to share your experience at Tucci's - Dublin. We're sorry to hear that your Valentine's Day visit didn't meet your expectations, especially with regards to the service and the quality of our food. We strive to provide a warm and friendly dining experience, and we're disappointed to hear that we fell short this time. We will certainly take your feedback into consideration as we continually work to improve our service and food quality. We're glad to hear that you enjoyed the patio and we hope to have the opportunity to provide a better experience in the future. Best regards, The Management Team
   

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9. N

   Nicole

   Columbus

   5 reviews

   2.0

   5 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 1

   Due to Valentine's Day, the menu was restricted to 4 main courses which was not known prior to arrival. The air smelled of strong chlorine due to either the fountains and or cleaner. Took over an hour to receive main course with no updates by server. Service, food atmosphere was abysmal considering the cost.
   

   Tucci's - DublinResponded 2 days ago

   We sincerely apologize for the disappointing experience you had on Valentine’s Day. We understand how frustrating it can be when expectations aren’t met, and we regret that you were not informed about the limited menu despite it being promoted on our website and OpenTable. We also apologize for the unpleasant odor and the delays in service. Your feedback is invaluable to us, and we will take immediate steps to address these issues. Please let us know the best address to send a gift card as a token of our appreciation for your feedback.
   

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10. b

    brooke

    Columbus

    1 review

    2.0

    1 review

    Dined 3 days ago

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 4

    Made a reservation for Valentine’s Day months in advance and was really looking forward to trying this place as I have heard a lot of great things. However when we got there they had a pre fixed menu with steak, chicken, salmon, or prime rib. The cheapest thing being $55 and you are stuck paying for an appetizer and dessert even if you didn’t want that. I understand that some places do that for special events like Valentine’s Day but they should really let you know that when you make the reservation. They have such an extensive menu and I really wanted to try one of their pastas, but was forced to pick from the small pre fixed menu. Pre fixed menus are the WORST. Really disappointed.
    

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