Truluck's - Ocean's Finest Seafood & Crab - Dallas Uptown

Review summary

1. T

   Torrey

   Houston

   11 reviews

   vip
   3.0

   11 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 5

   I was unfairly singled out and harassed by the valet attendant, who assumed I was going to Moxies across the street despite having a reservation. This was confusing, especially since I don’t live in Dallas and wasn’t aware of this being a common issue. To make matters worse, I was parked in a handicap spot, which should have made it clear I was a guest. The situation caused a delay in my dinner and reminded me of the unfortunate experiences I often face in this country. When I brought it up, the manager came out, listened to me, but ultimately defended the valet employee, which I understand. However, no effort was made to make things right. I’ve never had an issue at other locations, which is the only reason I gave this a 3-star rating.
   

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2. D

   David

   Dallas

   18 reviews

   vip
   5.0

   18 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   People-People-People These are what makes the difference.
   

   Truluck's - Ocean's Finest Seafood & Crab - Dallas UptownResponded 1 day ago

   Hi David, We're thrilled to hear that you enjoyed your visit with us! We're glad that our people-oriented environment added to your positive experience. We strive to provide a dining experience that is worth every penny. We look forward to seeing you again soon! Deshon Ford Manager
   

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3. P

   Pat

   Dallas

   7 reviews

   5.0

   7 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Definitely one of the best, if not the best seafood in Dallas.
   

   Truluck's - Ocean's Finest Seafood & Crab - Dallas UptownResponded 4 days ago

   Thanks for visiting us, Pat! We're thrilled to hear that you consider Truluck's one of the best seafood restaurants in Dallas. We look forward to serving you again soon! Ryan Studt General Manager
   

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4. R

   Rachel

   Houston

   87 reviews

   vip
   5.0

   87 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was EXCELLENT, food, customer service, and atmosphere. One of the BEST TruLuck’s we have dined at.
   

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   Truluck's - Ocean's Finest Seafood & Crab - Dallas UptownResponded 4 days ago

   Hi Rachel, We are overjoyed to hear that you had a fantastic dining experience at Truluck's . It's wonderful to know that you found our food, customer service, and atmosphere to be excellent. We strive to provide the best for our guests and your feedback is a testament to our efforts. Thank you for choosing us and we look forward to serving you again soon. Best Regards, Ryan Studt General Manager
   

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5. j

   john

   New York City

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding guest services from the Maitre D to our Waiter
   

   Truluck's - Ocean's Finest Seafood & Crab - Dallas UptownResponded 4 days ago

   Thanks for the feedback! We're thrilled to hear that you had an outstanding experience at Truluck's. It's wonderful to know that our guest services were able to enhance your visit. We noticed that you rated our value a bit lower, and we appreciate your honesty. We strive to provide the best dining experience possible, and your feedback helps us improve. We look forward to welcoming you back soon! Best regards, Ryan Studt General Manager
   

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6. J

   Julie

   Dallas

   14 reviews

   vip
   5.0

   14 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful food and service! Ambiance was perfect with a beautiful view of the Dallas skyline!
   

   Truluck's - Ocean's Finest Seafood & Crab - Dallas UptownResponded 4 days ago

   Hello Julie, Thank you so much for your glowing review! We're thrilled to hear that you enjoyed our food and service. It's always our goal to create a memorable dining experience for our guests. We can't wait to welcome you back to Truluck's. Best regards, Ryan Studt General Manager
   

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7. A

   Anne

   Dallas

   8 reviews

   vip
   5.0

   8 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always amazing!! Trulucks is one of the few restaurants we enjoy dining at that we believe the food and service are worth what we pay.
   

   Truluck's - Ocean's Finest Seafood & Crab - Dallas UptownResponded 4 days ago

   Thanks for the feedback! We're thrilled to hear that you enjoyed your dining experience at Truluck's. We take pride in providing the best food and service, and it's always rewarding to hear when we've achieved that. We appreciate your support and look forward to serving you again soon. Best, Ryan Studt General Manager
   

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8. t

   todd

   Dallas

   14 reviews

   vip
   5.0

   14 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love Trulucks. Service and stone crab is amazing.
   

   Truluck's - Ocean's Finest Seafood & Crab - Dallas UptownResponded 6 days ago

   Thank you for your review, Todd! We appreciate the kind sentiment, and happy to hear that you enjoy our service and stone crab. Hope to see you again soon. Best, Bob Cheney Manager
   

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9. G

   Gregg

   Dallas

   36 reviews

   vip
   5.0

   36 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went to celebrate two birthdays and they seated us in a quiet area with happy birthday decorations on the table. Nice touch. Our server, Micah, was amazing and made great recommendations and provided excellent service. Truluck’s never disappoints.
   

   Truluck's - Ocean's Finest Seafood & Crab - Dallas UptownResponded 6 days ago

   Thank you very much for your review, Gregg! We appreciate hearing how much you enjoyed your visit, and that Micah made it extra special. We hope to see you again soon. Best, Bob Cheney Manager
   

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10. OT

    OpenTable Diner

    Dallas

    1 review

    5.0

    1 review

    Dined 7 days ago

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 4

    We celebrated our 25th wedding anniversary. The staff truly went above and beyond to make our experience special, and the food was absolutely outstanding. Their genuine care really made a difference. Our waitress Paloma and the manager Bob Cheney took our service to a elevated our experience. Thank you
    

    Truluck's - Ocean's Finest Seafood & Crab - Dallas UptownResponded 4 days ago

    We're absolutely thrilled to hear that you chose Truluck's to celebrate your 25th wedding anniversary! It's wonderful to know that you felt our staff went above and beyond to make your experience special and that you enjoyed our food. We're especially pleased that our team's genuine care elevated your experience. Your kind words are greatly appreciated and serve as a wonderful reminder of the positive aspects of our restaurant. Thank you for choosing Truluck's! We will make sure that Paloma and Bob know how much you enjoyed everything. Best, Ryan Studt General Manager
    

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