Truluck's - Ocean's Finest Seafood & Crab - Austin Downtown

Review summary

1. G

   Gilbert

   Austin

   8 reviews

   5.0

   8 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Curtis was outstanding! Food was excellent! Will definitely be coming back to this location!
   

   Truluck's - Ocean's Finest Seafood & Crab - Austin DowntownResponded 1 day ago

   Thanks for the feedback, Gilbert! We're thrilled to hear that you enjoyed our food and service at Truluck's Austin Downtown. It's always our goal to provide an exceptional dining experience for our guests. We appreciate your kind words and look forward to welcoming you back soon! Sincerely, Fernando Nunez General Manager
   

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2. R

   Robert

   San Francisco

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had wonderful birthday dinner on Sunday night. All the staff were very attentive and the wine sommelier help make some excellent Rose’s selections from Provence France. Gracie was our waitress and she was fabulous. We will be back.
   

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3. T

   Traci Gisel

   San Antonio

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding dining experience!!!wait staff is amazing and food was top notch. We’ll be back soon!
   

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4. R

   Robin

   Austin

   6 reviews

   vip
   5.0

   6 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic seafood! Fantastic service! Lovely dining room. We had a wonderful evening. The only complaint was that we were seated right next to the kitchen, so lots of servers streaming by, carts, and noise from the kitchen. Next time I will call and ask to be seated away from the kitchen. But everything else was top notch.
   

   Truluck's - Ocean's Finest Seafood & Crab - Austin DowntownResponded 3 days ago

   Hi Robin, We're thrilled to hear that you had a fantastic evening at Truluck's Austin Downtown! It's wonderful to know that you enjoyed our seafood and found our service top-notch. We're also glad that you appreciated the ambiance of our dining room. We're sorry to hear about the noise from the kitchen. We aim to create a comfortable environment for our guests, and we'll take your feedback into account. We look forward to serving you again soon! Sincerely, Fernando Nunez General Manager
   

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5. R

   Robi

   San Antonio

   248 reviews

   vip
   4.0

   248 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   It’s been several years since I’ve eaten here. Things have really changed. I like the old Trulucks better and here’s why. The menu has changed and the variety of options and food wasn’t as good as in past visits. The atmosphere is fantastic. Beautiful restaurant. The service was spot on with lots of backup help for the servers. I may scratch it off my list for now. Oh, the lobster bisque is excellent. The shrimp cocktail was also very, very tasty. I’d go back for those two items. Did someone mention carrot cake. It’s as good as it gets.
   

   Truluck's - Ocean's Finest Seafood & Crab - Austin DowntownResponded 3 days ago

   Hello Robi, Thank you for your feedback. We're thrilled you enjoyed our ambiance and service. We regret that our menu did not meet your expectations this time. Your praise for our lobster bisque and shrimp cocktail is greatly appreciated. We'll consider your comments as we continually strive to improve. We hope to welcome you back to Truluck's Austin Downtown soon. Sincerely, Fernando Nunez General Manager
   

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6. T

   Trey

   Charlotte

   10 reviews

   vip
   5.0

   10 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time here. Definitely a hoop spot. Food and service were exceptional! The hospitality was above and beyond. Steak cooked to perfection and Salmon was served well. Sides are definitely shareable.
   

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7. S

   Scott

   Louisville

   128 reviews

   vip
   5.0

   128 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic first time at Trulucks in Austin. Drinks, food and service were fantastic as was the environment! A must went visiting Austin!
   

   Truluck's - Ocean's Finest Seafood & Crab - Austin DowntownResponded 4 days ago

   Thanks for the review, Scott! We're thrilled to hear that you had a fantastic first visit to Truluck's Austin Downtown. It's wonderful to know that you enjoyed our drinks, food, service, and the ambiance. Your kind words truly mean a lot to us. We're grateful for your support and we look forward to welcoming you back soon! Please ask for me on your next visit so that I may say hello! Sincerely, Shawn Ricchini Service Manager
   

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8. B

   Brian

   Austin

   3 reviews

   vip
   3.0

   3 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   Service is really great. Oysters weren’t well shucked. Crab was mid. Mac and cheese ended up being the best thing we ate. I hope they fix these things, but will not be returning for a long time at those prices.
   

   Truluck's - Ocean's Finest Seafood & Crab - Austin DowntownResponded 4 days ago

   Hello Brian, We appreciate your visit and taking the time to share your feedback. We're thrilled to hear you enjoyed the service and ambiance, and we are sorry to hear you did not enjoy the oysters or crab. We will share your response with our team so that we can better serve yourself and our future guests. Please ask for myself or any member of our leadership team so that we may say hello and ensure a top notch dining experience. Thank you for choosing Truluck's. Sincerely, Shawn Ricchini Service Manager
   

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9. A

   Amy

   San Antonio

   13 reviews

   vip
   5.0

   13 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding! Excellent food & exceptional service! Highly recommended.
   

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10. c

    chuck

    Louisville

    33 reviews

    vip
    5.0

    33 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Terrific overall experience, kicked off by wonderful conversation with mixologist about various bourbon options. She knew her stuff! Excellent food, coupled with top notch service!
    

    Truluck's - Ocean's Finest Seafood & Crab - Austin DowntownResponded 1 day ago

    Hello Chuck, Thank you so much for your kind words. We're thrilled to hear that you enjoyed your conversation with our mixologist and that you found our food to be excellent. It's wonderful to know that our service was able to enhance your overall experience. We strive to provide a top-notch dining experience and your feedback helps us do just that. We look forward to welcoming you back to Truluck's Austin Downtown soon! Sincerely, Fernando Nunez General Manager
    

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